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Doubletree by Hilton San Juan

Expedia.comUS$159*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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2,743 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,494: English reviews
Baltimore, Maryland
Reviewed 20 April 2015

Very nice hotel and the staff members were very friendly and helpful. The rooms are a bit small and the bed was supposed to be a queen but I don't think that it was. Overall, the room and hotel were clean, well kept, and mordern. My husband used the workout room and enjoyed it. The hotel is about 7 minutes...

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6Thank TP1908
new york, United States
Reviewed 20 April 2015

I stayed only one night,because my friends and i were going on a cruise the next day. but our room was very nice & the staff very helpful. they told us what stores were in the area & restaurants. I would stayed there again.

Review collected in partnership with DoubleTree by Hilton
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6Thank Lauren W
Joliet, Illinois
Reviewed 18 April 2015

Great hotel in San Juan!!!! Manager met us with a welcome smile and chocolate chip cookies!!! Joan checked us in with a familiar greeting and early check in!!!! He gave us suggestions for a Good Friday restaurant "La Cuerva Del Mar" for excellent fish tacos, beans and rice mojitos, pina coladas and beer!!!! All hotel staff were very friendly and...

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10Thank Gary C
Monterrey, Mexico
Reviewed 15 April 2015

As a business traveler to Puerto Rico, this hotel is very well located and accessible from Hato Rey business district <10 min drive. At the same time is a couple of blocks away from the beach, which is nice for an afternoon relax walk. The rooms have been always very comfortable and spacious. Personnel is always courteous. Pool area is...

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8Thank Riktl
New York, United States
Reviewed 15 April 2015

Hotel is very appealing to the eye. Anything you ask for is quickly accomodated by the helpful staff. Hotel very clean and staff very friendly especially Peter:). Hotel is not far from the beach about 4 min walk away, transportation is avaiable if you do not want to walk. Also towels, chairs and umbrellas are available at the beach at...

Review collected in partnership with DoubleTree by Hilton
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9Thank Damaris E
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Damaris E , It is great to read your review and was happy to read how Peter and the rest of the team had such a positive impact on your experience!! When your travels bring you back to San Juan, Puerto Rico please do contact us directly, we would love to welcome you back!! Always at your service, Yodil...

Irvine
Reviewed 13 April 2015

Our trip was originally planned for 12 days in Puerto Rico, with a first stop at the Doubletree for three nights, before going to Humacao for the rest of my business trip. Even though there was a small misunderstanding with our initial reservation, Guillermo, the night manager handled it perfectly and resolved it in a few minutes. One day after...

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15Thank Pascaleh
Everett, Washington
Reviewed 13 April 2015

We stayed at the Doubletree in San Juan post cruise for one night. It was a great experience with honest employees who made it a great stay. I left my phone in the room and they returned it right away

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7Thank WashingtonMom-of-4
Walnut, California
Reviewed 12 April 2015 via mobile

Stayed at hotel for two nights before cruise. Over priced for what you get. Check in was unorganized and took awhile. Screwed up on are rates. My one brother never got his military discount. Food was too expensive for what you got. Would not recommend . Too many other choices in the area

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2Thank NauUsc
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos NauUsc, We are sorry if there was any miscommunication at check-in, since we were unable to apply a discount over an already discounted rate. We will always honor the best value for our guests and this is why we encourage them to reserve directly with us. Thank you for your feedback and if we can be of assistance in...

San Diego
Reviewed 12 April 2015

I really wanted to love this hotel, especially given the number of positive reviews I had read on this site prior to and after booking. And while the overall stay was pleasant, there were a few personnel issues that made the stay less than pleasant. Pros: We checked in just before midnight on New Year's Eve and were promptly checked-in....

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Thank jkrislc
Atlanta, GA
Reviewed 12 April 2015

We stayed one night before our cruise the next day. It was easy to get to, right across the street from a supermarket and had a Starbucks inside. For $20 we could get a taxi down to Old San Juan. Only reason I didn't give it 5 stars is because I didn't like the frosted glass bathroom door or shower....

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3Thank Lisa18

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $185 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Orbitz, Hotwire, Travelocity, Booking.com, Hotels.com, HotelQuickly, getaroom.com, Cancelon, TripOnline SA and HRS so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
112 questions
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WACONIA
phoenix, az
8 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
4 months ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter Room and poolside rooms too”
607petery, 22 May 2017 | Read review
“Upgrade to the poolside cabanas!”
612meal, 19 May 2017 | Read review
“All were great”
603staciew, 24 Apr 2017 | Read review
“ask for a poolside view as the garden area around the pool is very nice.”
jp4842CT, 15 Apr 2017 | Read review
“Don't pay extra for the Garden room, not worth it.”
ORS0920, 7 Apr 2017 | Read review
5 of 5
Expedia.com
US$159* /night
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HotelQuicklyUS$205
Orbitz.comUS$159
Hotwire.comUS$159
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Prices are for 1 room, 2 adults
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