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Doubletree by Hilton San Juan

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Traveller (775)
Room & Suite (465)
Pool & Beach (197)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,008)
There are newer reviews for Doubletree by Hilton San Juan
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2,717 results
Traveller rating
1,630
785
205
64
33
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1,630
785
205
64
33
Show reviews that mention
All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierreself parkingpool and hot tubbusiness centerpool areaopen hoursfew blocksvery nice hotelresort feepre cruise stayclose to the airportfitness center
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861 - 865 of 2,717 reviews
Reviewed October 14, 2015

They had a very friendly staff. Property and rooms very clean. Ours on the 11th floor room had a great view. Staff provided golf cart ride to their beach. Chairs and umbrella there, clean beach. will stay again next time

5  Thank vhs6564
Reviewed October 12, 2015

We stay at this hotel anytime we have activities in San Juan. It is clean, the service very good and very conveniently located. The pool is heated now and my kids love it. It is big enough for them and small enough for me as...More

Review collected in partnership with DoubleTree by Hilton
5  Thank A. G
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded October 14, 2015

Saludos A. G, We are honored to be your preferred choice when staying in San Juan. Thank you!!! We look forward to welcoming you back many more times!!! Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For the lowest rate guaranteed visit us at...More

Reviewed October 11, 2015 via mobile

The staff is fantastic especially Antonio. He went out of his way to make sure we knew all the attractions and restaurants. He went above and beyond to ensure we had all the information we needed to have a good trip. He was friendly and...More

5  Thank Nicole1562
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded October 14, 2015

Saludos Nicole1562, Antonio was thrilled to read your review and wanted to thank you for recognizing his efforts to make your stay special!! So on his behalf, GRACIAS!! We look forward to welcoming you back soon!! Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com...More

Reviewed October 9, 2015

This is an excellent hotel that allows you to feel right at home. The personnel are very accommodating and pleasant. Very convenient to tourist sites and Old San Juan. Recommend it to the whole Family!More

Review collected in partnership with DoubleTree by Hilton
5  Thank Steve S
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded October 14, 2015

Saludos Steve S, Thank you for your review, it is gratifying to read that you felt right at home. Pura Vida!!!! Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For the lowest rate guaranteed visit us at sanjuandoubletree.com, call us at 1-877-926-3030 or e-mail...More

Reviewed October 8, 2015

We went only for one night ! And was amazing! We have a nice service , nice staff always looking to assist you ! I will recommend this Hotel because is located near everything ! We went to Chayanne Concert and stayed here and my...More

Review collected in partnership with DoubleTree by Hilton
5  Thank Eddie N
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$165 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Juan
#3 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$165 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Juan
#3 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (775)
Room & Suite (465)
Pool & Beach (197)
Dining (66)
Amenities (98)
Business Centre & Event Rooms (9)
Family and Play Areas (7)
Questions & Answers
Ask a question
T4251ASjuliar
June 13, 2018|
AnswerShow all 2 answers
Response from nseal1976 | Reviewed this property |
No,I don't think so.
0
Votes
T4251ASjuliar
June 13, 2018|
AnswerShow all 6 answers
Response from YMCSanJuan | Property representative |
Hi T4251ASjuliar, Thank you for your interest in staying with us and for sending us your question. We encourage you to ask for the late check-out upon arrival at our property as it depends on availability. We cannot... More
0
Votes
Heather C
May 8, 2018|
AnswerShow all 8 answers
Response from nseal1976 | Reviewed this property |
Hi ,at the time I stayed the place didn't feel safe at all ,I can imagine that now after the hurricane and economic situation it's has gotten worse.
1
Vote
Room Tips
"I stayed in 712. Very quiet near the elevator but not much of a view."
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"Best views, clean, bigger suites and quiet."
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"Try to chose rooms right accross the pool are and gym."
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"The ground floor poolside rooms are great."
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