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Condado Lagoon Villas at Caribe Hilton

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Traveller (356)
Room & Suite (329)
Pool & Beach (125)
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Overview
  • Excellent33%
  • Very good29%
  • Average20%
  • Poor11%
  • Terrible7%
Travellers talk about
“the main hotel”(51 reviews)
“caribe hilton”(159 reviews)
“old san juan”(136 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Condado Lagoon Villas at Caribe Hilton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Condado Lagoon Villas at Caribe Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (781)
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211
215
153
84
53
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All reviewsthe main hotelcaribe hiltonold san juanprivate beachcondado lagoonpuerto ricomain lobbyhotel groundspina coladathe room was nicemini fridgeswim up barfitness centerocean frontdolorespoolsbalcony
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1 - 5 of 716 reviews
Reviewed 2 weeks ago

pros: rooms were big, and clean great view . bathrooms are very spacious. cons: I believe from the other reviews, they used the amenities of the caribe hilton next door. We visited end of may 2018 (The caribe hilton next door was still closed for...More

Thank Alice C
Hotel's Favourite
Reviewed September 24, 2017

This property is located oceanfront with an infinity pool. It even has an piece of history on the property with a fort. It has a beach view and a bay view. It is also has a courtyard with shops and fine dining. The food was...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank dawnyse m
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded September 25, 2017

Dear Dawnyse M, We appreciate your pleasant review. We’re so happy to know that our gym team members were super helpful and you had an enjoyable stay. We appreciate all of your positive feedback. We always look for ways to make our guest experience exceptional...More

Reviewed 2 weeks ago

We stayed in Condado lagoon villas during Memorial Day weekend 2018. The check in was good, we were staying in the lagoon view room, the one with additional sofa bed. Air conditioner was good, bathroom and water pressure were good too. There was a washer-dryer...More

Thank HappyFamilyFlyer
Reviewed April 13, 2018

When we got to the hotel they told us they didn't have the rooms we reserved. There were 9 of us and we were supposed to have one room with 2 queen beds for 4 of us. Another room was called a Terrace Apartment and...More

1  Thank addictedsisters
Reviewed September 19, 2017

The rooms are big but the bathrooms are very inneficient. Common areas are OK but the beach is great and you are steps away from Paseo Caribe which is really nice. Service in the beach areanwas really good!

Review collected in partnership with Hilton Hotels & Resorts
Thank 394leonardod
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded September 25, 2017

Thank you for sharing your experience. It is lovely to hear that the god service from our team members and our beach and location have been highlights of your visits. We look forward to your next visit at Caribe Hilton.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Spa
Hot Tub
Tennis Court
Details
Price range
US$186 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$186 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (356)
Room & Suite (329)
Pool & Beach (125)
Dining (82)
Amenities (51)
Questions & Answers
Ask a question
Chitown_Que
October 4, 2017|
Answer
Response from Chris H | Reviewed this property |
I had the same question and I reached out to them. They are not taking reservations for a few months.
0
Votes
DV1000
May 24, 2017|
AnswerShow all 7 answers
Response from afamteach | Reviewed this property |
It is rocky but they have a little lagoon area where you can snorkel and swim out to a small platform and sit and enjoy the environment. The pool is very nice. If you want a true beach experience there are some wonderful... More
1
Vote
Miranda J
August 27, 2016|
AnswerShow all 7 answers
Response from Matt L | Reviewed this property |
The villa that we were in was a little small for 4 people and their bags but they may offer a bigger rooms. We were only there to sleep and to change clothes so not a big deal to us. The hotel part may have bigger rooms... More
0
Votes
Room Tips
"Lagoon view units have floor to ceiling windows"
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"Go across the bridge to the Hilton Plaza"
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"Stay in the main hotel only!"
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"Stay in the main tower."
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