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San Juan Beach Hotel

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San Juan Beach Hotel
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449 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Vermont, United States
Reviewed 6 March 2015

This place is so bad, we checked out an hour after we checked in and lost our nonrefundable $150 and checked into the Holiday Inn Express down the street (which I do recommend). The rooms in this hotel are DIRTY. The air smelled like pee. I seriously do not have super high standards, but this place is horrid. DO NOT...

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4Thank Fam0fF0ur
Reviewed 3 March 2015

Ok so I knew going into the weekend that this place was not going to be a 3 star+++ but I figured since I depend so much on trip advisor reviews that at the very least I could provide my own feedback. Front desk check-in: Granted it was 1am on a Friday night, the clerk seemed confused to the point...

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1Thank Katrina P
Dallas, Texas
Reviewed 18 February 2015

if you can not guarantee they will give you a updated room with a queen or king bed - run away besides not getting the larger beds we requested, we had a fun time with the toilet. the toilet above our room started dripping down on ours sometime during the night. Very unpleasant surprise in the middle of the night....

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3Thank k_crickman
Reviewed 16 February 2015 via mobile

Clean and very confortable bed. Excellent Lagoon sight. Cola and juice machine in the floor. Valet parking service available and very friendly. Highly recommended in Condado area. Restaurants available at walking distance.

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3Thank DOLLY D
Reviewed 13 February 2015 via mobile

The view was decent this time. I had an ocean front room. Oppose to the construction site view I had two years ago. but I found huge bug shell casings all over the room and woke up with over 20 bites on my body. It was a miserable vacation. I would post photos if I could of the awful bites...

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3Thank krystal j
Reviewed 11 February 2015 via mobile

Do NOT stay at this hotel! It was disgusting! There were roaches everywhere. Try getting getting sleep when roaches are falling onto your bed from the ceiling. The staff was horrible and we're rude. The management did not even acknowledge our concerns and then wanted to charge us when we insisted on changing rooms. The windows were disgusting, carpets were...

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2Thank Sarah M
Reviewed 8 February 2015 via mobile

Hotel is located in Condado and has a lot of potential. We got a good deal for 5 days. But prices can go up on the weekend, where they take advantage of their location. Rooms are ok but they need work, they had a funny smell. They charged $20 for parking, their access to the beach is poor. The restaurants...

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3Thank rudy1717
Fort Lee
Reviewed 6 February 2015

If you are looking for a resort vacation hotel then this is not the place to go. If you are looking for a place to sleep in a very good location and a cheap price then you came to the right place. My room was very large with a king sized bed. Staff was also very nice.

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1Thank Leo N
Salt Lake City, Utah
Reviewed 1 February 2015

Trust the reviews...not worth it! do not waist your time on this hotel. read the reviews and believe them. we did not, thinking it must be someones opinion and they are not us! we were wrong...do not stay there! sink was broken, toilet was broken. then they charge you $500 upfront for damage to the room! haha, it already had...

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4Thank GARCIA2003
Reviewed 30 January 2015 via mobile

I'll give you the short version... Out of desperation we booked this hotel for 3 nights, but immediately checked out the following morning with no sleep. The rooms were pretty gross with super stained carpets (the baby was frustrated because she could not run and play), the walls were dirty, the furniture was worst. So, please don't waste your time...

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4Thank Samantha376

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ten-story Beachfront Hotel located in The Condado Area and all rooms have a view of the majestic Atlantic Ocean or the romantic Condado Lagoon. The hotel has an intimate setting with friendly staff ready to serve our guests. Here, each guest is an additional member of the family. We are located only minutes from the island’s "Golden Mile" in Hato Rey; the Caribbean’s largest shopping mall, Plaza Las Americas; and the Historic District of Old San Juan. In our area, you can walk to the finest restaurants, casinos, and high end boutiques. ... more   less 

Additional Information about San Juan Beach Hotel

Address: 1045 Ashford Avenue, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $131 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Juan Beach Hotel 3*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#12 On the Beach Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from San Juan Beach Hotel staff and other travellers.
3 questions
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Knox, Indiana, United States
10 months ago

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Questions? Get answers from San Juan Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't miss the rooftop bar and pool.”
 of 5 bubbles davido108, 4 Dec 2016 | Read review
“Don't bother!”
 of 5 bubbles mirty923, 16 Jan 2016 | Read review
“Request a room in the hotel next door.”
 of 5 bubbles davidjamesparsons, 2 Jul 2015 | Read review
“top floor is less loud”
 of 5 bubbles 175dominiqueb, 2 Jul 2015 | Read review
“Rooms on either side of the hotel had a nice view.”
  • The beach. View from our room on the ocean side.
 of 5 bubbles 671ricardor, 3 Apr 2015 | Read review
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