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Cervantes

Booking.comUS$78*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Cervantes
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512 Reviews from our TripAdvisor Community

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Showing 467: English reviews
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Pittsburgh
Reviewed 2 days ago NEWvia mobile

We were so fortunate to find your hotel online. What a neat peace ! The room we got was the exact room pictured, with the balcony to the street. I want to thank the staff too. The front desk staff doubled as concierges, giving us maps, tips on Old San Juan and dealt with a fouled up airline ticket to...

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Thank Rockybstone
London, United Kingdom
Reviewed 1 week ago

The hotel is in a very good location, lots of restaurants & bars and very close to shops. the area can be nosey at night particularly weekends. The staff were very friendly and helpful however, the breakfast needs to be addressed as a cup of coffee and a slice of toast is not continental on my last day they did...

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Thank CEC1101
Canon City, Colorado
Reviewed 3 weeks ago

I cannot say enough good things about this boutique hotel that is right in the heart of old San Juan. It is close to many restaurants, many right on the same block. Upon arrival we were told we had been upgraded to the Presidential Suite on the top floor. It was absolutely gorgeous and so spacious, with a huge balcony....

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1Thank Louise19761979
Brisbane, Australia
Reviewed 3 weeks ago

Excellent option in old San Juan. Chose a queen room which was on 5th floor at rear, stayed two nights prior to cruise. Well appointed room, small fridge, nice ensuite and very comfy bed. The breakfast was good, you can order eggs to be cooked to your preference, and coffee was made on demand (nice espresso) rather than usual bland...

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1Thank chapja
CervantesprGM, Manager at Cervantes, responded to this review

Thanks for such an excellent review, We are proud that people like you recognize the greatest effort, which is to give an excellent service to our guests, we hope as he said before that we will be your choice in a next visit and many more, have a beautiful day and hope to see you soon At our Hotel El...

Isle of Wight, Virginia
Reviewed 4 weeks ago

We will definitely return to this hotel - they were extremely nice, friendly and helpful. We arrived at 11am and they held our luggage until our room was ready, gave us a map and water, and gave us ideas on the wonderful places to visit. The girl at the front desk showed us where the tram stop was located and...

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Helpful?
Thank Viki613
Irving, Texas
Reviewed 4 weeks ago via mobile

Rooms were nice and clean, walking distance from all restaurants and shopping areas. Staff was welcoming and always available. Girls at front desk gave us a map and circled all the go to places...very helpful! I highly recommend 👍

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Thank Enerida5
Springfield, MA
Reviewed 4 weeks ago

We booked the Cervantes for a one night stay prior to departing on a cruise as this hotel is located right in the Old San Juan district and two blocks from the pier. (However, my mistake was that this pier is where CARNIVAL cruises depart from). If you are taking a Royal Caribbean cruise, those ships depart from the Candado...

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2Thank Travelismygame
London, United Kingdom
Reviewed 4 weeks ago

We booked this room as we were really impressed with the Location and the description of the fantastic rooms. The staff was really friendly and helpful. Location was absolutely superb, especially if you travelling to a cruise, with the main cruise terminal only 3-4 minutes walking distance, and the whole Old San Juan only few minutes away. The room was...

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Thank Enrico M
Reviewed 5 weeks ago via mobile

We booked this hotel almost a year ago. They just canceled 2 days before arrival after having prepaid 11 months ago. Very bad business practice. You would think they would have known before now. I had to transfer to another accommodation at twice the price I originally booked. Beware of this hotel. You too could be transferred to another hotel...

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Thank Hd C
New Hampshire
Reviewed 20 March 2017

Once again, another excellent stay at this facility. I had booked about a year ago, Jr. Suite instead of a standard room. When we arrived, we were told that we were being upgraded to a regular suite, Room 2 on the 5th floor. The staff has ALWAYS been outstanding, this was our third year in a row staying here, and...

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1Thank Jim B

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Free Internet
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Concierge
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more   less 

Additional Information about Cervantes

Address: Recinto Sur #329 | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $177 - $726 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cervantes 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Cervantes Hotel San Juan
Cervantes San Juan
Hotel Style:
#9 Romantic Hotel in San Juan
#10 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Cervantes staff and other travellers.
31 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would try out the suites.”
CEC1101, 20 May 2017 | Read review
“Presidential Suite is very quiet.”
Louise19761979, 3 May 2017 | Read review
“I think all of the rooms are loud - bring earplugs and keep the television on”
Viki613, 25 Apr 2017 | Read review
“make sure they give you a proper suite if you have booked one”
747enricom, 23 Apr 2017 | Read review
“There are only a few rooms on each floor so they are all close to the elevator and not a noisy hotel at all.”
browncondo2102, 7 Mar 2017 | Read review
5 of 5
Booking.com
US$78* /night
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Prices are for 1 room, 2 adults
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