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Best Western Plus Condado Palm Inn & Suites

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Traveller (587)
Room & Suite (362)
Pool & Beach (71)
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Overview
  • Excellent44%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“north tower”(53 reviews)
“across the street”(213 reviews)
“jean paul”(16 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
Jun. 10Jun. 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,742)
There are newer reviews for Best Western Plus Condado Palm Inn & Suites
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Traveller rating
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529
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625
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194
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36
Show reviews that mention
All reviewsnorth toweracross the streetjean paulfront deskpuerto ricoold san juanfree breakfastyogurtpartial ocean viewthe breakfast areaking suiteshort walk to the beachhigher floorwithin walking distancebus stopthe general managerashford avenue
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41 - 45 of 1,447 reviews
Reviewed January 23, 2018 via mobile

Just returned from one night on this hotel and I’m happy to recommend it. Definitely the front desk staff makes up the few rough edges on the hotel, they’re super helpful and friendly. We came in early after our cruise and although we couldn’t do...More

2  Thank luiskv
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded January 26, 2018

Hi Luis, Thank you for staying with us and recommending our property!! I am glad that you enjoyed the service provided by our team members. The SanSe Festival weekend is definitely a very busy time. San Juan has regained power after the storm. Most of...More

Reviewed January 18, 2018

I travel to Puerto Rico often and I will always stay at the Best Western Plus Condado Palm Inn & Suites! Yes, the location is amazing; however, it's the experience that the staff provides that makes this property simply THE BEST! Henry, Alexandra, Keni, Luis,...More

1  Thank ScottyDoes302
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded January 19, 2018

Scotty, It is always a pleasure to have you on property as you have become part of the Condado Palm Family. I know you have a trip coming up shortly. We look forward to seeing you again. If there is anything that I may assist...More

Reviewed January 16, 2018

Party of 4 of us stayed at this hotel the night before taking the Caribbean cruise. The check-in is swift and the staff were very helpful. Room and facilities are in good shape. I had one problem with the loyalty points they charged. After I...More

2  Thank YorkRegionYnot
Reviewed January 15, 2018

Dated and tired property in decent and safe Condado location. Our 18th floor ocean view suite had a noisy a/c, but it was on top of the bathroom and did not affect our sleep. One of the window panels had a huge crack and other...More

1  Thank Arizona_Pete
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded January 16, 2018

Hi Arizona Pete, Thank you for staying with us and taking the time to provide feedback. We are delighted that you enjoyed our service and central location. Our complimentary breakfast is a continental breakfast. Our two in house restaurants , Nestle Toll House Café and...More

Reviewed January 14, 2018

The hotel staff was very friendly. We got in a bit late so the restaurant was closed, which was a bummer. However, the front desk person suggested a Chinese place across the street so we did get food from there that was very good. The...More

1  Thank Borders24U
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$138 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#7 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$138 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#7 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (587)
Room & Suite (362)
Pool & Beach (71)
Dining (44)
Amenities (19)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lynn K
May 3, 2018|
AnswerShow all 3 answers
Response from Henry N | Property representative |
Hi Lynn, Yes they are. Thank you, Henry Neumann, GM
0
Votes
starlet250
April 26, 2018|
AnswerShow all 5 answers
Response from Henry N | Property representative |
Hi, The beaches are public. We do have a beach attendant that provides complimentary chairs and towels. The hotel is a block from the beach. We look forward to your visit!! Henry Neumann, GM
1
Vote
Robert G
March 26, 2018|
AnswerShow all 8 answers
Response from Henry N | Property representative |
Hi Robert, Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to... More
1
Vote
Room Tips
"North Tower, high floor. Very quiet."
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"I would ask for first tower facing Ashford blvd"
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"We were in the north tower and had a partial view of the ocean. Our room had a nice balcony."
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"Pay extra for the ocean view king suite!"
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