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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
La Concha Renaissance San Juan Resort
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7,182 Reviews from our TripAdvisor Community

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Showing 6,910: English reviews
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Liverpool, United Kingdom
Reviewed yesterday NEW

Two worst nights of our holidays. Our room's view was really nice "a construction site" and I thought that big hotel chains had to disclose this information to customers. Everyone says here that the rooms are new but our room wasn't new. The combination of the construction site together with the overpriced resort fee and off and on wifi just...

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Thank HELENNAA79
Reviewed yesterday NEW

We stayed in a suite for five days and nights. It was a perfect set up for a family of four. Our boys slept in the front room on a the pull out couch and a twin bed the hotel brought in. We had a great kitchenette set up with a full size freezer and frig (perfect for leftovers), microwave...

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1Thank Angie P
Miami Beach, Florida
Reviewed 2 days ago NEW

La Concha is not the kind of hotel that I was looking for. When I first arrived, to the freezing cold lobby, there were 5 front desk/reception people working, and no one in line except me, but they wouldn't call me forward to check-in. I stood there feeling upset for about 10 minutes, while they talked to each other, laughed...

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2Thank Alana89C
Reviewed 2 days ago NEW

Ocean view suite on the top floor was amazing -- overlooking the entire resort and the Atlantic ocean. Great access to numerous restaurants and bars, as well as the airport. Hotel restaurants were reasonably priced and very good. Less than an hour away from El Yunque, the only tropical rainforest in the US. Great take. Hotel staff -- especially Danny...

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2Thank Mary G
Sewell, New Jersey
Reviewed 2 days ago NEW

The La Concha Renaissance Resort is magnificent. It's 5 pools and spacious oceanfront comfort is everywhere. The staff is knowledgeable, courteous and eager to assist. The restaurants are all fabulous and affordable. Our waiters at Delicias, Diego Diaz and Carlos Gomez were terrific. They answered all of our questions regarding local cuisine and suggested options for dinner. It was perfect....

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1Thank Jim D
Cleveland, OH
Reviewed 3 days ago NEW

La Concha is a well-located resort, offering a variety of dining options and a stunning ocean view in the popular Condado area of San Juan. My friend and I stayed there for 4 days/nts for a girls' weekend and here were our impressions: Check-in was slow but friendly. Hotel doesn't offer a map of the resort so we spent some...

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4Thank ClevelandTraveler22
Marion, United States
Reviewed 3 days ago NEW

My family and I stayed at La Concha Hotel last Summer and this is one of the best hotels we stayed in the San Juan area. Hotel is beautiful and the beach is great although those days the waves were strong. Rooms size were OK for our needs. Price was also on par with other high end hotels in the...

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Thank Mauricio O
Reviewed 3 days ago NEWvia mobile

My wife and I spent our honeymoon week at La Concha and we had an average experience. We spent the entire day traveling and only had one hour of sleep by the time we arrived. We checked into the resort around 3PM and waited a total of THREE hours for our room to be ready. During those three hours I...

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2Thank Tanner D
Collegeville, Pennsylvania, United States
Reviewed 3 days ago NEW

This resort has amazing view, beautiful clean beaches and pools, excellent dining and bars, rooms with great beach view in the ocean tower, and the housekeeping staff and valets are the best. For the price they lack a reasonable check in process and room availability as promised. We arrived on a buys Saturday, I waited a significant amount of time...

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1Thank DWS13433
Reviewed 4 days ago NEW

I stayed at La Concha from March 17- March 20. The only positive thing about staying at La Concha was Martin. We met Martin at the pool area near the restaurant. He made my birthday stay at La Concha memorable. He remembered my friend and I. Took amazing care of us. I felt a great deal of comfort knowing he...

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3Thank Jessica C
Eduardo R, Director of Guest Services at La Concha Renaissance San Juan Resort, responded to this review

Dear Jessica C, Thank you for your comments in regards to your stay at La Concha Resort. Also Thank you for your comments in regards to Martin. He is truly a Gem in our Food and Beverage Restaurants and we are glad he made you feel at home. In regards to the room situation Unfortunately the Hotel had an Oversold...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $312 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Luxury Hotel in San Juan
#3 Romantic Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
293 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front is the way to go, but all rooms are really nice and very spacious and clean”
 of 5 bubbles JimD100, 23 Mar 2017 | Read review
“Suite tower city view room 5th floor could hear street noise, mostly voices and music”
 of 5 bubbles ClevelandTraveler22, 22 Mar 2017 | Read review
“Rooms with a Ocean View are great but no real balcony. Cabana level is just as nice with a patio.”
 of 5 bubbles DWS13433, 22 Mar 2017 | Read review
“Had a room overlooking pool and grounds. It had large balcony with table and chairs unlike ocean view rooms.”
 of 5 bubbles LindaK692, 18 Mar 2017 | Read review
“If you care to avoid fraudulent charges on your cc, do not stay here.”
 of 5 bubbles qtran22003, 17 Mar 2017 | Read review
5 of 5