We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Plaza De Armas Old San Juan

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Plaza De Armas Old San Juan
Hotel Plaza De Armas Old San Juan
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

934 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Hotel Plaza De Armas Old San Juan
See the most recent reviews
Showing 827: English reviews
Philipsburg, St. Maarten-St. Martin
Reviewed 1 January 2017

I can't comprehend how such a a poverty can be classified as an hotel. It's not even at level of a hostel. Dirty hallways , disgusting , the streets sidewalks are cleaner. Old airco units which makes noise like a generator . You ask for ice and the hotel's staff give you the look as he need to get it...

Thank Alon C
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for reviewing your stay with us. I am greatly sorry you were disappointed, as it is our goal that every guests feels welcome and pleased. However, the hallways you mention (like the one in the picture) to be dirty are actually not dirty just old and unpolished (maintenance sweep it daily), we are currently treating them so they...

Miami Beach, Florida
Reviewed 11 December 2016

If you want to explore the Old San Juan and need a simple acomondation in a center location that's your choice. Stayed in a single room and just sleep there really, but I had a clean room and fresh towels every day and bed was pretty comfortable. The elevator is quite claustrophobic and slow so use the stairs for free...

1Thank MargaritaTheGypsy
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

thank you for reviewing your stay with us and even better that you were not put off by the alternative to our historical elevator :)

Reviewed 9 December 2016 via mobile

Well we stayed here for one night. The place is so hot there is no central air in the lobby. The humidity is crazy enough in Puerto Rico. The beds were super hard and this place is just out dated. I am not a fan and will not be going back. It's very old and needs plenty of work.

2Thank Santacruztrainer
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for your review, we are constantly updating our facilities to better our guests experience, none the less I must mention we in fact have central a/c in our lobby. Sorry to hear you will not be coming back to our property.

Libertyville, Illinois
Reviewed 26 November 2016

I had communicated in advance with staff to confirm I was arriving late, they were great to talk to on the phone. When I arrived I was welcomed and checked in quickly, but t went down hill from there. Room was old and need of renovation. Used the toilet then found there was no soap in the bathroom. had to...

2Thank CX239238
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

We are greatly sorry about the housekeeping situations during your stay. Room ameneties are detailed in all sites. As for the mosquito situation we take this issue very seriously, we have no comments towards this on record thank you for bringing this to our attention we value our guests opinion.

Reviewed 23 November 2016 via mobile

I can't really say much about it since we had checked in at midnight and checked out around 8am. We were so tired that we went directly to bed. What I do remember was that the bathroom was very pretty and that it had a small elevator (only me and my husband and our small carry ons fitted). The hotel...

Thank Jessica D
New York City, New York
Reviewed 13 November 2016 via mobile

Worst hotel I've ever stood at. Ants on the floor, furniture was dusty, top of refrigerator was rusty, hot water took long to come on, no phone in my room, elevator extremely slow. Not worth my $118! 👎

3Thank Travelmercy
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

I am very sorry for your experience, did you point out your dissatisfaction with your room to the hotel staff?

Aguas Buenas, Puerto Rico
Reviewed 13 November 2016 via mobile

The Hotel have nearby Restaurants, Supermarket, Fast Foods, Pharmacy and attractions. The must is Casa Cortes with your ChocoBar. I recommend this Hotel because the staff are very nice and his Manager is gentle with us and the price is super economic.

Thank Marantua
Tatiana A, Public Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

Thank you for reviewing your stay with us. consider us on your next stay in the island. Hotel Plaza de Armas surely has the best staff, service and location :)

Viera, Florida
Reviewed 8 November 2016

The staff here are great! The location is also great for staying in Old San Juan. Our room was too far away from the modem to receive wifi. Our TV did not work, but it was a satellite dish so what do you expect? They definitely need an upgrade of their facility, but for staying a night or two in...

Thank Janie M
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

thank you for reviewing our property, wifi is only guaranteed in common areas of the hotel and all tvs work, if you would have pointed it out to any of our front desk employees we would have been glad to help you with it. Thank you once again for your review.

Reviewed 7 November 2016

We've stayed in Old San Juan before but in another hotel. This time we opted for Plaza De Armas and almost immediately regretted it. I will say the staff were quite nice and helpful but that doesn't make up for a hotel in serious need of an overhaul. You almost feel like you're pulling up to one of the many...

