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First off it appeared as though they were going through some renovations when I was there so maybe things are better.
There is no fridge in the room. They say there is one online but they do not have them...anywhere! They said they had no...More
1 Thank Hyden J
Response from IHGCare, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded 6 October 2014
Dear Hyden J,
Thank you for taking the time to post your comments. It is nice to know that you liked our location. On the other hand, please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Your...More
Great location, liked our stay. We aee fsmily of four. Kids are all adult. We were in a room with two queen bed, we had a restful night. Swimming pool was good, I wish it was a little bigger. Breakfast bar was not well managed....More
Good location with public parking acroos the street for $15 per day. Personnel was cordial. Room was okay (holiday inn express) but had a humid smell. Breakfast was okay if you do not look for protein base food.More
1 Thank luis t
Response from IHGCare, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded 12 September 2014
Dear luis t,
We truly appreciate you taking the time to post your review and all the nice comments about the location of our hotel and our staff. Your comments with the room humidity and the breakfast has been noted for review and future considerations....More
Hotel has a very good location but did not compensate for the terrible room I got. I have never stayed in a more humid room in my life... I would run my hand over the bed sheets and they were humid-almost wet... When I'd dress...More
2 Thank Acon A
Response from IHGCare, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded 11 September 2014
Dear Los Polanco C,
Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information....More
My daughter and I stayed for 6 days and loved it! It is like a new hotel! The concierge Janice. ..well I can't say enough nice things about her. If there is something you want to do or somewhere you want to go she will...More
US$106 - US$229 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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