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BEST WESTERN PLUS Condado Palm Inn & Suites

AMOMAUS$100*
View Deal
#16 of 46 Hotels in San Juan
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$125*
US$100*
Great Deal
US$107*
US$113*
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BEST WESTERN PLUS Condado Palm Inn & Suites
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1,481 Reviews from our TripAdvisor Community

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Showing 1,227: English reviews
Start your review of BEST WESTERN PLUS Condado Palm Inn & Suites
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Sioux Falls, South Dakota
Reviewed 2 days ago NEW

Helpful staff modern rooms great breakfast close to shopping beaches and close to Old San Juan. Bus's run on both side of motel. Taxi service out front. Can get to air port easily. Parking is less then $20.00 a night. What more could one ask for?

Review collected in partnership with Best Western
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Helpful?
Thank robertkJ6356BR
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Robert!! We are delighted that you enjoyed your time in Puerto Rico and the stay at our property. We just finished remodeling our rooms and pool area, adding a very highly reviewed jacuzzi. Our goal is 100% guest satisfaction. We look forward to your next visit!! For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre...

Tallahassee, United States
Reviewed 3 days ago NEW

Great place to stay if you are looking for value / a Walgreens with attached store across the street made getting supplies convenient - we stepped off property (to avoid taxi drivers) and used Uber any where we wanted to go - beach is 2 blocks up the street - it is a nice property at half the price of...

Review collected in partnership with Best Western
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Helpful?
Thank Richard G
Reviewed 3 days ago NEWvia mobile

Not like many hotels you can hear noise from next rooms, the hotel is quiet. The room is clean and Ee like the shower room. CVS and Walgreens are nearby. Walking out of the main entrance you can see the beach.

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Helpful?
Thank amysD9160UX
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Amys, Thank you for staying with us and for the great review!! We are thrilled that you enjoyed the showers in our newly remodeled rooms. We have also remodeled the pool area and added a jacuzzi. Ropa Vieja, a vibrant Cuban & Puerto Rican Cuisine restaurant will open on property on Sunday. We are very excited about all these...

Reviewed 4 days ago NEW

we stayed here because our cruise was delayed. I emailed Henry - the mgr. with my questions and concerns. He coordinated with Gonzalo - the tour/concierge for the hotel. Everyone there was wonderful! the staff is professional and friendly. the showers were perfect pressure and temp. beds were comfy. the location is perfect because close to air and cruise port....

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Helpful?
Thank Chris J
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Chris, It was a pleasure to be of assistance. Our staff takes a lot of pride in delivering top notch service, thank you for highlighting their efforts. Our full service, vibrant Puerto Rican & Cuban cuisine restaurant, Ropa Vieja, opens this Sunday with a full service bar. A Nestle Toll House Café will open in three months were the...

Smyrna, Tennessee
Reviewed 4 days ago NEW

Overall the location is good. The hotel staff was great. Only one thing was missing and that was communication about when should my room get cleaned. That only happen one say out of my 5 day stay. That could have been better.

Review collected in partnership with Best Western
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Helpful?
Thank A7361UWkarenb
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Congratulations on the wedding!! We are delighted that you enjoyed our location and service provided by our staff. I will personally discuss your review with our housekeeping staff. For our best rates, please contact me directly at Hneumann@comdadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager

The Valley, Anguilla
Reviewed 5 days ago NEW

Conveniently located across from Walgreens & CVS Pharmacy, several Restaurants/Bars, minutes walk to Beach, Doctor's Offices, Lab/Hospital...it's the perfect location whether you're traveling for business, pleasure or medical reasons. Front Desk staff was always helpful and smiling and Housekeeping did a fantastic job. Plus there's a Mini Fridge and complimentary Buffet breakfast each morning and all day/night Coffee &/or Tea...

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Helpful?
Thank MissBonafide
Arlington Heights, United States
Reviewed 5 days ago NEW

We were pleasantly pleased with our stay at the Best Western in Condado, PR. The staff at the front desk helped us with any questions we had and also made recommendations. I want to especially recommend Kenidia. She is a sweetheart and made us feel at home.

Review collected in partnership with Best Western
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Helpful?
Thank irmgardo2017
boston,ma
Reviewed 6 days ago NEW

we booked when our cruise got delayed. Henry, the manager, connected us with Gonzalo, the concierge, who was very helpful. The shower was perfect temp and pressure. They use Bath and Body works bath products - AWESOME. The location is right in the middle of a variety of great restaurants so this helped too. Breakfast is ok and included. 1...

Review collected in partnership with Best Western
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Helpful?
Thank mateacher
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

It was a pleasure to be of assistance. We are glad that you enjoyed the stay. Ropa Vieja, our Cuban & Puerto Rican Cuisine restaurant, is scheduled to open on Sunday. I am sure you will enjoy it during your next visit!! For our best rates, ple ase contact me directly at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry...

Reviewed 1 week ago via mobile

Hotel was at a great location! Staff was very professional and accommodating. Rooms were clean, continental breakfast was included in our stay. One thing I didn't like is that it requires you to pay $16.73 for parking daily which should be included with your hotel stay.

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Helpful?
Thank July P
Fair Oaks, California
Reviewed 1 week ago via mobile

This may actually be the best hotel in the world. We have now been here 4 times. (Myself 2). This hotel is a fine tuned instrument. Each member of the staff is so in tune with each other and the guests that they resonate with perfect harmony. Señor Henry Neumann is the musician that strums this guitar and deserves the...

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Helpful?
1Thank Steve W
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Steve, Thank you for staying with us every year and writing an awesome review!! It is a pleasure to be your hotel in Puerto Rico!! We look forward to your next visit. Siempre a la orden!! Henry Neumann General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $179 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Condado Palm Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with partial/full ocean view and higher floor would be the way to go...”
llischer, 15 Apr 2017 | Read review
“Enjoyed our room on the 6th floor, facing Ashford av., with a balcony and a partial ocean view.”
danielakorem, 13 Apr 2017 | Read review
“avoid rooms facing street if you are a light sleeper”
MiamiBeachFLTraveler, 12 Apr 2017 | Read review
“South Tower rooms face pool”
Dblemom2, 10 Apr 2017 | Read review
“We have gone for the ocean view suite 😎”
Z4Mike, 27 Mar 2017 | Read review
5 of 5
AMOMA
US$100* /night
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Booking.comUS$107
Expedia.comUS$113
HotelQuicklyUS$125
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Prices are for 1 room, 2 adults
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