2Thank No_to_barkers
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

We are sorry about your experience. As for the air quality in the room you would have pointed it out to out staff and at least had given us the opportunity to correct it. Surely it was that room in particular because we rarely get allergy complaints. But thank you once again for reviewing out property

Victoria, BC
Reviewed 6 November 2016

Stayed one night (04-Nov-16); had read the reviews; didn't "over-expect". Front desk people very nice; and accommodating. So, when something doesn't work; gently but firmly request that it be "made right". Biggest tip: request a room with thermostat-controlled A/C. It's a hassle to either boil or freeze. Next tip: make sure you test that the hot water works before accepting...

2Thank Robert P
Tatiana A, Guest Relations Manager at Hotel Plaza De Armas Old San Juan, responded to this review

thank you for reviewing your stay at our property. We are happy you were satisfied with your stay with us and hope you will stay with us on you next visit to the island :)... we will keep your requests duly noted.

487 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (212)
Hotel & Grounds (73)
View from Room (26)
Bathroom (11)
Room/Suite (40)
Dining (2)
Other (60)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (257)
NQ1 Room (38)
NT1 Room (40)
SNK1 Room (52)
SNK2 Room (46)
The Hotel (81)

Management photos: Courtesy of the property manager

All Management Photos (18)
Room/Suite (6)
Hotel & Grounds (5)
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Juan hotels
0.3 km away
Hotel Milano
Hotel Milano
#34 of 46 in San Juan
899 reviews
0.3 km away
La Terraza de San Juan
La Terraza de San Juan
#4 of 46 in San Juan
733 reviews
0.4 km away
Da House Hotel
Da House Hotel
#27 of 46 in San Juan
566 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
S.J. Suites
S.J. Suites
#41 of 46 in San Juan
252 reviews
0.1 km away
Decanter Hotel
Decanter Hotel
#8 of 46 in San Juan
144 reviews
0.5 km away
Sheraton Old San Juan Hotel
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Welcome to Hotel Plaza De Armas, located in the colonial district of San Juan, Puerto Rico. Hotel Plaza De Armas is for travelers looking to be in the center of Old San Juan. Hotel Plaza de Armas is a delightfully captivating colonial style hotel in the heart of picturesque Old San Juan, a city as rich in history as it is in culture. The colonial building features its unique and renowned antique elevator true to its history. In every direction you can find world-class shopping, dining and entertainment. Our completely unique location highlights spectacular views of the Plaza De Armas and puts you mere cobblestones away from 16th century Spanish fortresses, fascinating museums and art galleries. The modest standard rooms are windowless, excellent for a good night sleep. Suites overlook the city hall and Plaza de Armas. Hotel Plaza De Armas also offers high-speed Internet access in all common areas of the property. Even though everything is at walking distance, we have a trolley stop right outside our door and a taxi line across from the hotel .We look forward to your stay at Hotel Plaza De Armas! ... more   less 

Additional Information about Hotel Plaza De Armas Old San Juan

Address: 202 Calle San Jose | Old San Juan, San Juan 00925-3510, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $127 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Plaza De Armas Old San Juan 2*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com and Travelocity so you can book your Hotel Plaza De Armas Old San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson Plaza De Armas
Howard Johnson San Juan
Howard Johnson Old San Juan
San Juan Howard Johnson
Hotel Style:
#4 Best Value Hotel in San Juan
#13 Romantic Hotel in San Juan
#14 Family Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza De Armas Old San Juan staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Hotel Plaza De Armas Old San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the back are quieter.”
 of 5 bubbles cesar362, 9 Feb 2017 | Read review
“Get the rooms on the 4th floor if you can. Those had balcony with view.”
 of 5 bubbles TaylorG594, 14 Jan 2017 | Read review
“Windowless room are better value. The plaza view rooms have more cons than pros.”
  • Plaza view room
  • Plaza view room looking to balcony
  • Bathroom
  • View to plaza from room balcony
 of 5 bubbles roaming_kiwi58, 13 Jan 2017 | Read review
“Go with ground floor so you do not have to use the elevator.”
 of 5 bubbles CX239238, 26 Nov 2016 | Read review
“Ask for a first floor room, if available, so you don't need to take the elevator and you will get wifi!”
 of 5 bubbles janiem871, 8 Nov 2016 | Read review
5 of 5