Decanter Hotel

Decanter Hotel

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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. C$633 /night, 2/22 - 2/23
C$652
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C$500
per night
C$348
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About

#5 of 61 hotels in San Juan
4.9 of 5 bubbles
Location
4.6 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Nestled in the heart of Old San Juan stands a lovingly restored 19th century colonial-style building, the elegant and charming Decanter Hotel. A four-story landmark built around 1880, the Decanter offers 20 hotel guest rooms and suites with exquisite décor. Experience the best of this magical city from our hotel, located just steps from the Cathedral of San Juan Bautista and many other cultural attractions, savory restaurants and vibrant nightlife.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Rooftop terrace
Baggage storage
24-hour front desk
Private check-in / check-out
Restaurant
Breakfast available
Concierge
Non-smoking hotel
Outdoor furniture
Sun terrace
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Telephone
Refrigerator
Flatscreen TV
Complimentary toiletries
VIP room facilities
Bottled water
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Value
Mid-range
Languages Spoken
English, Spanish

Location

106 C. San José, San Juan 00901 Puerto Rico
4.5
4.5 of 5 bubbles859 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Decanter Hotel is celebrated for its prime location in Old San Juan, with guests often admiring its proximity to historical sites despite occasional weekend noise. While the hotel's rooms garner compliments for their cleanliness and spaciousness, some guests feel updates are necessary, particularly with amenities. The rooftop bar and balcony are highlights, though service consistency has been a concern. Travelers are enchanted by the blend of old-world and modern charm the hotel exudes, yet opinions on value and service are mixed, with some noting room for improvement.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
SherryandLarry wrote a review Jan 2025
Hopewell, Ohio
4.0 of 5 bubbles
The location was in a safe area within walking distance to many historical sites. It is right in the middle of the night life which does make sleeping challenging. You may need to ask for cleaning services or fresh linens because this is not completed automatically for those staying multiple nights. The staff are friendly. Know what is in the area before you go. There are no maps provided by the hotel of what is near you. You may want to ask if the restaurant will be open for easy access to breakfast, it was surprisingly closed while we were there so we did need to hunt down meal options. The coffee machine in the lobby is better than what is in the room. The room machine does take pods if you want to bring your own, I was not aware of this and wasn’t prepared. The bed was comfortable, the room was comfortable (king room with French balcony). The shower water pressure was more like drips of water and the pebbled floors were a little hard on the feet. Overall we enjoyed our stay but would most likely try a new place next time. The price seemed a bit high. I should also note that most bathroom fixtures like towel racks etc. we’re falling off the wall or not installed properly. We didn’t expect those types of issues at the price we paid. We stayed two nights in advance of our cruise.
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Review collected in partnership with this hotel
Date of stay: January 2025
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
louise71594 wrote a review Jun 2024
Philadelphia, Pennsylvania
+1
Hotel's Favourite
5.0 of 5 bubbles
Location location location! Right in the heart of old San Juan. Love this hotel. Very friendly staff and the young lady who I had a nice chat with at the front desk was very knowledgeable about old San Juan and the surrounding area. She gave us some great recommendations.

The four of us (2 couples) had two balcony suites that connected to each other and they were very spacious clean and nice King size beds. We did not know initially we had adjoining suites but we loved it. This would also be great for 2 families.

Be mindful you are in the middle of all the action so if you are a light sleeper you may have a long night Lol. But once the bars closed it was very peaceful.

Bathrooms were spacious with large showers.

This hotel also has a great roof top deck and and bar and they serve food. Drinks were very good.

