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Condado Lagoon Villas at Caribe Hilton

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Condado Lagoon Villas at Caribe Hilton
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719 Reviews from our TripAdvisor Community

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There are newer reviews for Condado Lagoon Villas at Caribe Hilton
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Showing 667: English reviews
Reviewed 31 January 2016

The hotel met my expectations. Any issue that I had was resolved when requested. It would have been nice if Hilton offered an all inclusive package but since it did not the amenities were suitable for me. My room was in the Villas 2 area so I had enough space for my two girls and me. My King bed was...

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Helpful?
Thank 125lisad
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas at Caribe Hilton once again as your “home away from home” during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a pleasant one. We strive to deliver great service and it is...

Seattle, Washington
Reviewed 23 January 2016 via mobile

We visited Caribe Hilton in January of 2016. The room price was $389 per night. They list the hotel as a 4 star hotel however when we arrived there was only one chair on the balcony and there were four of us staying in the room. There were two coffee cups for 4 people and they were dirty. We requested...

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1Thank Kevin B
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton as your “home away from home” during your visit to beautiful Puerto Rico. I would like to express our sincere apologies for the inconvenience you encountered with your room. We take your feedback very serious and will share them with our team in order to improve the overall...

San Juan Island, Washington
Reviewed 22 January 2016

The best customer service- from the lobby/ reception,security guard area to housekeeping especially Mrs. Mirta Medina. The pool area and roomsee were nice new clean. Thank you Hilton Villas. We will be back.

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Thank issy m
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas at Caribe Hilton once again as your “home away from home” during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a pleasant one. We strive to deliver great service and it is...

Reviewed 16 January 2016 via mobile

One of my favorite spots in Puerto Rico! This hotel has it own beach where you can go snorkeling and she feed different kind of fishes. To relax? The staff super friendly and the food is spectacular. I stood on the 10th floor where the view is breathtaking

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Helpful?
Thank Awildavazquez
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a pleasant one. Thanks again for your comments and we hope to see you back in the near future.

Columbus, Ohio
Reviewed 15 January 2016

We stayed in the Lagoon towers, rented by the Caribe Hilton for a month and it was fabulous! We are back for our second year---you have private (i.e., safe) beach, 3-4 restaurants within the property, and a superb gym that overlooks the Caribbean sea---with the great weather and the special PR cuisine, what more can you ask for? Rooms were...

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1Thank michaelcaligiuri
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas at Caribe Hilton once again as your “home away from home” during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a pleasant one. We are extremely grateful you stay with us for...

Athens, Georgia
Reviewed 14 January 2016 via mobile

Please do not stay at these villas. They are astonishingly overpriced and are shabby and depressing and not even worth a quarter of the price. No beach view, weird walk to hotel, no bellmen, in short, a terrible "villa" (cheap condo high rise) unless u want to pay $800 a night for a Hotel Eight. Beware ridiculous resort fees!!! And...

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Helpful?
Thank Stefanie L
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton as your “home away from home” during your visit to beautiful Puerto Rico. I would like to express our sincere apologies for the inconvenience you encountered while in our property. We take appreciate your loyalty to the Hilton Brand and would appreciate the opportunity to serve you again...

Chicago, Il
Reviewed 11 January 2016

Room was nice enough, balcony overlooking the harbor. Weird closet setup like it used to be a timeshare and had private locked closets for the timeshare owners or something. For $400 though its a big disappointment. View was meh. The Hilton covers a lot of area, but it you're looking for a beach resort I'd look elsewhere. Only here for...

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Thank SeamasterPro
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton as your “home away from home” during your visit to beautiful Puerto Rico. I would like to express our sincere apologies for the inconvenience you encountered while in our property. We take appreciate your loyalty to the Hilton Brand and would appreciate the opportunity to serve you again...

Villa Hills, Kentucky
Reviewed 7 January 2016

My stay here was excellent. The hotel itself was very nice, very clean and well-kept. The staff was excellent, friendly and very helpful. The hotel location is excellent, on the water and very close to numerous food and play options.

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Thank johnbI6808NT
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for taking time to share your experience while in our property. I am delighted to read you had a great time and we look forward to welcome you back soon.

Vancouver, United States
Reviewed 2 January 2016

The restaurant service the night of our arrival was EPICLY BAD - the busboy placed a tray on our table while he cleared other tables and stacked the dirty dishes on tray then walked away from our table. When we finally got his attention, he seemed surprised by our request that he remove the tray with dirty dishes. The breakfast...

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Helpful?
Thank Kyle L
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas, as your “home away from home” during your visit to beautiful Puerto Rico. We appreciate your feedback with respect to your recent stay in our property; it helps us improve for future visitors. We apologize for not meeting your expectations. We thank you again for staying with us and we look forward...

New York City, New York
Reviewed 28 December 2015

Just returned from a one day stay precruise, it was wonderful, we had a beautiful room in the lagoon villas, it seemed like it was redone, has a gorgeous lagoon water view, the people at the desk could not have been more helpful, it was a short walk to go next door to the Caribe for the large pool, beach...

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Thank purlygurl
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas at Caribe Hilton as your “home away from home” during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property. We are delighted to read your stay was a pleasant one. We thank you again for staying with us and we look...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Peaceful and set aside, the Condado Lagoon Villas are close to all the Caribe Hilton resort amenities and can enjoy the flexibility of our villa accommodations, each divisible into three separate units or combined into spacious suites, perfect for families or groups. Guests at the Condado Lagoon Villas can also enjoy the convenience of a separate check-in exclusively for Villas guests. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $221 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Hilton Hotels Direct, Cheap Tickets, HotelQuickly, getaroom.com and TripOnline SA so you can book your Condado Lagoon Villas at Caribe Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Condado Lagoon Villas at Caribe Hilton staff and other travellers.
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Questions? Get answers from Condado Lagoon Villas at Caribe Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 71032 had a great view”
KimberlyRL5, 27 Apr 2017 | Read review
“Villa rooms are the side of the courtyard will be subject to loud music until about 10 p.m. on the weekends.”
afamteach, 3 Apr 2017 | Read review
“try to stay in the building where the lobby is located. The other building has an outside bar next door that plays music till 3 am.”
shellerenee, 24 Mar 2017 | Read review
“Take a higher floor room so regardless of which building you are in you get to see the lagoon or the ocean”
12thMan2013, 14 Feb 2017 | Read review
“In the villas there is 2 balconies so you have a good choice.”
664rogert, 9 Feb 2017 | Read review
5 of 5