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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
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7,254 Reviews from our TripAdvisor Community

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There are newer reviews for La Concha Renaissance San Juan Resort
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Showing 6,978: English reviews
Reviewed 16 March 2015 via mobile

La Concha is THE place to have your wedding and in our case a destination wedding. It was absolutely beautiful all the way around. Aside from the amazing hotel grounds, the staff was absolutely the best. From the banquet manager to the bartender, everyone was super professional and pleasant. We couldn't have asked for a more beautiful wedding. Although the...

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Helpful?
Thank Kacruz
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Kacruz, You can’t imagine how flattered we feel that you chose La Concha to celebrate such an important date in your life. We appreciate you making us part of that special day. I have conveyed your great feedback to our team members, especially Jessica, who works relentlessly every day to ensure all couples have the wedding of their dreams...

Reviewed 16 March 2015

Great hotel. Rooms spacious, nice, had a great view. Not terribly luxurious but very nice and in ideal location. The food was very good aside from the buffet, which left a bit to be desired. Order off the menu for breakfast as our experience was great that way instead of the buffet. The beach is solid for PR, but the...

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1Thank Soccerbeds
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Greetings Soccerbeds, We would like to thank you for writing such wonderful remarks about your experience at La Concha Resort and for choosing us as your destination. Your feedback is integral to our ability to continue to improve the level of our service. Be assured that I will take note of your comments regarding the buffet, as we are constantly...

Reviewed 16 March 2015 via mobile

Stayed in one bedroom suite that was ocean view. Accommodations are fantastic as well as the great people working in this hotel. Could not have had a better experience. Was supposed to move to different room due to rate change but front desk solved the problem. Will come back again.

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Thank klranch
East Lansing, Michigan
Reviewed 16 March 2015

We had lunch on the patio and couldn't have been more impressed. Hector, our waiter, may possibly be the friendliest person on the island. He gave us the low down on San Juan as he brought on delicious food and beverage (I recommend the play hard, bourbon fans). The Casino and lobby bar was pretty lively on Thursday (80's and...

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Thank Cameron A
Dallas, Texas
Reviewed 15 March 2015

We highly recommend this hotel resort. Beautiful rooms, beach, pools and great food, service and bars. We especially enjoyed the daily breakfast buffet on the second floor. Be sure to pack biz casual clothing if want to dine at LaPerla. Kudos to all the valet team as they were very helpful! Especially Jonathan Gomez!

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Thank Elisabeth H
Reviewed 15 March 2015 via mobile

Cleanliness I gave a 4 because of precisely one thing. When you first turn on the tap, the watet was slightly brown from sitting in in the pipe for a while, but is an easy fix. Location was nice because it wasn't near any crazzzy busy roads, I gave it a four though because from some hotel balconies, you can...

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1Thank Sharkfin18
Minneapolis, Minnesota
Reviewed 15 March 2015

I spent so much time reading reviews trying to figure out where to stay for our family vacation March 8-13. We chose La Concha because of the pools and the style room (we were traveling with our 15 year old son who wanted a separate area from us). The room was nice, but be careful, that pull out bed is...

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Thank Amy F
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Greetings Amy F, We would like to thank you for providing such valuable feedback about your experience. We want to apologize for the mishaps you encountered during your stay, since they are not a reflection of the hard work that we put every day in our hotel. Each day our team members go above and beyond to provide each guest...

York, Maine
Reviewed 14 March 2015 via mobile

La Concha was a perfect choice for a couple of nights prior to leaving on a cruise out of San Juan. Multiple pools, a casino, a range of on site dinning choices and nice, clean rooms. While it is right on a beach, the sea was pretty rough during our visit. There weren't many in the water. The adult only...

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Thank chartyork
Hornell, New York
Reviewed 14 March 2015

This has to be one of the best resorts I've ever stayed at. La Concha has everything you need, from plentiful towels in the pool areas to plenty of lounge chairs in the pool and beach areas. Everything looks pristine, from the lobby to the beach. The resort feels quite secure, and there are always resort staff lingering should you...

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Thank apple1293
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear apple1293, It is because of guests like you that we go the extra mile every day and we thank you for taking the time to share your experience. We take great pride in not only meeting, but exceeding your expectations. As we strive every day to deliver a flawless guest experience, reading this review shows us that our dedicated...

Saugus, Massachusetts
Reviewed 14 March 2015

First time at LaConcha and far exceeded my expectations. The rooms are modern and comfortable with breathtaking ocean views, the beach is gorgeous and the staff is super accommodating and friendly. Special recognition to Veronica Reyes in the lobby bar who took care of us throughout our stay with excellent service, good local recommendations and exceptional personality. Can't wait to...

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Helpful?
Thank Joe G
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Greetings Joe G, We would like to thank you for staying with us and for writing such a wonderful review about your stay in La Concha Resort. I have conveyed your great remarks to Veronica. We take great pride of the level of service and friendliness our team members show our guests every day to ensure that their every need...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: $305 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Luxury Hotel in San Juan
#3 Romantic Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
304 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view suite is IDEAL for families; especially if you have any little nappers in tow.”
aThing4PalmTrees, 23 Apr 2017 | Read review
“Rooms that have ocean room, you ccan still hear the ocean even with the windows closed, very nice calming sound.”
patriciacU8723NR, 23 Apr 2017 | Read review
“Ask to see room first”
PuertoRico2013, 23 Apr 2017 | Read review
“Any room facing the ocean”
JZ55, 21 Apr 2017 | Read review
“get a beach view!”
838micheh, 17 Apr 2017 | Read review
5 of 5