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Condado Lagoon Villas at Caribe Hilton

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Condado Lagoon Villas at Caribe Hilton
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705 Reviews from our TripAdvisor Community

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Manteca, California
Reviewed yesterday NEW

Very nice hotel, rooms were very open and roomy. Nice view, very helpful staff. The breakfast buffet is one of the best, reminded me of a cruise ship with great selection of fruit, eggs, pastries and omelet bar. Very nice facility and the beach area was great to use and swim in.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael D
HOTEL’S FAVOURITE REVIEW
Reviewed 9 December 2016

I traveled with my husband and 2 other couples. We each got a Condado villa at the Caribe Hilton. It was one of the most luxurious places I have ever stayed, especially for the price. The villa was big with all the amenities – a microwave, refrigerator and balcony with a beautiful bay view. The Caribe Hilton was close to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank joycehastravelbug
About Hotel's Favourite Review
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton. How delight it is to know your experience at our resort was nothing short of awesome. From the villas with all amenities, location, the beautiful sandy beach/coral reef, calm and warm pools and food from Atlantico and Lemongrass. It would be a pleasure to welcome you back.

Fairfax County, Virginia
Reviewed 2 days ago NEW

Very nice vacation. Staff was very friendly and helpful. While not a new resort very well maintained. Several restaurant options on site. $75.00 per night resort fee but goes towards what you spend at bar and restaurants. Great location near everything.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 219jeffreyy
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. It is pleasing to know you like many aspects of our hotel including our friendly and helpful team members and great location. We hope you will consider staying with us in the future.

Reviewed 4 days ago NEW

It is hard to rate this property. The hotel itself is part of a huge Hilton Complex. They have several different types of restaurants, a starbucks and several gift shops on the property. Multiple swimming pools, 2 hot tubs and a ton of beach chairs and cabanas on the water. You really don't even need to leave the property if...

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Helpful?
Thank shellerenee
Cleveland, Ohio
Reviewed 4 days ago NEW

It's too bad it took a phone call after two days of looking at another guest's dental floss on the floor. We don't know how you can ignore the floss. It was in plain sight. Hotel location is in a noisy spot. Also the shower door had black film by the caulk and I had to kick the door to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Joego33
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. We understand from your review that we came short of delivering what our guests are accustomed to expect from us. . We take your feedback very serious and will share them with our team. We are pleased to read you found the pool and hot tub to your liking. We thank you again for...

Ny, NY
Reviewed 5 days ago NEW

As a Hilton Gold member I was very disappointed with my room. I was not offered an upgrade at check in while other guests in my party were . The seal between one of the bathroom sinks and countertop was completely rotted away, and the sink stopper did not work at all, causing water to pool in the sink as...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Coose
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Coose, Thank you for sharing your experience. We would like to express our sincere apologies for the inconvenience you encountered with your room in the Condado Lagoon Villas. Your feedback is important to us in order to better understand your need and where we can improve. We take appreciate your loyalty to the Hilton Brand and would appreciate the...

Miami Beach, Florida
Reviewed 1 week ago

Excellent service during the very busy weekend of the Ironman 70.3 which they were hosting. Never felt any less important than the participants. Great food options as well as a terrific private beach.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jdjdaly
Des Moines, Iowa
Reviewed 1 week ago

We loved this hotel and grounds. Wish we could have stayed longer. Very quiet in the villas and beautiful view. All food was fabulous and staff very attentive. We would highly recommend this hotel for anyone traveling to San Juan!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sandy H
Tampa, Florida
Reviewed 1 week ago

Villas are Terible need lots of work.rooms smell nobody cares. You might wake with ants and creatures on your bed. I paid 600 plus dollars for dingy motel 6 room Be aware before you book. This rooms only worth because of the location. 200 at max. Don't be fould and pay 600 dollars walk across and get a room at...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank pathmanathd
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. We would like to express our sincere apologies for the inconvenience you encountered with your room. We take your feedback very serious and will share them with our team. Your experience is not indicative of the service level we have been known for over the years. We thank you again for staying with us...

Reviewed 1 week ago

we have traveled repeatedly for the last 3 years to the Caribe Hilton - Villas - it's like living amongst the local people with ALL THE CONVENIENCE of a HOTEL - such ammentities that include a private beach, STARBUCKS on site- can even use your starbucks card/app , along w/ TERRIFIC food in one at the many swimming pools ...NEVER...

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Helpful?
1Thank Ronald s
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Ronald S, Thank you for sharing your experience. We are excited to read that your expectations were exceeded in every way with our great team members, private beach and the best animal sanctuary on our grounds. It sounds as though you also had the chance to explore the local cuisine and culture and we are delighted you enjoyed it....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy the freedom and flexibility offered at Condado Lagoon Villas at Caribe Hilton in San Juan, Puerto Rico. Part of the Caribe Hilton hotel complex, these spacious San Juan villa accommodations offer flexible units perfect for family retreats or large groups or gatherings. Set on an exclusive peninsula, made up of 17 acres of lush tropical gardens, this acclaimed San Juan resort offers a secluded beach and amenities tailored to families, couples and business travelers alike. The Condado Lagoon Villas at Caribe Hilton are located just a 15-minute drive from Luis Munoz Marin International Airport (SJU). Condado Lagoon Villas at Caribe Hilton can be can be divided into three separate units or combined into spacious suites with a master bedroom, living room and fully equipped kitchen, many expanding up to 1,800 sq. Ft. Admire the ocean view from your villa with private balcony. Relax with a body massage at Olas Spa or indulge in a full spa package with a combination of treatments like massage, facial, and manicure. Take advantage of all that this Caribbean resort complex has to offer, including beach and water activities and dining at Morton's Steakhouse or just lie in a hammock with a drink, listening to the sound of the waves. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $226 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Despegar.com so you can book your Condado Lagoon Villas at Caribe Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Condado Lagoon Villas at Caribe Hilton staff and other travellers.
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Questions? Get answers from Condado Lagoon Villas at Caribe Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to stay in the building where the lobby is located. The other building has an outside bar next door that plays music till 3 am.”
 of 5 bubbles shellerenee, 24 Mar 2017 | Read review
“Take a higher floor room so regardless of which building you are in you get to see the lagoon or the ocean”
 of 5 bubbles 12thMan2013, 14 Feb 2017 | Read review
“In the villas there is 2 balconies so you have a good choice.”
 of 5 bubbles 664rogert, 9 Feb 2017 | Read review
“get ocean view”
 of 5 bubbles mejiasm, 15 Oct 2016 | Read review
“If you stay choose a high floor room with partial ocean view or you cannot see the water.”
 of 5 bubbles 716michaeln, 14 Sep 2016 | Read review
5 of 5