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Hyatt Hacienda Del Mar

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Hyatt Hacienda Del Mar
Hyatt Hacienda Del Mar
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529 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Carmel, Indiana
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 days ago NEW

The rooms have new furniture,drapes,lights,etc. Very comfortable and spacious. The views are fabulous! This was our 4th visit and the property is great! We met the new manager and he has a great vision for the resort.

Helpful?
2 Thank chesterbrowne
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

Great hotel, staff and grounds. The Beach Bohio bar is on sight and is very good. Honestly you needn't go elsewhere for great food, drink and service. A special thank you to Felix and Ricardo! And to Chef Asbaldo, thanks for the great food and cooking tips!

Helpful?
2 Thank vetterlm
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Vetterlm, Thank you so much for the 5 star review that you have shared with other travelers. Thank you for all of the compliments regarding the F&B, staff and grounds. I will certainly recognize Felix, Ricardo and Chef Asbaldo. They are a great team and always thinking of ways to improve the quality and service provided to our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Had a nice time. We had a great view from our room with beautiful sounds of the Coqui frog. The beach was private and clean. The pool and outdoor amenities were well kept. I would not recommend the on-site restaurant, over priced for below average food. The hotel staff was awesome though and VERY welcoming!

Helpful?
1 Thank Sam E
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Morning Sam E, Thank you for staying with us and we are glad that you had a great time while being able to enjoy the beach, pool and beautiful nature here on property. I apologize the F&B did not meet your standards and would love to hear the details from you so we can continue to improve based upon... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

We found the staff to be extremely helpful and pleasant, especially the manager Marilou. We enjoyed our accommodations which had a balcony and living room window which looked out onto the pool and ocean. Also the pleasurable, peaceful surroundings, the fine service, the private beach, the large pool, the hot tubs, the complementary activities and exercise classes added to our... More 

Helpful?
2 Thank njstays
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Njstays, Thank you for staying with us and also the 5 star review you have shared with other travelers on TripAdvisor. Marilu is a tremendous asset to the property and I know she will appreciate the recognition along with all of the other staff as you have mentioned! We are glad you enjoyed the peaceful surroundings and the... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Nancy and James at the front desk were the best folks to begin our vacation in Puerto Rico with. Great property. Reasonable prices, all rooms have views, and beach is amazing! Property is also within war shot of San Juan so you get the best of both worlds without the hustle and bustle of the city, though it's always there... More 

Helpful?
2 Thank Craig K
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Craig K, Thank you for your 5 star review that you have rated us on TripAdvisor. We are glad we were able to exceed your expectations during your past stay with us. Nancy and James are incredible at the Front Desk and I will make sure to commend them for another job well done!!! Have a wonderful day... More 

New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

When that one special place comes along, you never want to leave it. That's the way my husband, my parents, and I feel about the Hyatt Hacienda Del Mar. Since 1965 (yes, 51 years!), we've been vacationing at the former Hyatt Dorado Beach, Hyatt Cerromar Beach, and now the Hyatt Hacienda Del Mar. Between all of us, we own 3... More 

Helpful?
3 Thank Heather C
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Heather C, What an incredible review you have shared with other travelers and we are honored you feel this way about the Hyatt Hacienda Del Mar. I have to give all of the credit to the incredible staff for their continued support, hard work and dedication to the resort in making it what it is today. We strive... More 

Alexandria, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2016

My husband and I own two weeks with Hyatt in Bonita Springs, FL, and Key West, FL. My friend (another owner from KW) and I just returned from a girls' week at Hyatt Hacienda Del Mar in Dorado, PR. We had a two-bedroom unit on the 8th (top) floor in Phase 2 (5811/5812), overlooking the lush mountains with beautiful sunset... More 

Helpful?
3 Thank Brandy B
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Brandy B, Thank you so much for your feedback and we are very happy you enjoyed a 5 star experience at our resort. You have provided a lot of excellent feedback for other travelers and we truly appreciate you sharing your experience on TripAdvisor. I will be sharing your comments with the staff and especially the specific individuals... More 

Seattle, Washington
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 October 2016

We just got back from a week in Puerto Rico. It was the first time visiting the island and it was very enjoyable. We stayed at the Hyatt on a Interval exchange. Our room was on the 5th floor and had a nice view of the ocean from the veranda. The room was very comfortable for 2 people and we... More 

