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Condado Lagoon Villas at Caribe Hilton

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Condado Lagoon Villas at Caribe Hilton
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718 Reviews from our TripAdvisor Community

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Showing 666: English reviews
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Mayaguez
Reviewed 1 week ago

Food expensive and not what expected. One omelette breakfast 30.00. Early check in cost 80.00 ridiculous when room was available. Rooms clean and spacious. Area beauriful and touristic. Would like to return but un affordable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank marsoto42
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. We are sorry we could not meet your expectations. We aim to deliver great service and a memorable experience. Your comments help us understand where we need to improve. We hope you will consider staying with us in the future.

HOTEL’S FAVOURITE REVIEW
Reviewed 15 March 2017

we have traveled repeatedly for the last 3 years to the Caribe Hilton - Villas - it's like living amongst the local people with ALL THE CONVENIENCE of a HOTEL - such ammentities that include a private beach, STARBUCKS on site- can even use your starbucks card/app , along w/ TERRIFIC food in one at the many swimming pools ...NEVER...

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Helpful?
1Thank Ronald s
About Hotel's Favourite Review
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Ronald S, Thank you for sharing your experience. We are excited to read that your expectations were exceeded in every way with our great team members, private beach and the best animal sanctuary on our grounds. It sounds as though you also had the chance to explore the local cuisine and culture and we are delighted you enjoyed it....

San Juan, Puerto Rico
Reviewed 1 week ago

Very good for family and friends. Just the perfect space with the nicest view and location. Love the accessibility of everything. My daughter loved it and we hf a great time. I wish I stayed for a little longer

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lourdes G
Reviewed 1 week ago

I have never been to Puerto Rico before and this resort was awesome. They have a very small but private beach so you don't have to be bothered by the locals to buy something. also due to a rock wall, it breaks most of the waves do you don't have to worry about your kids. There is a lot to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Debbie N
Reviewed 3 weeks ago via mobile

We would like to thank everyone at this hotel for making us feel welcome-and spoiled:)-especially Lucy at the front desk-thanks for your kind hearted guidance during our stay- she is very knowledgeable about the best places to visit in the area-- also thanks to Tyreen and the crew at Il Giabanis restaurant who will make you feel like family--also the...

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Helpful?
Thank Heidi D
Puerto Rico
Reviewed 3 weeks ago

Was pleasantly surprised by the excellent service and attention. And the location cannot be any better, as the hotel connects with Paseo Caribe, the "IT" place... live music, best food, excellent views!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Silvia G
Denver, Colorado
Reviewed 3 weeks ago

First, we booked the hotel through Southwest Vacations (my favorite.) The hotel quoted a higher price at check in. I had to find the confirmation email and show it to a manager at the Front Desk. Supposedly, it was fixed. It was not and I am still working on it. Our interactions with a particular party at the Concierge Desk...

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Helpful?
Thank afamteach
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a pleasant one. Your comments help us improve our product and service and better understand the needs of our guests. We hope to see you back in the near future.

United States
Reviewed 3 weeks ago

Hotel was good. Staff overall was very attentive, friendly and great. Pool area and private beach were very nice - we spent a lot of time here as our kids really enjoyed it. Location was nice as we didn't rent a car, so we were able to walk to a lot of places. Also, Uber to Old San Juan and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank toddbR3876LJ
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. How delight it is to know your experience at our hotel was a good one. From the attentive and friendly team members, nice private beach and pool areas and nice location. We are already looking forward to your return.

St. Louis, United States
Reviewed 4 weeks ago

The Hotel Caribe is full of luxury and history . . . unless they stick you in the Villas. The website touts "sweeping views of the Atlantic Ocean" from the Villa rooms. What you actually get is a sweeping view of the roof of the loudest bar in Puerto Rico, The Blue Martini, "where the beautiful people gather" until 3am...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank X4360YBmaryl
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience. We are delighted to read that you and your family enjoy our beach areas. It sounds as though you had the chance to explore the local cuisine and culture and we are delighted you enjoyed it. We would like to express our sincere apologies for the inconvenience you encountered with your room. We take...

Elgin
Reviewed 4 weeks ago

This is such a beautiful hotel!! Great location, loved the music at the Caribar Thursdays - Sundays. Friendly and helpful staff. Room was beautiful! I would definitely go back and recommend this place to others!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 839chaskag

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $217 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Condado Lagoon Villas at Caribe Hilton staff and other travellers.
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Questions? Get answers from Condado Lagoon Villas at Caribe Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villa rooms are the side of the courtyard will be subject to loud music until about 10 p.m. on the weekends.”
afamteach, 3 Apr 2017 | Read review
“try to stay in the building where the lobby is located. The other building has an outside bar next door that plays music till 3 am.”
shellerenee, 24 Mar 2017 | Read review
“Take a higher floor room so regardless of which building you are in you get to see the lagoon or the ocean”
12thMan2013, 14 Feb 2017 | Read review
“In the villas there is 2 balconies so you have a good choice.”
664rogert, 9 Feb 2017 | Read review
“get ocean view”
mejiasm, 15 Oct 2016 | Read review
5 of 5