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Best Western Plus Condado Palm Inn & Suites

TripAdvisorUS$119*
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#16 of 46 Hotels in San Juan
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$198*
US$119*
Great Deal
US$125*
US$132*
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Best Western Plus Condado Palm Inn & Suites
Best Western Plus Condado Palm Inn & Suites
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1,522 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Condado Palm Inn & Suites
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Showing 1,266: English reviews
Wisconsin
Reviewed 14 December 2016 via mobile

We stayed here for two nights pre-cruise. The hotel staff was great in helping us to decide on things to see and do. Property is older but undergoing a renovation. The room we had was clean and comfortable with nice amenities (wireless internet, in-room coffee, refrigerator, microwave, water, iron). The hotel is conveniently located to the beach, (2 blocks away)...

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2Thank tkdmom06
Reviewed 14 December 2016

The hotel was very clean, staff were friendly, breakfast was great and location was great. We had a small one-bedroom suite with views of the ocean, a living room, small kitchenette and an amazing amount of closet and storage space.

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1Thank Kristi R
Trinidad
Reviewed 14 December 2016

Stayed at this hotel in Nov 2016 for a girls trip. For the price it was excellent. The rooms were clean and in good condition, the towels were changed daily and the staff was very helpful. The daily breakfast was limited but sufficient, eggs, toast,fruit and sausages with coffee and juice. The parking available was at the back of the...

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1Thank Ardniv
Fort Lauderdale, Florida
Reviewed 13 December 2016

Ok hotel. Not what I expected upon arrival. Wasn't bad but pictures gassed it up. Pool area definitely needs to be upgraded. We ended up using the pool at another hotel's location. Hotel was close to things walking distance.

Review collected in partnership with Best Western
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1Thank Jennifer T
Henry N, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review

Hi Jennifer, Thank you for staying with us and taking the time to post a review. We are very excited to announce that we are finishing up a Two Million Dollar upgrade project to the property. This project will upgrade our room product, add a Jacuzzi/Spa to our pool, and open a full service Cuban & Puerto Rican Food Restaurant....

Reviewed 6 December 2016 via mobile

It's unacceptable that this hotel receive guests while doing renovations. The NOISE was unbearable! The elevators full of dust, the room smells fresh paint! The only good thing it's the coffee but JUST THE COFFEE!!!

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2Thank Titi0809
Henry N, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review

Hi Titi, Thank you for staying with us. I apologize for the situation which you encountered. I wish we could have talked during your stay with us. We are almost finished with this 2 million dollar investment which will dress our rooms with new bathrooms and closets, add a Jacuzzi/Spa to our swimming pool and add a full service Cuban...

Reviewed 5 December 2016

This hotel setting is miserable. The surrounding buildings are a parking lot, drug stores and cheap eateries. There is nothing special about this area. The hotel is tired and not terribly well appointed. it needs a complete overhaul.

Review collected in partnership with Best Western
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1Thank janehW8579HE
Henry N, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review

Hi Janeh, Thank you for staying with us. I am pleased to inform that we are completing a two million dollar project which has upgraded our bathrooms, closets, added a Jaccuzi/SPA to the pool, and a full service Cuban & Puerto Rican Cuisine restaurant. I am sure that you will enjoy these new additions during your next visit. For our...

Dundee, United Kingdom
Reviewed 5 December 2016

We were going on a cruise leaving from San Juan so we took the opportunity to stay here for a few days beforehand. Got a suite near the top of the hotel. There was a lot of space, we could have comfortably lived here. TV worked well, Wifi was generally decent.We had a balcony with a great view of the...

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Thank Ramsay M
Bellefontaine, Ohio
Reviewed 4 December 2016

Stayed here the night before our cruise. We had stayed in Old San Juan last year and wanted to try Condado this time. We arrived after dark and the check in was smooth and fast. Our room was on the 5th floor overlooking the pool and a parking lot. Very close by also was a private residence with a barking...

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Thank Jason W
Henry N, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this review

Hi Jason, Thank you for staying with us. We are currently finishing up a 2 million dollar investment to our property. We are renovating our bathrooms, closets, adding a full service Cuban & Puerto Rican Cuisine restaurant and a Jacuzzi/Spa to the pool area. I am sure that you will love our product during your next visit. In order to...

Ferndale, Michigan
Reviewed 4 December 2016

At first I was going to rate this a "3" but I was comparing it to a 4/5 star resort, which it is not. For the level that it is, this property has all you need. First of all, the location is excellent. One block from the beach. Across the street (less than 20 steps) from a 24-hour Walgreen and...

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1Thank Gina48220
Los Angeles, California
Reviewed 2 December 2016

I had booked this hotel originally because of amenities, close to beach, and reasonable price. I was very much satisfied with customer service, food, room with ocean view! It was a pleasant stay! I would recommend to anyone going...

Review collected in partnership with Best Western
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1Thank hephaestus21

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about Best Western Plus Condado Palm Inn & Suites

Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $182 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Hotels.com, HotelsforEveryone, Travelocity, Expedia, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Best Western Plus Condado Palm Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Condado Palm Inn & Suites staff and other travellers.
101 questions
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Saint Clair, Michigan
Bangor, United Kingdom

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Questions? Get answers from Best Western Plus Condado Palm Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront higher floors are the best.”
snowman3, 21 May 2017 | Read review
“Ask for a room higher up to get a good view of ocean and beach”
E2576JHdavidb, 18 May 2017 | Read review
“If you like a view of the beach, ask for a higher floor room in the North Tower.”
MrsLong510, 15 May 2017 | Read review
“compare prices of regular room vs. a suite. the larger room was a nice bonus.”
293jackr, 9 May 2017 | Read review
“Ask for an upper level room to reduce noise”
babytygger, 7 May 2017 | Read review
5 of 5
TripAdvisor
US$119* /night
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Booking.comUS$125
Orbitz.comUS$132
AMOMAUS$198
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*Disclaimer
Prices are for 1 room, 2 adults
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