We would definitely stay here again and highly recommend it.
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Date of stay: May 2024Trip type: Travelled as a couple
Room Tip: Bring walking shoes and comfortable clothing, because you will need it. Truly a walkable town...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Prisofazban wrote a review Nov 2023
Lexington, Kentucky
4.0 of 5 bubbles
Often in real estate, it is said the 3 most important factors are (1) location, (2) location, and (3) location. Those factors are what makes the Decanter Hotel special. It's location in the old section of San Juan make it very easy to walk to many of the main attractions of this part of the city. Many good restaurants are within a few blocks walk (since the Decanter doesn't have a restaurant of its own.) Our interior room was small (as expected) and the bed could have been better, but the HVAC system worked well and the walk-in shower was especially nice. The Wi-Fi requires signing in through a browers and likes to time out fairly often which can be a big annoying. Being an older building, noise from people partying in center courtyard or the roof-top bar does tend to filter into the room so it's a little distracting. Again, we choose this hotel for its convenience to getting to places in Old Town San Juan. That's where this place shines.
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Review collected in partnership with this hotel
Date of stay: November 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamparkd24 wrote a review Feb 9
Jersey Shore, New Jersey
3.0 of 5 bubbles
The hotel is wonderfully located in old town SJ with friendly and helpful staff. Unfortunately many small things are not attended to - only hazelnut coffee was available and the main coffee machine in the lobby was broken during our 5-day stay. Coffee could be purchased down the road, but there was always a line. Also, no hand soap available for the sink. We were told to use shower gel, which came in a little tiny container.
Noise from partying at night was very loud every night, including lots of partyers screaming, and loud music. But early morning is calm and quite nice.
Despite having reserved a "balcony" room we were assigned an interior room and the receptionist told me that's what I had booked until I showed them our printed reservation that we had booked a balcony room. However, balcony rooms were booked and occupied - we arrived late at night. The supervisor, the next morning, insisted that our interior room was a balcony room! When I asked her to show me the "balcony," on the interior ground floor of the hotel, she showed me double doors that opened into the common sitting area. If you reserve, make sure you choose the type of room and confirm with them in writing the floor that you will be on.
Also poor maintenance - see photo of trashbin; towel rack came apart when we pulled the towel; water came in during night rain and wet our stuff. Kitchen had no utensils, not even a teaspoon! only 3 wine glasses and a decanter, along with good size microwave and fridge.
ROOFTOP bar was excellent. Great views, great service and good drinks and tapas. Music not too loud - a rare thing in old town.
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Date of stay: February 2025
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Don't miss the rooftop bar. Great location in old San Juan, but don't expect to sleep much!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunny L wrote a review Feb 2024
3.0 of 5 bubbles
The location is great. The front desk staff were helpful especially Francisco (the restaurants he recommended were great). But the house cleaners and staff of maintenance department were not be complimented. We stayed for 5 nights. On the 2nd day, the fan stopped working, and we reported on the 3rd day, but until our departure, it was not fixed. The house cleaners cleaned everything but there were always dusts on the floor. On the last day of our stay, there were no refill of water; no refill for bath tissue; no refill of shampoo; there was water on the bathroom counter; no replacement for the glasses; bad skill to make our beds. Being the guests, we always made the beds and organized our goods, and if the garbage bags were full we took them out. San Juan is a pleasant place to visit. But the stay in the Decanter Hotel was not impressive.
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Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvette Nevares, General Manager at Decanter Hotel
Responded Feb 10, 2024
We are very sorry to hear about your uncharacteristic experience with our housekeeping service and will definitely take your feedback seriously. I would have loved to hear about this before reading this review, sometimes speaking to a manager makes a difference, especially if you need basics such as amenities, water, etc. Our sincere apologies.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
11felicia11 wrote a review Jan 2025
+1
5.0 of 5 bubbles
I absolutely loved this hotel! We were out there during a power outage, on New Years Eve. Luckily the hotel has a back generator. We were able to ring in the New Year from the rooftop bar! You could see firework displays all around. It was magical!
The room is sobspacious and the vaulted ceilings made it feel even bigger. I loved stepping out on the deck and watching the activity!
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Date of stay: January 2025
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: There is valet parking across from the hotel. Hotel staff was AWESOME! Room was beyond my...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sarcha694786 wrote a review Oct 2023
West Monroe, New York
5.0 of 5 bubbles
Throughly enjoyed this hotel. We first stayed in the elegant El Conqistadore and was very disappointed. This hotels hospitality and accommodations top rate. The staff was very knowledgeable and was very obviously concerned with making our stay perfect
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Review collected in partnership with this hotel
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yvette Nevares, General Manager at Decanter Hotel
Responded Nov 9, 2023
We are happy to hear that your experience at our boutique hotel was so wonderful. Thank you!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frances H wrote a review Mar 2023
New York City, New York
4.0 of 5 bubbles
Centrally located, on a relatively quiet (but not dead) street in Old San Juan. Most everything is walkible in OSJ, just keep in mind the heat, steep hills, and cobbled streets. We were 2 couples staying in Rooms 304 and 305. We were balcony neighbors which was fantastic. We loved being able to communicate from balconies. The rooms consisted of a bedroom, living room, bathroom (shower, no tub), and balcony. Great old world style with modern amenities. Elevator and I believe a generator should power go out. Room 304 was good except of the band-aid on the fire alarm (I assume to cover a disturbing light), opened water bottles, and the strange tape on the safe batteries.

Room 305 had issues: poor to zero lighting in the bedroom, no way to reach the ceiling fan pulls and no remote for it, balcony lock did not work, and worse, the air conditioning did not work and left a puddle on the floor during the night.

Having said that, maintenance was extremely quick to address these problems. They worked on them, but they weren't fixed by the time we left. We stayed 2 nights. The air conditioning line was frozen. They improved it for the second night, but it was still hot. Since the balcony didn't lock anyway, that door was kept open for a breeze. There is street noise which is to be expected, but nothing that kept us awake. It's a lively city at night. The hotel refunded the room $100 per night for the inconveniences.

The first night we were there, OSJ had a water problem so the hotel told us they were turning the water off from 10pm to 6am and that the restaurant would be closed. It wasn't the hotel's fault. It was all of OSJ. Apparently it happens from time to time. We were told by locals that we were lucky the electricity was still on. The hotel did provide us with free water.

