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Condado Lagoon Villas at Caribe Hilton

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Condado Lagoon Villas at Caribe Hilton
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705 Reviews from our TripAdvisor Community

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There are newer reviews for Condado Lagoon Villas at Caribe Hilton
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Showing 657: English reviews
Orlando, Florida
Reviewed 25 July 2016

Had an amazing time the staff was amazing especially Jesus. The rooms can use some updating but myself and friends had a great time and we expect hoped a great view of the water. If you get the chance, stay at this location

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank FoodForThought124
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property. We are delighted to see that you"love" your stay with us. We strive to deliver great service and it is refreshing to know when that is achieved.We...

Reviewed 22 July 2016 via mobile

Overall we have enjoyed our stay, decent pool, beach area, restaurants and people complaining about the service must be hard to please. They have been above and beyond w service and very friendly. Jesus who checked us in was awesome and very helpful as well as bell staff, security , etc. Is the resort in need up some updates, yes...

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Helpful?
Thank Matt L
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a pleasant one. Your comments help us improve our product and service and better understand the needs of...

Ponce, Puerto Rico
Reviewed 20 July 2016

Rooms are spacious and functional. Staff is friendly. Food and drinks inside the hotel are very expensive. Spa is very good, expensive. Pool facilities are beautiful, beach is gorgeous and it has fun activities for kids. Lagoon and ocean view from the room is worth the longer walk to the main hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank María E
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We are always looking for reviews to provide insight into our guest experience and we will keep your review in mind as we look towards refresh options. Thanks again for your comments and we hope to see you back in the near future.

San Juan, Puerto Rico
Reviewed 18 July 2016

We stayed at the Villas Lagoon section which is older and not in the best shape. Rooms were fine, though. Ours faced the courtyard which was super loud, live music, etc. We were just there to get quick access to the airport. The cab dropped us at the main hotel and it cost another $15 to get across the bridge...

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Helpful?
Thank Cindy M
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico We appreciate you taking the time to share your experience while at our property. Your comments help us improve our product and service and better understand the needs of our guests. Thanks again for your comments and we hope to see you back...

Tucson, United States
Reviewed 17 July 2016

Had another great vacation in San Juan at Caribe Hilton. The staff is always extremely helpful and happy to assist. I feel like I'm someone important. The location is great, we just shoot down to Old San Juan and enjoy a great time.

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Helpful?
Thank Carlos Rafael D
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We appreciate you taking the time to share your experience while at our property and we are delighted to read your stay was a pleasant one. Thanks again for your comments and we hope to see you back in the near future.

Yaucourt-Bussus, France
Reviewed 15 July 2016

When me and family members stayed the 4 of july weekend a fatal incident happened. Security was weak and at the pool rude and disrespecfull. Also the hotel personnel did not do a good Job keeping the guest inform and relax . Could not sleep well The room temperatures was not cool enough, control to 68 degrees only.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank 794vanesac
Puerto Rico
Reviewed 13 July 2016

Everything was fantastic! We recommend this hotel the pool and the private beach was incredible. The lobby ambient Friday and Saturday night is perfect for a couple with the tropical music. Also at the night you can see from the boardwalk balcony baby shark is beautiful.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank geovanyb885
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We are delighted to read your stay was a fantastic one and thank you for taking of your time to share your family trip experience with everyone. Thanks again for your comments and we hope to see you back in the near future.

San Juan, Puerto Rico
Reviewed 13 July 2016

Overall good experience to improve the maintance of the facilities and the green areas the room was clean the pool area was great. The restaurants of the Hotel have very good food.My only complaint is the charge of $40.00 dollars for make an early checking .

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Luis C
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton while visiting beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property, we are always looking for reviews to provide insight into our guest experience and we will keep your review in mind as we look towards refresh options. We thank...

Akron, Ohio
Reviewed 10 July 2016 via mobile

Our family recently visited Puerto Rico and stayed at the Condado Lagoon Villas. We were so happy with our experience. The restaurant choices are great! The pool / beach area was absolutely fantastic!! I would recommend this place to anyone I knew was traveling to that area!

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Helpful?
Thank misscathy0830
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for staying at the Condado Lagoon Villas at Caribe Hilton during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a wonderful one. We strive to deliver great service and it is refreshing to know when that is achieved....

Fort Worth, Texas
Reviewed 6 July 2016

Condos were far walk and rooms very loud over bar. San Juan is nice area for couple of days but not anymore. I would recommend another Hilton chain hotel in the area. Staff was good but rooms were not.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chadm571
joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for choosing the Condado Lagoon Villas at the Caribe Hilton during your visit to beautiful Puerto Rico. We appreciate your feedback is important to us in order to better understand your need and where we can improve. We thank you again for staying with us and we look forward to your prompt return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy the freedom and flexibility offered at Condado Lagoon Villas at Caribe Hilton in San Juan, Puerto Rico. Part of the Caribe Hilton hotel complex, these spacious San Juan villa accommodations offer flexible units perfect for family retreats or large groups or gatherings. Set on an exclusive peninsula, made up of 17 acres of lush tropical gardens, this acclaimed San Juan resort offers a secluded beach and amenities tailored to families, couples and business travelers alike. The Condado Lagoon Villas at Caribe Hilton are located just a 15-minute drive from Luis Munoz Marin International Airport (SJU). Condado Lagoon Villas at Caribe Hilton can be can be divided into three separate units or combined into spacious suites with a master bedroom, living room and fully equipped kitchen, many expanding up to 1,800 sq. Ft. Admire the ocean view from your villa with private balcony. Relax with a body massage at Olas Spa or indulge in a full spa package with a combination of treatments like massage, facial, and manicure. Take advantage of all that this Caribbean resort complex has to offer, including beach and water activities and dining at Morton's Steakhouse or just lie in a hammock with a drink, listening to the sound of the waves. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $226 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Condado Lagoon Villas at Caribe Hilton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to stay in the building where the lobby is located. The other building has an outside bar next door that plays music till 3 am.”
 of 5 bubbles shellerenee, 24 Mar 2017 | Read review
“Take a higher floor room so regardless of which building you are in you get to see the lagoon or the ocean”
 of 5 bubbles 12thMan2013, 14 Feb 2017 | Read review
“In the villas there is 2 balconies so you have a good choice.”
 of 5 bubbles 664rogert, 9 Feb 2017 | Read review
“get ocean view”
 of 5 bubbles mejiasm, 15 Oct 2016 | Read review
“If you stay choose a high floor room with partial ocean view or you cannot see the water.”
 of 5 bubbles 716michaeln, 14 Sep 2016 | Read review
5 of 5