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All reviewsnorth toweracross the streetjean paulfront deskpuerto ricoold san juanfree breakfastyogurtpartial ocean viewthe breakfast areaking suiteshort walk to the beachhigher floorwithin walking distancebus stopthe general managerashford avenue
I spent 3 nights at this Best Western. The rooms at least in the tower I was placed were just ok, nothing fancy. Very clean and I requested the staff to check the AC unit and it was promptly done. A bit expensive but nothing...More
We stay the night before our cruise. What a great hotel. Best Western has never let me down. The restaurant is fabulous. The variety on the menus is excellent . Room was clean. We did have our concerns with all the damage left by the...More
3 Thank Stephanie M
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded March 5, 2018
Thank you for the awesome review!! Glad you enjoyed the new restaurant Ropa Vieja, guests and locals have really liked it. Nestle Toll House Café, also on property, is getting excellent reviews as well. For our best rates please contact me directly at...More
The Best and the most Professionalism I ever experienced! Thank you to all the staff members of Best western! The service is Perfect and the staff is very knowledgeable and kind! I recommend this hotel to everyone! Thank you & God bless the staff members...More
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Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 2 weeks ago
Thank you for the great review!! It was a pleasure to have you stay with us. Our staff takes a lot of pride in making every stay excellent. During your next stay you should try our restaurants Ropa Vieja and Nestle Toll House. For our...More
Room was small but was airy and clean. We were on the top floor(12) so no balcony. Swimming pool was nice, but again, small. Breakfast was included but it was a make your on toast and supermarket muffins.It's highlight was the staff and especially the...More
Check in was a breeze. Front desk staff very polite and helpful. King room 8th floor North tower was clean. Bed was comfortable and had a huge shower. Liked the separate walk in closet where the micro and fridge were located at. Nice place to...More
Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to... More
Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to your stay!!
Henry Neumann, GM