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San Juan Airport Hotel

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1 room 2 adults 0 children
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San Juan Airport Hotel
San Juan Airport Hotel
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929 Reviews from our TripAdvisor Community

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Showing 865: English reviews
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Salt Lake City, Utah
Reviewed yesterday NEW

Everything went well but the front desk agent was sassy and could use a little more training. The restaurant food was good and the girls were wonderful and very professional.The security guard Mr. Alex was more than helpful with my requests. I would recommend adding mini fridge to the rooms since i had food that needed to be kept cold....

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Helpful?
Thank CassieWilliams
Isle of Wight, Virginia
Reviewed 2 days ago NEW

I decided to stay at the San Juan Airport Hotel because it was convenient for a 1am arrival at the attached airport. However, I was wrong about the convenience. It took us until 2am to find the hotel from the JetBlue terminal - and I printed out a map to take along. My Fitbit registered 2,000 footsteps...and we asked three...

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Thank Viki613
Reviewed 2 days ago NEW

prison like rooms, awful service, broken Jacuzzi, TV is probably 100 years old. the only restaurant on the property had 2 servers, who were running around like maniacs. I felt bad for them. we only stayed there because JetBlue cancelled our flights

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Thank anu m
New Iberia, Louisiana
Reviewed 2 days ago NEW

Had to spend the night when we discovered we could not make our connection because the travel agent had not allowed sufficient time for the connection between different airlines. The hotel is within easy walking distance of the airport which makes it appealing - and accounts for its price. There is really nothing else to recommend it. I can't say...

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1Thank gregdLA
Netherlands Antilles
Reviewed 4 days ago NEW

Booked 1 night stay on my way to a cruise, checking in went pretty smooth, room was cleaned and the bed was very comfortable. Area outside of the hotel inside of the terminal was very deserted so we walked a bit to see where we could manage to get something quick to eat. We decided to go back to the...

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1Thank Statiagirl
Reviewed 4 days ago NEWvia mobile

We booked this hotel last minute because we were trying to get on an earlier flight. The price was cheaper than I thought it would be, and the room was clean. This is a convenience when you are taking an early morning flight. I would definitely stay here again!

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1Thank Ashley H
Florida
Reviewed 4 days ago NEW

Rooms are shabby. Virtually no windows (but who wants to look out). Hotel is old and has a horrid restaurant. Under-staffed. No one to carry your bags to your room. Very hard to find. Stay anywhere else.

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1Thank JudeSh49
Long Beach, California
Reviewed 4 days ago NEW

Room is clean but very small. There is a coffee maker, refrigerator, and microwave. Internet is very slow. Breakfast came with the room and is very good. Bathroom is very small but clean. Air conditioning works good but is noisy due to high pressure of air moving through air vent. Do not hear much noise from airplanes. Most noise comes...

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Helpful?
Thank travelerQ1300IQ
Erie, Pennsylvania
Reviewed 4 days ago NEWvia mobile

If you need an overnight and don't want to deal with staying off-site and arranging for transportation to and from the airport and you aren't in need of pampering then this place will work just fine. Free wifi and breakfast included ( there is a limit of 1 omelette per guest). Receptionist needed to learn a little about being a...

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Helpful?
Thank Arthur M
Reviewed 5 days ago NEW

The staff seemed to know little about what they were doing. A simple check in took 15 minutes even though I had done everything online upon my visit. Their credit card system was not working so I had to use their atm (which takes a fee) in order to pay for my room in cash - even though my card...

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Helpful?
Thank Brandon W

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our award winning San Juan Airport Hotel is the only HOTEL located at the airport, just steps from the Airlines counter. We have received the Best of the Best Award and Best of the Best 2 Star Hotel in Puerto Rico by the Puerto Rico Tourism Company. We have amazing rooms and complimentary amenities including FREE HOT buffet breakfast, FREE High-Speed Internet (Wi-Fi) wireless connection at download speeds more than 40mbs, FREE Business Center, a fitness center with everything you might need like ellipticals, treadmills, free weights, and more, and a on-site Restaurant & Bar. We have exceeded the standards and amenities in our commitment to your comfort. ... more   less 

Additional Information about San Juan Airport Hotel

Address: Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $167 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Juan Airport Hotel 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western San Juan
San Juan Best Western
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Questions & Answers

Here's what travellers have asked, with answers from San Juan Airport Hotel staff and other travellers.
31 questions
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Questions? Get answers from San Juan Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better.”
CassieWilliams, 26 Apr 2017 | Read review
“Bring earplugs and see if they have a room away from the loudspeaker system”
Viki613, 25 Apr 2017 | Read review
“Do not stay on 2nd floor. There is less noise and better view on higher floors.”
travelerQ1300IQ, 23 Apr 2017 | Read review
“No room is protected from the plane noise.”
chemsalesman, 29 Mar 2017 | Read review
“Just take ear plugs and hope for the best!”
RosieWinchester, 17 Mar 2017 | Read review
5 of 5