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Condado Lagoon Villas at Caribe Hilton

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700 Reviews from our TripAdvisor Community

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Miami Beach, Florida
Reviewed yesterday NEW

Excellent service during the very busy weekend of the Ironman 70.3 which they were hosting. Never felt any less important than the participants. Great food options as well as a terrific private beach.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jdjdaly
HOTEL’S FAVOURITE REVIEW
Reviewed 9 December 2016

I traveled with my husband and 2 other couples. We each got a Condado villa at the Caribe Hilton. It was one of the most luxurious places I have ever stayed, especially for the price. The villa was big with all the amenities – a microwave, refrigerator and balcony with a beautiful bay view. The Caribe Hilton was close to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank joycehastravelbug
About Hotel's Favourite Review
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton. How delight it is to know your experience at our resort was nothing short of awesome. From the villas with all amenities, location, the beautiful sandy beach/coral reef, calm and warm pools and food from Atlantico and Lemongrass. It would be a pleasure to welcome you back.

Des Moines, Iowa
Reviewed 2 days ago NEW

We loved this hotel and grounds. Wish we could have stayed longer. Very quiet in the villas and beautiful view. All food was fabulous and staff very attentive. We would highly recommend this hotel for anyone traveling to San Juan!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sandy H
Tampa, Florida
Reviewed 4 days ago NEW

Villas are Terible need lots of work.rooms smell nobody cares. You might wake with ants and creatures on your bed. I paid 600 plus dollars for dingy motel 6 room Be aware before you book. This rooms only worth because of the location. 200 at max. Don't be fould and pay 600 dollars walk across and get a room at...

Review collected in partnership with Hilton Hotels & Resorts
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2Thank pathmanathd
Reviewed 1 week ago

we have traveled repeatedly for the last 3 years to the Caribe Hilton - Villas - it's like living amongst the local people with ALL THE CONVENIENCE of a HOTEL - such ammentities that include a private beach, STARBUCKS on site- can even use your starbucks card/app , along w/ TERRIFIC food in one at the many swimming pools ...NEVER...

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Helpful?
Thank Ronald s
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Ronald S, Thank you for sharing your experience. We are excited to read that your expectations were exceeded in every way with our great team members, private beach and the best animal sanctuary on our grounds. It sounds as though you also had the chance to explore the local cuisine and culture and we are delighted you enjoyed it....

Marysville, United States
Reviewed 1 week ago

We had trouble with service in the Italian restaurant, the hotel was lacking in maintenance both inside and especially outside, the beds were hard, housekeeping was bad. The staff in the pool, bar and breakfast area were great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 599bradp
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for taking the time to share your experience. It is wonderful to know that our team members played a significant role in making your stay great and we will share your kind words with them. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and...

Reviewed 2 weeks ago

This hotel has a beautiful view and a great gym... The front desk help and food leave a lot to be desired. The Morton's is on property and great though. May be ok for vacation if you have a lot of time to wait for service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 422denisek
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for taking the time to share your experience. We are pleased to hear you found the our beautiful view and great gym to your liking. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve...

Tampa, Florida
Reviewed 3 weeks ago

I couldn't understand some of the reviews before I went but now, it all makes sense. The location is superb. I walked all over the place, it was easy to get to Condado over the bridge, as well as, Old San Juan. Driving to get to it and return is tricky if this is your first time in the area,...

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Helpful?
1Thank FunMomO
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for taking the time to share your experience. We are pleased to hear you found the property grounds to your liking. We appreciate your feedback and apologize you were disappointed in your stay. We take your feedback very serious and will share them with our team. Your experience is not indicative of the service level we have been...

Fargo, North Dakota
Reviewed 3 weeks ago

We arrived and the service was very cordial and efficient. I was given a room overlooking the Condado lagoon which was very nice and picturesque with a nice view of the city, particularly at night. The room was very clean and well organized with the usual amenities. In all, a very comfortable and pleasant room with a great view. I...

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Helpful?
Thank GoAllOver47
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

We appreciate your pleasant review. It is pleasing to know you like many aspects of our hotel including our clean and comfortable rooms with great views, attentive and helpful team members, and most importantly, great place to rest and relax. We are already looking forward to your return

Reviewed 4 weeks ago via mobile

We are very satisfied with miss mullers.work performance.the kids enjoyed her smile and how she keeps everyone safe.we will be back soon. Also we recommend that you come and visit.p.r and enjoy your stay.at caribe hilton,san juan.p.r.thank you.

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Helpful?
Thank Belsie B
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Dear Belsie B, Thank you for sharing your experience. It is delight to know Miss Muller played a significant role in making your stay secured and we will share your kind words with her. We look forward to your next visit at Caribe Hilton.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy the freedom and flexibility offered at Condado Lagoon Villas at Caribe Hilton in San Juan, Puerto Rico. Part of the Caribe Hilton hotel complex, these spacious San Juan villa accommodations offer flexible units perfect for family retreats or large groups or gatherings. Set on an exclusive peninsula, made up of 17 acres of lush tropical gardens, this acclaimed San Juan resort offers a secluded beach and amenities tailored to families, couples and business travelers alike. The Condado Lagoon Villas at Caribe Hilton are located just a 15-minute drive from Luis Munoz Marin International Airport (SJU). Condado Lagoon Villas at Caribe Hilton can be can be divided into three separate units or combined into spacious suites with a master bedroom, living room and fully equipped kitchen, many expanding up to 1,800 sq. Ft. Admire the ocean view from your villa with private balcony. Relax with a body massage at Olas Spa or indulge in a full spa package with a combination of treatments like massage, facial, and manicure. Take advantage of all that this Caribbean resort complex has to offer, including beach and water activities and dining at Morton's Steakhouse or just lie in a hammock with a drink, listening to the sound of the waves. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $232 - $648 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Despegar.com and Hilton Hotels Direct so you can book your Condado Lagoon Villas at Caribe Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

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Questions? Get answers from Condado Lagoon Villas at Caribe Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a higher floor room so regardless of which building you are in you get to see the lagoon or the ocean”
 of 5 bubbles 12thMan2013, 14 Feb 2017 | Read review
“In the villas there is 2 balconies so you have a good choice.”
 of 5 bubbles 664rogert, 9 Feb 2017 | Read review
“get ocean view”
 of 5 bubbles mejiasm, 15 Oct 2016 | Read review
“If you stay choose a high floor room with partial ocean view or you cannot see the water.”
 of 5 bubbles 716michaeln, 14 Sep 2016 | Read review
“Stay on the caribe side not the lagoons....”
 of 5 bubbles tamicag2014, 7 Sep 2016 | Read review
5 of 5