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Condado Lagoon Villas at Caribe Hilton

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Traveller (354)
Room & Suite (329)
Pool & Beach (125)
Overview
  • Excellent33%
  • Very good29%
  • Average20%
  • Poor11%
  • Terrible7%
Travellers talk about
“the main hotel”(51 reviews)
“caribe hilton”(159 reviews)
“old san juan”(136 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Condado Lagoon Villas at Caribe Hilton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Condado Lagoon Villas at Caribe Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (778)
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All reviewsthe main hotelcaribe hiltonold san juanprivate beachcondado lagoonpuerto ricomain lobbyhotel groundspina coladathe room was nicemini fridgeswim up barfitness centerocean frontdolorespoolsbalcony
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151 - 155 of 714 reviews
Reviewed 22 July 2016 via mobile

Overall we have enjoyed our stay, decent pool, beach area, restaurants and people complaining about the service must be hard to please. They have been above and beyond w service and very friendly. Jesus who checked us in was awesome and very helpful as well...More

Thank Matt L
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 27 July 2016

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a pleasant one....More

Reviewed 20 July 2016

Rooms are spacious and functional. Staff is friendly. Food and drinks inside the hotel are very expensive. Spa is very good, expensive. Pool facilities are beautiful, beach is gorgeous and it has fun activities for kids. Lagoon and ocean view from the room is worth...More

Review collected in partnership with Hilton Hotels & Resorts
Thank María E
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 21 July 2016

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We are always looking for reviews to provide insight into our guest experience and we will keep your review in mind as we look towards refresh options. Thanks...More

Reviewed 18 July 2016

We stayed at the Villas Lagoon section which is older and not in the best shape. Rooms were fine, though. Ours faced the courtyard which was super loud, live music, etc. We were just there to get quick access to the airport. The cab dropped...More

Thank Cindy M
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 20 July 2016

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico We appreciate you taking the time to share your experience while at our property. Your comments help us improve our product and service and better understand the needs...More

Reviewed 17 July 2016

Had another great vacation in San Juan at Caribe Hilton. The staff is always extremely helpful and happy to assist. I feel like I'm someone important. The location is great, we just shoot down to Old San Juan and enjoy a great time.More

Thank Carlos Rafael D
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 21 July 2016

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a pleasant one. Thanks again...More

Reviewed 15 July 2016

When me and family members stayed the 4 of july weekend a fatal incident happened. Security was weak and at the pool rude and disrespecfull. Also the hotel personnel did not do a good Job keeping the guest inform and relax . Could not sleep...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank 794vanesac
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Spa
Hot Tub
Tennis Court
Details
Price range
US$221 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$221 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (354)
Room & Suite (329)
Pool & Beach (125)
Dining (82)
Amenities (51)
Questions & Answers
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Chitown_Que
4 October 2017|
Answer
Response from Chris H | Reviewed this property |
I had the same question and I reached out to them. They are not taking reservations for a few months.
0
Votes
DV1000
24 May 2017|
AnswerShow all 7 answers
Response from afamteach | Reviewed this property |
It is rocky but they have a little lagoon area where you can snorkel and swim out to a small platform and sit and enjoy the environment. The pool is very nice. If you want a true beach experience there are some wonderful... More
1
Vote
Miranda J
27 August 2016|
AnswerShow all 7 answers
Response from Matt L | Reviewed this property |
The villa that we were in was a little small for 4 people and their bags but they may offer a bigger rooms. We were only there to sleep and to change clothes so not a big deal to us. The hotel part may have bigger rooms... More
0
Votes
Room Tips
"Go across the bridge to the Hilton Plaza"
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"Stay in the main hotel only!"
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"Stay in the main tower."
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"room 71032 had a great view"
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