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Condado Lagoon Villas at Caribe Hilton

777 reviews
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Traveller (354)
Room & Suite (329)
Pool & Beach (125)
Overview
  • Excellent33%
  • Very good29%
  • Average20%
  • Poor11%
  • Terrible7%
Travellers talk about
“the main hotel”(51 reviews)
“caribe hilton”(159 reviews)
“old san juan”(136 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Condado Lagoon Villas at Caribe Hilton
Special Offer: Double Points, Every Stay
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Reviews (777)Write a Review
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All reviewsthe main hotelcaribe hiltonold san juanprivate beachcondado lagoonpuerto ricoacross the bridgemain lobbypina coladathe room was nicemini fridgeswim up barfitness centerdolorespropertypoolsbalcony
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91 - 95 of 714 reviews
Reviewed 8 January 2017

We stayed in the Condado Villas at the Caribe, which is the tower at the back of the property, the night before our cruise. We are diamond hilton members and the stay was on points. I thought the room was nice, clean and we were...More

1  Thank tsimmons2
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 9 January 2017

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton. As a HHonors member, you are among our most valued guests. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay...More

Reviewed 8 January 2017 via mobile

The Hilton Condado Lagoon Villas large rooms for families but a few location/amenity items worth noting: Positive Areas: Large rooms w/either a king or 2 queen beds (unlike the adjoining Hilton w/2 double beds only) Isolated by being away from families and the beach/pool noise...More

1  Thank SoCalBC
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 9 January 2017

Thank you for taking the time to share your experience about your recent stay at the Condado Lagoon Villas at the CaribeHilton. We sincerely appreciate your feedback and we’re very sorry you were unpleasant with our guest room noise. We are always looking for reviews...More

Reviewed 7 January 2017

I booked on expeida.com was told I was only going to have to pay 226 and 18% of the room rate. however i couldnt get a room rate total. I also was charged 300 at time of checkin... plus 75 a day for the room...More

Thank nastassja b
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 9 January 2017

Dear Nastassja B, Thank you for staying at the Condado Lagoon Villas at Caribe Hilton. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a very nice one. Your comments help...More

Reviewed 1 January 2017

I wouldn't stay here again or recommend it to anyone else. The "villas" are merely another tower of rooms. Those rooms are old, with the "ocean view" rooms facing the departure pattern from the local general aviation airport. In other words, it's LOUD in the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Victor A
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 5 January 2017

Dear Victor A, Thank you for staying at the Condado Lagoon Villas at Caribe Hilton. We would like to express our sincere apologies for the inconvenience you encountered while in our property. Our Executive Team is reviewing your comments to ensure they are used to...More

Reviewed 30 December 2016

Staff wasn't friendly or helpful. I've never stayed at a resort with such an unfriendly staff. It was disappointing, when you spend over 700.00 per night, you expect to be treated nicer. Pool area was nice, breakfast was great but overpriced.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Brenda B
Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 5 January 2017

Dear Brenda B, Thank you for taking the time to share your experience about your recent stay at our hotel. We are pleased you found pool area nice and breakfast great. We would like to express our sincere apologies for the inconvenience you encountered with...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Laundry Service
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Spa
Hot Tub
Tennis Court
Details
Price range
US$240 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in San Juan
#10 On the Beach Hotel in San Juan
#13 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$240 - US$590 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in San Juan
#10 On the Beach Hotel in San Juan
#13 Luxury Hotel in San Juan
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (354)
Room & Suite (329)
Pool & Beach (125)
Dining (82)
Amenities (51)
Questions & Answers
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Chitown_Que
4 October 2017|
Answer
Response from Chris H | Reviewed this property |
I had the same question and I reached out to them. They are not taking reservations for a few months.
0
Votes
DV1000
24 May 2017|
AnswerShow all 7 answers
Response from afamteach | Reviewed this property |
It is rocky but they have a little lagoon area where you can snorkel and swim out to a small platform and sit and enjoy the environment. The pool is very nice. If you want a true beach experience there are some wonderful... More
1
Vote
Miranda J
27 August 2016|
AnswerShow all 7 answers
Response from Matt L | Reviewed this property |
The villa that we were in was a little small for 4 people and their bags but they may offer a bigger rooms. We were only there to sleep and to change clothes so not a big deal to us. The hotel part may have bigger rooms... More
0
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Room Tips
"Go across the bridge to the Hilton Plaza"
Read review
"Stay in the main hotel only!"
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"Stay in the main tower."
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"room 71032 had a great view"
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