Helpful?
2 Thank ruthieb123
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Ruthieb123, Thank you so much for your review and sharing it with other travelers. We are glad you highly enjoyed the property. We continue to get great feedback on the "private beach" as that is a difficulty amenity to find in Puerto Rico. I will be reviewing all of your positive feedback regarding cleanliness, staff, landscaping and the... More 

Highland Village, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2016

We got our 2 bedroom unit via an Interval exchange. Being on the sixth floor gave us an excellent view of the pool and ocean. We liked the semi secluded location of the resort and especially the private beach on the property. We felt very secure during our entire stay. We had a couple of minor problems with our rooms... More 

Helpful?
2 Thank 68OSUorange
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon 680Sorange, Thank you so much for the 5 star review along with taking the time to share your experience with others. We are glad upon reporting your minor issues that our staff fixed them very quickly in a professional and friendly manner as that is what we strive for. James is a wonderful asset to the property and... More 

New Jersey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2016 via mobile

The management of this resort does not understand that it's the little things they do which makes a bad resort into a good resort. We stayed in a two bedroom suite on the 6th floor. First thing we noticed was that the tile floors had not been cleaned (wet wiped) in quite some time. Little thing: - wipe the tile... More 

Helpful?
1 Thank philylady
Jon D, Resort Manager at Hyatt Hacienda Del Mar, responded to this review

Good Afternoon Philylady, Thank you for your feedback and I truly apologize for the issues that you have encountered during your past stay with us. The items that you experienced in regards to the overall cleanliness were not acceptable. We have continued enhancing multiple areas of the resort and actually just replaced all of the pool furniture including chaise lounges,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Discover the beauty and charm of Dorado, Puerto Rico in luxury. Hyatt Hacienda Del Mar, A Hyatt Residence Club invites you to experience paradise and true serenity at this beachfront resort, located just 25 miles from San Juan and situated on the famed Dorado Beach. Your worries and cares will drift out to sea with the warm tropical breezes as you soak up the sun on our private beach or poolside. Play a round of golf at one of the nearby championship golf courses or rejuvenate with a spa treatment at the Spa Del Sol. Plan a day trip to the El Yunque Rainforest or soar through the skies like an eagle hang gliding. Fun in the sun awaits with nearby water sports including windsurfing, jet skiing, snorkeling, kayaking, catamarans, deep-sea fishing and horseback riding. Visit historic Old San Juan founded in 1591, explore the Camuy Caverns–third largest cave system in the western hemisphere–or take a free tour of the Bacardi Rum Distillery. Let our friendly, professional staff take care of arranging your activities both near and far. Hyatt Hacienda Del Mar features spacious studio, one-bedroom and two-bedroom beachfront accommodations, some of which include full kitchens and jetted spa tubs. Enjoy on-site amenities like tennis, mini-golf, basketball court, sand volleyball court, game room and a state-of-the-art fitness center featuring LifeFitness equipment, free weights, exercise cycles, and treadmills. Enjoy lunch and your favorite tropical drink at the Blu Bohio Bar and Grill or take it surfside if you wish. At the Hyatt Hacienda Del Mar on Dorado Beach, you'll discover all the fun, sun and excitement that have made Puerto Rico a legendary getaway. Please contact the resort directly to reconfirm your reservations if necessary. This is a non-smoking resort. Guests must be at least 21 years of age to check-in. ... more   less 

Additional Information about Hyatt Hacienda Del Mar

Address: 301 Carr 693, Dorado 00646-2205, Puerto Rico
Region: Caribbean > Puerto Rico > Dorado
Price Range: $262 - $294 (Based on Average Rates for a Standard Room)
Number of rooms: 162
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Also Known As:
Hyatt Hacienda Del Mar Hotel Dorado
Hyatt Hotel Dorado
Hyatt Resort Dorado
Hyatt Dorado
Hyatt Cerromar
Dorado Hyatt
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Hacienda Del Mar staff and other travellers.
58 questions
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Questions? Get answers from Hyatt Hacienda Del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better views of ocean on 7 or 8 floor”
 of 5 bubbles chesterbrowne, 27 Nov 2016 | Read review
“All rooms have gorgeous ocean views and balconies.”
 of 5 bubbles , 30 Oct 2016 | Read review
“Select a room on the fifth floor or higher to get a view of the ocean.”
 of 5 bubbles 68OSUorange, 17 Oct 2016 | Read review
“There are two buildings. Ask for the one directly facing the pool and beach.”
  • Room view
 of 5 bubbles mersingary, 6 Sep 2016 | Read review
“Higher floors have the best views”
 of 5 bubbles bb-bev, 5 Sep 2016 | Read review
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