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Hotel Milano

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Hotel Milano
Hotel Milano
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900 Reviews from our TripAdvisor Community

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Showing 854: English reviews
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Glasgow, United Kingdom
Reviewed 1 week ago

This is not a hotel it's a hostel. Arrived no lift working the smell was so bad Room omg a bed a shower dirty carpet smelt of damp had to leave after 10 min please do not use his place.room was on 4th floor had to take luggage up. Stairs in view were ok then they were in such a...

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Helpful?
Thank Masums
juansan, Owner at Hotel Milano, responded to this review

We had the elevator stoped for a day due to a tecnical problem and you got mad about it and it looks your perception of our hotel was all negative and unfair but we wish the best for you , that day we were full and you was the only one complaining, very sad....

Orlando, Florida
Reviewed 1 week ago via mobile

My best friend from college and I stayed at Hotel Milano in Old San Juan for a few days of relaxation. The hotel is an old building but that's precisely it's enchantment! It's very convenient and whiting walking distance of all the excellent restaurants,museums and all the beautiful things that there are to explore at Old San Juan. The personnel...

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Helpful?
Thank Norma O
West Glacier, Montana
Reviewed 1 week ago

This hotel is in a great place to get around the city. Lots of restaurants nearby as well as the rooftop which doesn't have a fabulous view, but it's interesting! The rooms are good, nothing fancy, but perfectly comfortable. They even let us use the computer in the lobby and offered to store our luggage before and after we used...

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Helpful?
Thank karinmontana
Melbourne, Australia
Reviewed 2 weeks ago

The roof top restaurant at the Milano Hotel was recommended as a place to have a 360 degs view of Old San Juan. The only view was of rooftops and the bay inn the distance. The food was very ordinary, cafe style.

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Thank Kevin W
Reviewed 3 weeks ago via mobile

Would not visit this hotel again. Had an odor when we first walked in. Clerk was very nice. Room was clean. The price was outrageous. $160+ for a very small old room . Couldn't sleep do to the air conditioning making so much noise. Did not eat there. Three(?) doors to the left had excellent food for very reasonable price.

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Thank Beth B
Reviewed 3 weeks ago via mobile

Most reviews are for the restaurant not the hotel so be sure to read the hotel room reviews. Our room was old and outdated. Great location but not up to quality standards. I would not stay here again.

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1Thank yeslovetotravel
Guelph, Canada
Reviewed 4 weeks ago

We booked this hotel based on rating and comments from Trip Advisor fort a one night stay prior to leaving on a cruise. The hotel is very well situated in Old San Juan and close to shopping, entertainment and restaurants. Upon arrival we found the afternoon hotel clerk very much unfriendly and less than helpful. The room was small, but...

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Thank Scott G
Toronto, Canada
Reviewed 10 January 2017

The food was good, and the service was even better! Our waiter wasn't from San Juan, but he was very helpful in choosing food and with information about what to do in San Juan. I ended up trying the mofongo and wasn't disappointed.

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Thank BethAV
Orlando, Florida
Reviewed 8 January 2017

This was my second trip to Puerto Rico and I decided to stay at the Milano once again. I had read some poor reviews right before coming back and was very concerned, but luckily there was nothing to worry about. My room was clean and beautiful. The staff that I had dealings with were very polite and helpful and, personally,...

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2Thank Keith S
Montreal, Canada
Reviewed 6 January 2017

The Milano in Old San Juan will transfer your memories to the movie Casablanca. Old World architecture, located in the middle of the Old City, you can not find a better place in the Caribbean. In Puerto Rico, all roads lead to this fine hotel, you will be in lovely Sevilla or Lisbon while at the Milano.

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Helpful?
1Thank captrivera42

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Affordable, nice hotel centrally located within walking distance of Old San Juan's many tourist attractions and the cruise harbor. Visit El Morro, San Cristobal, Museums, Art Galleries or shop at Calle Cristo and Calle Fortaleza where you will find many designer outlet centers and fine jewelry stores. Breakfast is offered in the hotel's penthouse terrace with a view of San Juan roof tops. ... more   less 

Additional Information about Hotel Milano

Address: Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $117 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Milano 2.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Milano Hotel San Juan
Hotel Milano San Juan Puerto Rico
Milano San Juan
Hotel Style:
#10 Business Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Milano staff and other travellers.
18 questions
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Pensacola, Florida
over a year ago
Providence, Rhode Island
Wasaga Beach, Canada
over a year ago
Riverdale, Illinois

See all questions (18)

Questions? Get answers from Hotel Milano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please do not use this hotel it's the worst I have ever seen this is a hostel”
 of 5 bubbles Masums, 19 Feb 2017 | Read review
“rooms on the north side might be quieter”
 of 5 bubbles karinmontana, 15 Feb 2017 | Read review
“The European ambiance is excellent.”
 of 5 bubbles captrivera42, 6 Jan 2017 | Read review
“Go ahead and make the reservation!!”
 of 5 bubbles edgardc920, 23 Dec 2016 | Read review
“Room with 2 beds face the street so you can see "goings on"”
 of 5 bubbles R839FXandreab, 12 Dec 2016 | Read review
5 of 5