We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Cervantes

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Cervantes
Cervantes
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

503 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 458: English reviews
Start your review of Cervantes
 Click to rate
New Hampshire
Reviewed 1 week ago

Once again, another excellent stay at this facility. I had booked about a year ago, Jr. Suite instead of a standard room. When we arrived, we were told that we were being upgraded to a regular suite, Room 2 on the 5th floor. The staff has ALWAYS been outstanding, this was our third year in a row staying here, and...

 Report
Helpful?
Thank Jim B
Southampton, United Kingdom
Reviewed 2 weeks ago

A very clean and centrally situated hotel. Friendly and helpful staff. Reasonable breakfast but service is rather slow as it is partly waitress served rather than a self service buffet. Lots of choices nearby to eat out in the evening and within walking distance of all Old San Juan sites. Close to the ferry for the bacardi factory. We did...

 Report
Helpful?
Thank ShazB1963
Chesapeake, Virginia
Reviewed 2 weeks ago

We stayed here for one night before leaving on a cruise. The location was perfection for getting around Old San Juan and just a couple of blocks to the cruise terminal. The room was comfortable and the bed made for a nice sleep. The noise factor is very real though and I chuckle at the memory. My roommate slept thru...

 Report
Helpful?
Thank Murphy B
Reviewed 2 weeks ago via mobile

Stayed here one night after a cruise. Clean older building. Close to cruise terminal, you can walk. Great location. Comfortable bed. Huge restroom and shower. Pull out couch bed. Reasonable cost. People complained about it being loud but my room on the 5th floor, room 2 was quiet.

 Report
Helpful?
Thank Jenn R
Qualicum Beach, Canada
Reviewed 2 weeks ago

I spoke to someone at this hotel to make sure we could to arrive in the early morning and sleep a few hours before boarding our cruise ship. I was told it would be no problem and that the night watchman would be there to let us in and show us to our room. That is what happened. As we...

 Report
Helpful?
Thank inbowles60
Illinois
Reviewed 2 weeks ago via mobile

First let me say the staff was very nice and helpful. I was very excited about our extra day stay in San Juan after a cruise and the reviews on this hotel were very good. Sadly, I was very disappointed by the room. I paid extra to have a junior suite. I was excited about staying in Old San Juan...

 Report
Helpful?
Thank kriegers102
Key West, Florida
Reviewed 3 weeks ago

Quaint quiet hotel in Old San Juan. Wonderful staff from the front desk to maintenance. We were able to walk pretty much anywhere in Old San Juan but if we felt like taking a trolley, the white and green "free" ones stopped almost outside the front door. Staff were more than happy to recommend places to see and booked all...

 Report
Helpful?
Thank browncondo2102
Reviewed 3 weeks ago

Good lokation, staff with excellent service. The free trolley going around stops right outside the hotel and is a good start on your vacation to give you a hint where everything is situated in beautyful Old San Juan. The staff really did everything to give you a good stay at Cervantes.

 Report
Helpful?
Thank Gittis J
Buffalo, New York
Reviewed 4 weeks ago

We stayed here prior to a cruise leaving San Juan. HUGE pros were: the location-very walkable to many places/areas of local interest, price/value, exceptionally friendly staff, close to Starbucks and other great local restaurants for early morning risers. The room was clean, but a bit dated. Our room did have a slight musty smell that was better when the balcony...

 Report
Helpful?
1Thank Jill H
Toronto, Canada
Reviewed 22 February 2017

Booked the hotel and was pleasantly surprised. The staff were very friendly and helpful. They helped us book trips and activities, which one might argue is their job, but they did so willingly and always with a smile. we had some dietary needs which they helped us meet without a grumble .

 Report
Helpful?
Thank 155019Nikki
CervantesprGM, General Manager at Cervantes, responded to this review

Dear 155019Nikki, We appreciate that you took the time to write this review. We're extremely happy that you enjoyed staying with us. Like you mentioned, our location is ideal for those looking to explore our city on foot or on the complimentary trolley. We also appreciate the kind words about our staff , we enjoyed having you as our guests...

410 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (210)
Viewed
Hotel & Grounds (25)
Viewed
View from Room (23)
Viewed
Dining (16)
Viewed
Bathroom (27)
Viewed
Room/Suite (57)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (60)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (193)
Viewed
Junior Suite (31)
Viewed
One Bedroom Suite (41)
Viewed
Presidential Suite (51)
Viewed
Dining (19)
Viewed
Standard Room (25)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Hotel & Grounds (2)
Viewed
Dining (1)
Viewed
Room/Suite (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Juan hotels
0.1 km away
Hotel Milano
Hotel Milano
#34 of 46 in San Juan
914 reviews
0.5 km away
Decanter Hotel
Decanter Hotel
#6 of 46 in San Juan
157 reviews
0.3 km away
La Terraza de San Juan
La Terraza de San Juan
#12 of 46 in San Juan
744 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
CasaBlanca Hotel
CasaBlanca Hotel
#9 of 46 in San Juan
891 reviews
0.1 km away
Sheraton Old San Juan Hotel
0.2 km away
S.J. Suites
S.J. Suites
#42 of 46 in San Juan
257 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Internet
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Concierge
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 

Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $187 - $897 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cervantes 3*
Number of rooms: 12
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotels.com and Priceline so you can book your Cervantes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan
Hotel Style:
#9 Romantic Hotel in San Juan
#10 Family Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cervantes staff and other travellers.
31 questions
Ask a question

See all questions (31)

Questions? Get answers from Cervantes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are only a few rooms on each floor so they are all close to the elevator and not a noisy hotel at all.”
 of 5 bubbles browncondo2102, 7 Mar 2017 | Read review
“Wi-fi only works in the lobby, not in the rooms.”
 of 5 bubbles gittisj, 5 Mar 2017 | Read review
“There is no phone or internet service in the rooms. Price includes breakfast.”
 of 5 bubbles 155019Nikki, 22 Feb 2017 | Read review
“Close to the Cruise ship port and you can walk it without any problems.”
 of 5 bubbles LOVE2TRAVEL2LAKES, 20 Feb 2017 | Read review
“Very convenient for evening dining.”
 of 5 bubbles BDrouhard, 6 Feb 2017 | Read review
5 of 5