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Dreams Hotel Puerto Rico

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109 Ave Universidad Paseo Jaime Benitez, San Juan 00925-2424 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (88)
360
Panoramas (1)
Room & Suite (264)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-08-11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dreams Hotel Puerto Rico
Updated 20-08-11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 58 hotels in San Juan
Location
Cleanliness
Service
Value
GreenLeaders Gold level
A gem for the budget traveler. Centrally located in San Juan, Puerto Rico. Not in the touristic area. Very clean, comfortable and recently renovated rooms. Nearby Int'l Airport, University of Puerto Rico, Plaza las Americas Shopping Center, VA Hospital, Paseo de Diego, Piers. Old San Juan and Puerto Rico Convention Center are 4 miles away from us. Exceptionally warm, friendly and professional service.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Wifi
Baggage storage
Non-smoking hotel
24-hour front desk
Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Spanish
306Reviews40Q+A71Room tips
Traveller rating
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Popular mentions
JLos World Shop wrote a review Jul. 7
3 contributions
I am here as of right now in room 211 and I can't even sit in the room due to the mold and mildew smell. Either from the air conditioning or the firdge. This is very unsafe for anyone with health conditions or with children
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Date of stay: July 2021Trip type: Travelled with family
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vel4769 wrote a review Dec. 2020
Boqueron, Puerto Rico11 contributions2 helpful votes
+1
This hotel is a budget hotel and I truly understand that. However budget or not certain services come standard (Hot running water for instance). Me and my wife had a unsatisfactory stay here at this hotel. The hotel is located near the university of Rio Pierdas so it’s noisy at night. That’s to be expected as young adults congregate nearby the bars. The thing is the neighborhood has a homeless problem and many of them seem to have substance abuse issues. When I asked the front desk was the neighborhood safe. The young lady answered this is Rio Piedras. I guess it meant no. Our room was clean and neat but had no running hot water. I told the front desk and several hours later the maintenance man showed up and tried to fix it. There was hot water for several minutes while he troubleshoot it but after the maintenance man left . The water was cold again. My poor wife had to shower one body part at a time in order to shower. I was going to go back to the front desk and complain but realize what good would it do. The maintenance man said the hot water came from all the way in the 5th floor and it takes awhile for it to make it to the bottom of the building. I was at street level and 30 minutes later running the water it never got warm again. The only thing that worked was properly was the AC. I walked around the neighborhood during the day and noticed drug sales taking place out in the open. Vagrants congregating on corners. Not a Safe place where families would feel safe. I tolerated the 3 nights because My wife had to attend a job meeting in the San Juan area. My advice is you skip this BAD Dreams hotel and for a couple of dollars more stay in a secure hotel elsewhere.
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Date of stay: December 2020Trip type: Travelled on business
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Response from Elena Pagan, Owner at Dreams Hotel Puerto Rico
Responded Dec. 23, 2020
Hi Mr. Marcelino Vazquez: We regret that your stay was not what you expected and we apologize if the right thing was not done. You complained to the front desk regarding the hot water. We immediately called the plumber to verify the situation. How would you understand he was not on the property and had to get to it. With you in the room, the situation was verified and you told us that the problem was resolved. We were not told that you had problems with the hot water again, and no other guest reported a complaint. More than that you extended additional nights after the incident. From that we thought, everything was fine. In my personal opinion, if I don't like a place, I don't extend more nights. We are very sorry for the situation and hope you and your family have a Merry Christmas.
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galos593 wrote a review Mar. 2020
Kissimmee, Florida, United States440 contributions42 helpful votes
Nice and clean small hotel but good the room was clean and neat comfortable beads good AC has a bar and some fast food down stairs also a Walgreens around the corner ,good staff members has a fridge microwave table cable tv VERY CLEAN .
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: room 312 was super clean
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Response from elenapagan, Manager at Dreams Hotel Puerto Rico
Responded Mar. 26, 2020
Thanks for you visit and for the nice review. Thanks for let other people know that we are a very clean hotel, and that our staff members are good. Thanks for choosing us.
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Francesca F wrote a review Jan. 2020
Belchertown, Massachusetts23 contributions4 helpful votes
Everyone here was so friendly, especially Kathleen who checked us in in the wee hours of the morning, and Maricarmen, who was full of wonderful, helpful suggestions whenever we had questions. The rooms are spacious and the location is wonderful, right near the university and with lots of eateries right nearby. We came at the end of the Christmas holidays (Jan 5–9), and even though many places were closed, many were open--and many stayed open even when the earthquakes hit and the whole island lost power! The hotel has generators, as did many local businesses. You're within walking distance of the Tren Urbano, and not far from the university's botanic garden, which is beautiful.
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Date of stay: January 2020
Value
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Carol Z wrote a review Dec. 2019
Bend, Oregon22 contributions8 helpful votes
We stayed here prior to flying home from a family trip. It’s a short trip to the airport, 5-10”. I appreciated the friendly staff, clean rooms, and green focus. But we didn’t get any sleep. Both the noise outside, and from a group of loud girls in the room next door who partied all night kept us awake. Perhaps because it was the weekend between Christmas and New Years, there were also intermittent fireworks all night. But it’s also along an active street with bars and restaurants, near a university and student housing. If you stay here and want an excellent meal at a very reasonable price try El 8 de Blanco less than a block away.
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Date of stay: December 2019Trip type: Travelled with family
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PRICE RANGE
US$81 - US$120 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
25
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Frequently Asked Questions about Dreams Hotel Puerto Rico
Which popular attractions are close to Dreams Hotel Puerto Rico?
Nearby attractions include La Plaza del Mercado Santurce (0.4 km), La Chiwinha EcoTienda (0.4 km), and Museum of History, Anthropology and Art (0.4 km).
What are some of the property amenities at Dreams Hotel Puerto Rico?
Some of the more popular amenities offered include free wifi, reduced mobility rooms, and baggage storage.
Which room amenities are available at Dreams Hotel Puerto Rico?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Dreams Hotel Puerto Rico?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Dreams Hotel Puerto Rico?
Conveniently located restaurants include El Hipopótamo Restaurant, Arrope, and El 8 de Blanco.
Which languages are spoken by the staff at Dreams Hotel Puerto Rico?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Dreams Hotel Puerto Rico?
Many travellers enjoy visiting San Juan National Historic Site (6.9 km), Fortín de San Jerónimo del Boquerón (7.3 km), and Caparra Ruins Museum and Historical Park (6.2 km).
Is Dreams Hotel Puerto Rico accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.