We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Condado Lagoon Villas at Caribe Hilton

777 reviews
Save
Traveller (354)
Room & Suite (329)
Pool & Beach (125)
Overview
  • Excellent33%
  • Very good29%
  • Average20%
  • Poor11%
  • Terrible7%
Travellers talk about
“the main hotel”(51 reviews)
“caribe hilton”(159 reviews)
“old san juan”(136 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Condado Lagoon Villas at Caribe Hilton
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (777)Write a Review
Filter reviews
714 results
Traveller rating
211
214
153
83
53
Traveller type
Time of year
LanguageEnglish
More languages
211
214
153
83
53
Show reviews that mention
All reviewsthe main hotelcaribe hiltonold san juanprivate beachcondado lagoonpuerto ricoacross the bridgemain lobbypina coladathe room was nicemini fridgeswim up barfitness centerdolorespropertypoolsbalcony
FilterEnglish
Updating list...
1 - 5 of 714 reviews
Hotel's Favourite
Reviewed 24 September 2017

This property is located oceanfront with an infinity pool. It even has an piece of history on the property with a fort. It has a beach view and a bay view. It is also has a courtyard with shops and fine dining. The food was...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank dawnyse m
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 25 September 2017

Dear Dawnyse M, We appreciate your pleasant review. We’re so happy to know that our gym team members were super helpful and you had an enjoyable stay. We appreciate all of your positive feedback. We always look for ways to make our guest experience exceptional...More

Reviewed 19 September 2017

The rooms are big but the bathrooms are very inneficient. Common areas are OK but the beach is great and you are steps away from Paseo Caribe which is really nice. Service in the beach areanwas really good!

Review collected in partnership with Hilton Hotels & Resorts
Thank 394leonardod
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 25 September 2017

Thank you for sharing your experience. It is lovely to hear that the god service from our team members and our beach and location have been highlights of your visits. We look forward to your next visit at Caribe Hilton.

Reviewed 15 September 2017

Main Hotel looked very nice. Grounds were beautiful. The Lagoon Villas are separated from main property. Have beautiful views with balconies but were older and a bit disappointing. OK for one night but not for long term.More

Thank 824deb
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 18 September 2017

We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a pleasant one. Your comments help us improve our product and service and better understand the needs of our guests. Thanks again...More

Reviewed 15 September 2017

After we lost power during hurricane Irma, we decided to book 3 nights at the villas at the Caribe Hilton. It was the best thing we could have done, especially with including breakfast. We were even able to do our laundry! We got a great...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Christopher B
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 18 September 2017

Dear Christopher B, Thank you for sharing your experience. We’re so happy to know that our service and amenities made your stay enjoyable after hurricane Irma. We look forward to your next visit at Caribe Hilton.

Reviewed 13 September 2017

We decided to go on a last minute weekend getaway and found the hotel to be what we needed. It was close enough to home, had a nice beach and pool and great restaurants near. The staff was very friendly and ensure we had a...More

Review collected in partnership with Hilton Hotels & Resorts
Thank O9671KLheidip
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 14 September 2017

We appreciate your pleasant review. It is delighted to know you like many aspects of our hotel including our friendly team members, location, nice beach and pool areas and great restaurants. We are already looking forward to your return.

View more reviews
PreviousNext
123456143
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Spa
Hot Tub
Tennis Court
Details
Price range
US$246 - US$586 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in San Juan
#10 On the Beach Hotel in San Juan
#13 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$246 - US$586 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in San Juan
#10 On the Beach Hotel in San Juan
#13 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (354)
Room & Suite (329)
Pool & Beach (125)
Dining (82)
Amenities (51)
Questions & Answers
Ask a question
Chitown_Que
4 October 2017|
Answer
Response from Chris H | Reviewed this property |
I had the same question and I reached out to them. They are not taking reservations for a few months.
0
Votes
DV1000
24 May 2017|
AnswerShow all 7 answers
Response from afamteach | Reviewed this property |
It is rocky but they have a little lagoon area where you can snorkel and swim out to a small platform and sit and enjoy the environment. The pool is very nice. If you want a true beach experience there are some wonderful... More
1
Vote
Miranda J
27 August 2016|
AnswerShow all 7 answers
Response from Matt L | Reviewed this property |
The villa that we were in was a little small for 4 people and their bags but they may offer a bigger rooms. We were only there to sleep and to change clothes so not a big deal to us. The hotel part may have bigger rooms... More
0
Votes
PreviousNext
12345613
Room Tips
"Go across the bridge to the Hilton Plaza"
Read review
"Stay in the main hotel only!"
Read review
"Stay in the main tower."
Read review
"room 71032 had a great view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing