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Holiday Inn Express San Juan Condado

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Traveller (183)
Room & Suite (211)
Pool & Beach (48)
Overview
  • Excellent27%
  • Very good42%
  • Average24%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express San Juan Condado
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Offers from Holiday Inn Express San Juan Condado
Special Offer: Book Direct and Save
Hotel deals
Reviews (540)
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432 results
Traveller rating
120
171
103
22
16
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LanguageEnglish
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120
171
103
22
16
Show reviews that mention
All reviewsacross the streetwould stay here againfree breakfast iswalking distancelocation is greatsmall roomyogurtashford avenuestreet parkingrestaurants and shopsper daycruise porthiecondadocasinocabconcierge
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1 - 5 of 432 reviews
Hotel's Favourite
Reviewed 5 days ago via mobile

My husband and I stayed here for one night (9/13) and had such a wonderful experience with the front desk. We live on the SE part of the island and lost power the previous day/night. We hadn’t slept in over 24 hours and made it...More

Thank Jamie G
Response from JesmarC4, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded 4 days ago

Hello Jamie, We appreciate so much this type of feedback. Is really important to us to make sure that every guest has the most satisfying and comfortable stay as possible. We are glad that your expectations were satisfied. We really hope to see you again...More

Reviewed July 29, 2018

Stayed here twice on a recent trip to San Juan. First stay was an older room, but the second stay was a recently remodeled room and much nicer. Hotel smelled of cleaning supplies, but it wasn't offensive. Location is great, just a block from the...More

1  Thank Adam S
Response from Jesmar C, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded August 9, 2018

Thank you for taking the time to tell us about your experience at Holiday Inn Express SAN JUAN CONDADO. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the...More

Reviewed July 28, 2018 via mobile

Nice and clean!! They have this convenience store inside, very helpful. They have almost everything. It was useful to us. Also everyone was really nice. The front desk lady was nice and polite. I will definitely recommend it.

Thank Adventure788648
Response from Jesmar C, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded August 9, 2018

Hey! We are glad that your experience here with us was up to your satisfaction. We always aspire to be better with our future guest. Thank you for your feedback.

Reviewed July 21, 2018 via mobile

Stayed here for a couple of days after our cruise, easy walk to the beach and lots of places to eat in the area, not far from Old San Juan or the airport. Staff was always friendly and very helpful. Would stay here again.More

Thank NicoleS7802
Response from Jesmar C, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded August 9, 2018

Hello Nicole Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the...More

Reviewed July 20, 2018 via mobile

I booked here because I prefer staying in the Condado when I’m in San Juan for work. I’m not looking for a place to spend a lot of time. I just want a secure, clean, and comfortable room that’s easy to commute to and from...More

Thank David C
Response from Jesmar C, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded August 9, 2018

Hello david I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience...More

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About
Description
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook ...More Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Business Centre with Internet Access
Concierge
Dry Cleaning
Hot Tub
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Room types
Family Rooms, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Family Rooms, Non-Smoking Rooms
Number of rooms
115
Price range
US$113 - US$349 (Based on Average Rates for a Standard Room)
Formerly known as
San Juan Plaza Hotel
Also Known As
Holiday Inn Express San Juan Hotel San Juan
,
Holiday Inn San Juan
,
San Juan Holiday Inn
,
Holiday Inn Express Puerto Rico
Location
Caribbean > Puerto Rico > San Juan
Hotel class
Contact Information
Room types
Family Rooms, Non-Smoking Rooms
Number of rooms
115
Price range
US$113 - US$349 (Based on Average Rates for a Standard Room)
Formerly known as
San Juan Plaza Hotel
Also Known As
Holiday Inn Express San Juan Hotel San Juan
,
Holiday Inn San Juan
,
San Juan Holiday Inn
,
Holiday Inn Express Puerto Rico
Location
Caribbean > Puerto Rico > San Juan
Photos
Traveller (183)
Room & Suite (211)
Pool & Beach (48)
Dining (28)
Amenities (14)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Bonnie C
October 5, 2017|
AnswerShow all 4 answers
Response from Sandyang | Reviewed this property |
Hi, I don't think you will enjoy as much...there is destruction all around the island...
0
Votes
Debbie H
September 27, 2017|
AnswerShow all 5 answers
Response from Sandyang | Reviewed this property |
I don’t think SJ will be ready for tourist in a while yet.
0
Votes
angelsdeb
July 23, 2017|
AnswerShow all 6 answers
Response from AVA B | Reviewed this property |
Yes they do
0
Votes
Room Tips
"If you want to see the beach, you need to be on the 6th floor or higher."
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"Rooms in the backside are seaview."
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"Everything was perfect"
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"This is a good central location to Condado."
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