We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Place San Juan/City Center

Traveller (284)
360
Panoramas (8)
Traveller (284)
360
Panoramas (8)
Dining (52)
Overview
580 Ave Fernandez Juncos, San Juan 00907-3186 Puerto Rico See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
Dec. 23Dec. 24
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$179.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "48ecf8072eda4faa9fd4252f775e7c5f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":9602805,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[100082041],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":179,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"48ecf8072eda4faa9fd4252f775e7c5f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":237,"lowestMetaPrice":179,"additionalPartner":false,"highestMetaPriceDisplay":237,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":237,"lowestMetaPrice":179,"highestMetaPriceDisplay":237,"hotelName":"Hyatt Place San Juan/City Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ4ZWNmODA3MmVkYTRmYWE5ZmQ0MjUyZjc3NWU3YzVmIiwiQUlLIjoiZmQwMTNlYWVhYTJiNGUxYmFlMTNjOWJhMWM1OWYxNGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$179", "hasDates": true, "hacComplete": true, "contentIdMappings": {"100082041":"Hyatt"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (748)
Filter reviews
588 results
Traveller rating
308
156
74
29
21
Traveller type
Time of year
LanguageEnglish
More languages
308
156
74
29
21
Show reviews that mention
All reviews olive garden front desk convention center free breakfast pool area nice pool uber ride breakfast was delicious pool towels cruise terminal modern hotel across the street great place to stay yogurt pre cruise stay nice stay booked this hotel
FilterEnglish
Updating list...
1 - 5 of 588 reviews
Reviewed yesterday

We booked the hotel with almost 5 month of anticipation.The check in process was very unpleasant. Front desk employees were mad and rude most of the time. The only things we enjoy, was the view and the food.More

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank Quest16899921161
Response from KatiaD0622, Gerente at Hyatt Place San Juan/City CenterResponded today

Dear quest, I apologize that your costumer service experience was less than satisfactory on this occasion. Rest assure I will share your feedback with the team in order to improve the costumer service experience. I thank you for taking the time to share the feedback...More

Reviewed 3 days ago via mobile

Simplicity at its best. The room was clean and the bed was comfortable but nothing stands out. If you are going on a business trip and will not be using the room or hotel facilities then this might be the right place to stay however...More

Date of stay: December 2018
Thank ExtraordinaryB
Reviewed 1 week ago via mobile

I recently stayed for three nights while on business. Overall, the stay was pleasant and uneventful. The lobby was clean and check in was prompt and friendly. I had a room on the 6th floor. Carpet in the hall and room was worn and needed...More

Date of stay: November 2018
4  Thank mawaca2018
Reviewed 1 week ago

This hotel is a good value for the money, the breakfast was very good with a variety of food, the thing I was disappointed in was the outside pool bar has not been open for several weeks, I thought this information should have been on...More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
1  Thank Quest776697
Reviewed 2 weeks ago

The hotel was excellent with very friendly and courteous staff. Good location with easy access to everything. I would definitely recommend this hotel to anyone who wants to be at a nice and clean hotel with excellent service from the staff!!!

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank Vishal G
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$190 - US$397 (Based on Average Rates for a Standard Room)
Location
Caribbean > Puerto Rico > San Juan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$190 - US$397 (Based on Average Rates for a Standard Room)
Location
Caribbean > Puerto Rico > San Juan
Photos
Traveller (284)
Room & Suite (101)
Dining (52)
Pool & Beach (43)
Amenities (31)
Business Centre & Event Rooms (1)
Nearby
Nearby HotelsSee all 165 nearby hotels
Hyatt House San Juan
1,044 reviews
.10 km away
Sheraton Puerto Rico Hotel & Casino
2,694 reviews
.29 km away
Olimpo Court Hotel
39 reviews
.30 km away
Hotel Miramar
878 reviews
.36 km away
Nearby RestaurantsSee all 4,561 nearby restaurants
Il Postino
24 reviews
.40 km away
Casita Miramar
964 reviews
.33 km away
Choices Restaurant
209 reviews
.29 km away
Lima
242 reviews
.50 km away
Nearby AttractionsSee all 1,460 nearby attractions
Puerto Rico Convention Center
255 reviews
.42 km away
Teatro Tapia
41 reviews
.37 km away
Vertical Solutions Helicopter Tours
28 reviews
.13 km away
Puerto Rico Helitours
229 reviews
.13 km away
Questions & Answers
Ask a question
sunquest4me
December 3, 2018|
AnswerShow all 7 answers
Response from Astrid O | Reviewed this property |
It varies from time to time but at least when I stayed there were plenty of items: pancakes, toast, french toast, assorted cereal, oatmeal, cottage cheese, hard-boiled and scrambled eggs, fresh fruit, bacon ,sausage, ham... More
3
Votes
lindseybrow
October 30, 2018|
AnswerShow all 5 answers
Response from ashnriedel | Reviewed this property |
There was a mini fridge in our room when we stayed June 2018.
1
Vote
Lisa T
September 8, 2018|
AnswerShow all 5 answers
Response from musicvic5011 | Reviewed this property |
There is no shuttle from the hotel. You have to take taxi's which are $10-$20 per head. Make sure you take plenty of cash as the taxi's only take cash. There are plenty of taxi's. In my experience all driver's were courteous... More
0
Votes
Room Tips
"Try to get a room in the front on a high floor so you can see the harbor"
sandfact
Oct. 7, 2018
Read review
"No lines for breakfasts from 6:30 to 8 am"
astrido904
Aug. 5, 2018
Read review
"High floors"
stylianoss2014
Jul. 31, 2018
Read review
"Rooms have queens beds and pull out couch for the kids."
W6140UOnataliec
Jun. 28, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing