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Acacia Boutique Hotel

646 reviews
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Traveller (410)
Room & Suite (246)
Pool & Beach (87)
Overview
  • Excellent47%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible7%
Travellers talk about
“wind chimes”(75 reviews)
“niche restaurant”(26 reviews)
“hot tub”(104 reviews)
Free Wifi
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviews (646)Write a Review
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All reviewswind chimesniche restauranthot tubpuerto ricoold san juanboat barhalf blockbeach towelsocean parkroom sizethird floorsmall poolyour luggagerental carbalconycondadocruise
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11 - 15 of 613 reviews
Reviewed 7 September 2017

This boutique hotel exudes character and charm. It is a gem set among featureless tall concrete boxes. It is only half a block from the beach on a dead end street, and is quiet. We had an "economy" room which was really basic in amenities,...More

Thank Patricia L
Response from Gustavo M, Guest Relations Manager at Acacia Boutique HotelResponded 18 December 2017

Thank you so much for your review and for taking time to provide us with your amazing words. We are glad you had such a wonderful stay at our hotel and at our awarded restaurant Niche Bistro. Your feedback is the best reminder that our...More

Reviewed 30 August 2017 via mobile

Affordable, clean, excellent location, great beach. The reception service was very poor. They are extremely slow, it is difficult to get any information through phone and you have to plan at least 20 minutes ahead if you will ask a question at the reception desk....More

Thank Ozlem O
Response from Gustavo M, Guest Relations Manager at Acacia Boutique HotelResponded 21 December 2017

Thank you for your review. We are so glad you enjoyed your stay at our property. Our hotel is just a few steps away from the beautiful Ocean Park beach on the northeast side of the island. We will take what you wrote to better...More

Reviewed 28 August 2017 via mobile

This hotel is beautiful and unique. The rooms are quaint and offer just what you might need to stay. It reminded me of visiting a family's home and staying in the guest bedroom. I would recommend for a cheaper and different stay, but not if...More

Thank Mary G
Response from Gustavo M, Guest Relations Manager at Acacia Boutique HotelResponded 20 December 2017

Wow Thank you so much for your review and for taking time to provide us with your amazing words. We are glad you had such a wonderful stay at our hotel. Your feedback is the best reminder that our emphasis on outstanding performance is rewarding...More

A TripAdvisor Member
11
Reviewed 17 August 2017 via mobile

Had a fabulous, awesome time I would absolutely recommend this beautiful, wonderful boutique hotel to everyone. Adia, was the best!!! I love being so close to the beach It was such a wonderful experience nice quiet neighborhood the staff was awesome, the restaurant had great...More

1  Thank A TripAdvisor Member
Response from Fernando S, Guest Relations Manager at Acacia Boutique HotelResponded 19 August 2017

Thank you for your review. Or staff works hard to make our guests feel welcomed and appreciate your feedback. We look forward to seeing you again in February. Take care.

Reviewed 15 August 2017 via mobile

I had a last minute trip to san juan and had heard Ocean Park was a nice neighborhood. I booked an hour in advance and couldn't have been happier. Excellent hospitality, clean rooms, and a perfect use of an old Spanish building incorporating tiles, open...More

Thank Imma B
Response from Fernando S, Guest Relations Manager at Acacia Boutique HotelResponded 19 August 2017

Thank you for your review. We are glad you enjoyed your stay at our property and we hope to see you again soon. Take care.

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Heated pool
Details
Price range
US$129 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$129 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (410)
Room & Suite (246)
Pool & Beach (87)
Dining (24)
Amenities (12)
Business Centre & Event Rooms (1)
Questions & Answers
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Meanderingsoul
4 October 2017|
AnswerShow all 2 answers
Response from lkhughes | Reviewed this property |
after the hurricane, I seriously doubt their fax machine is working. they are very close to the ocean in San Juan.
0
Votes
Lindsey H
30 March 2017|
AnswerShow all 3 answers
Response from Fernando S | Property representative |
Hi: No, this is not an all-inclusive hotel. We do have an in house restaurant, Niche Bistro which serves breakfast and dinner a la carte and we also include rates with breakfast included through third party companies like... More
0
Votes
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Room Tips
"The hotel is not very accessible for people with mobility concerns."
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"Don't do it"
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"didn't stay in the hotel"
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"The upper floor rooms have a more secluded aspect to them"
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