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Doubletree by Hilton San Juan

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Traveller (773)
Room & Suite (465)
Pool & Beach (196)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,988)
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Traveller rating
1,615
783
204
63
33
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1,615
783
204
63
33
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All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingpool and hot tubbusiness centerpool areaopen hoursfew blocksvery nice hotelresort feepre cruise stayfitness center
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901 - 905 of 2,698 reviews
Reviewed August 10, 2015

This is the second time I have stayed at the Doubletree in San Juan, Puerto Rico. It is just perfect with a lovely beach a short few blocks away- nice comfortable room and great amenities. I will be staying here again!

Review collected in partnership with DoubleTree by Hilton
8  Thank Lois H
Reviewed August 9, 2015

I recently stayed at the Double Tree hotel in San Juan Puerto Rico. I was there for a few days on business. I was impressed with the value for the money at this hotel. The breakfast that was included was much better than those that...More

Review collected in partnership with DoubleTree by Hilton
7  Thank Brian G
Reviewed August 9, 2015

We stayed at the hotel for 3 nights after returning from a cruise. The hotel location wasn't particularly central. There is a Starbucks next door and a couple of restaurants with a supermarket opposite so amenities on the door step. There are bus stops outside...More

5  Thank CJS0305
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded August 13, 2015

Saludos CJS0305, It was nice to read that you found our hotel to be nice and comfortable. We did want to apologize for any inconveniences regarding your reward point’s reservation and wanted to offer my assistance in find a resolution with the reward redemption desk....More

Reviewed August 8, 2015 via mobile

We went to PR for four days before our cruise as a mini vacation for my husbands 50th birthday we had a blast the staff at the double tree displayed excellent customer service...the young men that worked in the valet dept were wonderful given directions...More

6  Thank Lee-Ann C
Reviewed August 5, 2015

We booked our stay in Puerto Rico as a package deal, not knowing much about the Doubletree. If you are interested in staying only in San Juan and not really traveling to other parts of the island, I would highly recommend the Doubletree. It is...More

8  Thank Tori L
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$178 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$178 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (773)
Room & Suite (465)
Pool & Beach (196)
Dining (66)
Amenities (98)
Business Centre & Event Rooms (9)
Family and Play Areas (7)
Questions & Answers
Ask a question
Heather C
May 8, 2018|
AnswerShow all 8 answers
Response from nseal1976 | Reviewed this property |
Hi ,at the time I stayed the place didn't feel safe at all ,I can imagine that now after the hurricane and economic situation it's has gotten worse.
1
Vote
Kathy S
March 12, 2018|
AnswerShow all 3 answers
Response from YMCSanJuan | Property representative |
Hi Kathy S, While we do not have a shuttle from the airport to the hotel or the cruise port, we do have taxis available out front 24/7. At the airport, you will also find many taxi cabs available in the exit area. On... More
2
Votes
Sabine E
March 2, 2018|
AnswerShow all 3 answers
Response from Tracey S | Reviewed this property |
Hi, the Double Tree is about 15-20 mins from the airport.
0
Votes
Room Tips
"The Hilton Honors rooms on the top floor are very nice!"
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"We were on the 6th floor away from the elevators and it was perfect! Quiet and comfortable."
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"Try another location if you are looking for a resort"
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"Rooms on both sides of the third floor were very good and quiet"
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