Casa Amarilla
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#12 of 16 small hotels in San Juan
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HOTEL STYLE
Luxury
Quaint
Location
Carr 149 Bo Jacaguas, San Juan Puerto Rico
Getting there
Luis Munoz Marin Intl Airport
63.6 km•
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Mercedita Airport
13.8 km•
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Detailed Reviews
My family and I (four adults, two children) traveled to Puerto Rico for New Year's Eve and decided to visit family in Ciales, my hometown. I called and spoke with a lady named Marie about 5-6 weeks in advance and made reservations at the Casa Amarilla in Ciales, PR. I gave her a credit card number and she even told me that we could bring an air mattress for the 4 year old since they only had two rooms available. Imagine my surprise when we arrived on Dec 31st at 5:00 pm and found a note asking to call her. She then informed me that they had been trying to call me for a month to tell me that they did not have rooms available. Then tried to tell me that I never confirmed the reservation. Later on said that because we were late, she could not hold the reservation after 2:00. A man that was staying there explained to me that they had reserved the last 7 rooms like they do every year. I appears that they did not honor my reservation to make room for that group. We had to stay at my 85 year old granfather's house; he was not prepared to receive us. In the confusion of things, he fell and ended up at the hospital having 5 stitches on the top of his head. They made our first day in Puerto Rico a nightmare. Marie was not professional and unbelievably callous.
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Date of stay: December 2009Trip type: Travelled with family
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You must bring a piece of meat prior to approaching the host of this unpleasant confinement
No telephone
No service
No one around after 6 pm
No telephone
No service
No one around after 6 pm
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Date of stay: July 2011Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
6
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Casa Amarilla
Which popular attractions are close to Casa Amarilla?
Nearby attractions include Catarata Chorro de Doña Juana (7.2 km), Juana Diaz Cigars (7.3 km), and Toro Negro State Forest (6.1 km).
What are some restaurants close to Casa Amarilla?
Conveniently located restaurants include Restaurante Papa Luis, Las Cabanas Dona Juana, and Tablado del Sol Bar & Grill.
Are there any historical sites close to Casa Amarilla?
Many travellers enjoy visiting Tibes Indigenous Ceremonial Center (15.4 km) and Casa Canales (12.0 km).