Please don't use my issues as an excuse not to stay at the Decanter. All four of us actually LOVED staying there. It's Old San Juan; it's old. We would be thrilled to revisit the Decanter. It's in a great location, the staff were very attentive, and it was clean.
Read more
Date of stay: March 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Driving in Old San Juan seemed atrocious. I would avoid it if possible as parking seemed nearly...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jegow wrote a review Jan 2025
Buffalo, New York
5.0 of 5 bubbles
Hotel Decanter was the perfect place to stay in Old San Juan, offering authentic architecture, great staff, Caribbean atmosphere, easy walking distance to neighborhood shopping, restaurants, bars, Del Morro, San Cristobal, waterfront and cruise ship terminal. We truly enjoyed the neighborhood's ambiance and walking on the waterfront through last Gate of the city, watching the kites fly at Del Morro and amazing sunsets. We would definitely return in the future and stay at Hotel Decanter.
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Review collected in partnership with this hotel
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ron S wrote a review Jan 2024
Westlake, Ohio
4.0 of 5 bubbles
The hotel is very nice but needs some updates. Our room was nice and clean and the bed was comfortable. Our room had a small balcony with two chairs. Decorative lights had been wrapped around the balcony railing and the cord fit through the gap between the patio doors. The patio doors were old and historic but they did not stop the festive street noise. I am glad I brought earplugs.
For the price. I was a bit dissapointed, but all hotels in historic San Juan are very expensive.
Read more
Review collected in partnership with this hotel
Date of stay: January 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Answer from YvetteNev
San Juan, Puerto Rico7 contributions3 helpful votes
Greetings! We hope you are well and in health. Thank you for contacting us. Yes, our hotel has handicap accessories, an elevator and it's also a smoke-free environment. Please call us (787-463-9989) and we will gladly assist you to complete your reservation and answer any questions or concerns that you might have. Guest Services Decanter Hotel
Answer from Yvette N
San Juan, Puerto Rico7 contributions3 helpful votes
Hello and thank you for booking a room with us. Street parking is not available for non-residents of Old San Juan after 6pm and on weekends. Unless you park for a few hours during the day, you might have to pay a hefty fee. There are several parking lots, one in front of the hotel, by the Cathedral, operated by Hotel El Convento. The closest ones are La Cochera on Luna St and Ballaja lot. Whether you can store your surfboards or not only depends on the size of your room, since we have a variety of sizes from small to very spacious. You should call us at the hotel, we would be happy to assist you once we have your reservation details.
Answer from YvetteNev
San Juan, Puerto Rico7 contributions3 helpful votes
Hi! The hotel sells wine at very reasonable prices and there's also a supermarket in Old San Juan that carries plenty of choices. Costco is a bit far, you would probably spend more money and time just to get there. I'm sure you will find everything you need within walking distance. Enjoy!
Jamparkd24 wrote a tip Feb 9
Jersey Shore, New Jersey14 contributions
3.0 of 5 bubbles
"Don't miss the rooftop bar. Great location in old San Juan, but don't expect to sleep much!"
Read full review
11felicia11 wrote a tip Jan 2025
16 contributions
5.0 of 5 bubbles
"There is valet parking across from the hotel. Hotel staff was AWESOME! Room was beyond my expectations! Slept so comfortable!"
Read full review
louise71594 wrote a tip Jun 2024
Philadelphia, Pennsylvania1,498 contribution382 helpful votes
5.0 of 5 bubbles
"Bring walking shoes and comfortable clothing, because you will need it. Truly a walkable town with plenty of shops dining and nightlife. "
Read full review
CristianePR wrote a tip May 2024
Lyon, France159 contributions79 helpful votes
1.0 of 5 bubbles
"Do not stay there with children"
Read full review
Eva-Edith wrote a tip Apr 2024
New York City, New York11 contributions1 helpful vote
4.0 of 5 bubbles
"The rooftop bar is a must at sunset!!"
Read full review
…
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PRICE RANGE
C$368 - C$573 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
19
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Decanter Hotel - UPDATED 2025 Prices, Reviews & Photos

Frequently Asked Questions about Decanter Hotel
Which popular attractions are close to Decanter Hotel?
Nearby attractions include Old San Juan (0.03 km), Blanca Fragrance Factory (0.3 km), and 7ven Seas Jewelry (0.2 km).
What are some of the property amenities at Decanter Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Decanter Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Decanter Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Decanter Hotel?
Conveniently located restaurants include Dizzi Puerto Rico - Old San Juan, Marmalade Restaurant & Wine Bar, and Drunken Cookies.
Are pets allowed at Decanter Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Decanter Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Decanter Hotel?
Many travellers enjoy visiting Old San Juan (0.03 km), San Juan National Historic Site (0.8 km), and Castillo San Felipe del Morro (0.8 km).
Is Decanter Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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