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Best Western Plus Condado Palm Inn & Suites

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Traveller (587)
Room & Suite (362)
Pool & Beach (71)
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Overview
  • Excellent44%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“north tower”(53 reviews)
“across the street”(213 reviews)
“jean paul”(16 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,742)
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1,447 results
Traveller rating
625
529
194
63
36
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LanguageEnglish
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625
529
194
63
36
Show reviews that mention
All reviewsnorth toweracross the streetjean paulfront deskpuerto ricoold san juanfree breakfastyogurtpartial ocean viewthe breakfast areaking suiteshort walk to the beachhigher floorwithin walking distancebus stopthe general managerashford avenue
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1 - 5 of 1,447 reviews
Reviewed 2 days ago via mobile

I spent 3 nights at this Best Western. The rooms at least in the tower I was placed were just ok, nothing fancy. Very clean and I requested the staff to check the AC unit and it was promptly done. A bit expensive but nothing...More

Thank Pin P
Hotel's Favourite
Reviewed March 4, 2018

We stay the night before our cruise. What a great hotel. Best Western has never let me down. The restaurant is fabulous. The variety on the menus is excellent . Room was clean. We did have our concerns with all the damage left by the...More

3  Thank Stephanie M
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded March 5, 2018

Hi Stephanie!! Thank you for the awesome review!! Glad you enjoyed the new restaurant Ropa Vieja, guests and locals have really liked it. Nestle Toll House Café, also on property, is getting excellent reviews as well. For our best rates please contact me directly at...More

Reviewed 2 weeks ago

The Best and the most Professionalism I ever experienced! Thank you to all the staff members of Best western! The service is Perfect and the staff is very knowledgeable and kind! I recommend this hotel to everyone! Thank you & God bless the staff members...More

Review collected in partnership with Best Western
Thank tactcal
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 2 weeks ago

Thank you for the great review!! It was a pleasure to have you stay with us. Our staff takes a lot of pride in making every stay excellent. During your next stay you should try our restaurants Ropa Vieja and Nestle Toll House. For our...More

Reviewed 3 weeks ago via mobile

Room was small but was airy and clean. We were on the top floor(12) so no balcony. Swimming pool was nice, but again, small. Breakfast was included but it was a make your on toast and supermarket muffins.It's highlight was the staff and especially the...More

Thank srisbey
Reviewed 3 weeks ago

Check in was a breeze. Front desk staff very polite and helpful. King room 8th floor North tower was clean. Bed was comfortable and had a huge shower. Liked the separate walk in closet where the micro and fridge were located at. Nice place to...More

1  Thank Jake3859
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$138 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Family Hotel in San Juan
#7 Business Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$138 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Family Hotel in San Juan
#7 Business Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (587)
Room & Suite (362)
Pool & Beach (71)
Dining (44)
Amenities (19)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lynn K
May 3, 2018|
AnswerShow all 3 answers
Response from Henry N | Property representative |
Hi Lynn, Yes they are. Thank you, Henry Neumann, GM
0
Votes
starlet250
April 26, 2018|
AnswerShow all 5 answers
Response from Henry N | Property representative |
Hi, The beaches are public. We do have a beach attendant that provides complimentary chairs and towels. The hotel is a block from the beach. We look forward to your visit!! Henry Neumann, GM
1
Vote
Robert G
March 26, 2018|
AnswerShow all 8 answers
Response from Henry N | Property representative |
Hi Robert, Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to... More
1
Vote
Room Tips
"North Tower, high floor. Very quiet."
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"I would ask for first tower facing Ashford blvd"
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"We were in the north tower and had a partial view of the ocean. Our room had a nice balcony."
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"Pay extra for the ocean view king suite!"
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