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    Best Western Plus Condado Palm Inn & Suites

    55 Ave Condado, San Juan 00907-1708, Puerto Rico
    1 (787) 493-9230
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    2017-12-01 2017-12-02
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    US$229US$269
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    Traveller (521)
    Room & Suite (326)
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    Overview
    • Excellent45%
    • Very good36%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “north tower” (51 reviews)
    “jean paul” (15 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 1Dec 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,642)
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    1 - 5 of 1,363 reviews

    Reviewed 3 weeks ago via mobile

    The hotel was ok. We loved the security you have to use your key room in the elevator and to go in the hotel after dark. The breakfast was reasonable. We also love the location. However; a little disappointed with the paid parking we ended...More

    1  Thank sunny871
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 2 weeks ago

    Hi Sunny, Thank you for staying with us and taking the time to provide feedback. Our hotel is located in the heart of Condado, in the middle of Puerto Rico's main tourist district. The parking fee is posted on all our distribution channels and is...More

    Reviewed 3 weeks ago via mobile

    Really liked this hotel!! Prime location on main strip in Condado area in San Juan. Lobby was clean, fresh smelling and pleasant. The rooms were just like suites. We had a kitchen, dining table, living room, nice size bathroom and bedroom was separate. We also...More

    Thank Tgrillo725
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 3 weeks ago

    We are delighted that you enjoyed the stay!! Our staff takes a lot of pride in making every stay perfect. Ropa Vieja, our Puerto Rican and Cuban cuisine restuarant has been a huge hit with locals and guests. Last week, the day right after Hurricane...More

    Reviewed 3 weeks ago

    We pulled up to this location and thought, what did we get ourselves into? It was the back of the hotel, and we were so deceived! The hotel was beautiful, the pool a delight. The breakfast buffet was delicious, and the room was so very...More

    Thank Jeanette G
    Reviewed 4 weeks ago

    Great hotel and very friendly and helpful staff. They upgraded us to a suite with ocean view, very nice, thank you! The room and furnitures are a bit old and not that modern, but still very okay. Pool area is quite small, but nice. The...More

    Review collected in partnership with Best Western
    2  Thank annehX9466RY
    Reviewed 4 weeks ago via mobile

    I am on vacation and relocated from another hotel to this one. IM HAPPY I MADE THIS CHOICE.Its clean close to all amenities, & it's in the center of all the action. Hurricane Maria struck PR while we were here Thank God and the staff,we...More

    1  Thank chulis18
    Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 3 weeks ago

    Thank you for staying with us and taking the time to review the stay. We are glad that our team and guests made it safely through the storm. The hotel suffered only minor damages and we are currently open working with an electric generator. If...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$148 - US$336 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 On the Beach Hotel in San Juan
    • #7 Business Hotel in San Juan
    • #8 Family Hotel in San Juan
    • #10 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette ,
    • Accessible rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Cancelon, Travelocity, Hotwire, Cheap Tickets, Evoline ltd, HotelsforEveryone, getaroom.com and TripOnline SA so you can book your Best Western Plus Condado Palm Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Diamond Palace Hotel And Casino ,
    • Diamond Palace Hotel Casino
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    Traveller (521)
    Room & Suite (326)
    Pool & Beach (69)
    Dining (44)
    Hotel & Grounds (369)
    Bathroom (26)
    Business Centre & Event Rooms (22)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    cruisers1234
    23 October 2017|
    Answer
    Response from Henry N | Property representative |
    Hi, We are a ten minute ride from the airport and a five munite ride to the Pan American Pier. We are located right in bewteen both in Condado. Thank you, Henry Neumann, GM
    0
    Votes
    William D
    13 October 2017|
    AnswerShow all 2 answers
    Response from Alfredo V | Reviewed this property |
    I can’t recall 100% but I believe both are an option. I’m in PR so often at various hotels photographing weddings at other hotels they start looking the same. Just in case CoutureBridalPhotography . Com is me, I’m also on... More
    0
    Votes
    thegreattwins
    12 October 2017|
    AnswerShow all 7 answers
    Response from TacoCart C | Reviewed this property |
    20 minutes from airport, 15 ish from cruise terminal and a cheap uber (or a walk) to anywhere you want to go in Old SJ!
    1
    Vote
    Room Tips
    "The higher the floor...the better the view."
    Read review
    "Stay in the South Tower, as it's renovated, and ask for a room above the 8th floor so you can have ocean..."
    Read review
    "room 501 was great"
    Read review
    "5th floor- right above the pool"
    Read review
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