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Holiday Inn Ponce & Tropical Casino

HolidayInn.comUS$117*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Ponce & Tropical Casino
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314 Reviews from our TripAdvisor Community

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Showing 235: English reviews
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Reviewed 1 week ago via mobile

The room was humid, musty and it had a horrible chlorine smell from the pool. All the metal surfaces inside the room were rusted and the carpet needs to be replaced. The hotel needs to be remodeled because it feels like you are going back in time...the 70s. Their main focus goes to the locals that go to the casino...

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Thank marie_25m
HOTEL’S FAVOURITE REVIEW
Reviewed 13 February 2017 via mobile

I was at first having mixed feelings about booking this Hotel considering the mixed reviews. Grant it the hotel is not the embassy suites or Ritz Carlton, but if your looking for a place for a low cost and clean place to sleep and clean up this is a perfect selection. Besides why spend $200 and up a night if...

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1Thank dwayne f
About Hotel's Favourite Review
Reviewed 3 weeks ago via mobile

Stayed one night while traveling around Puerto Rico...and i will say the view is pretty spectacular but.... the shower was nice and hot but a few times it surged and i had to push it away to not burn me. The people going to the casino took up most of the parking lot so i had to park way out...

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Thank Jason F
Reviewed 13 April 2017 via mobile

Lovely room with an awesome view. The casino it's a plus. They have an indoor restaurant that serves breakfasts and dinner. The pool was refreshing. Rooms are equipped with refrigerator and I can stress enough about the awesome view.

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Thank Angella R
Reviewed 10 April 2017 via mobile

Not because they doesn't have a beach it means that is not a good place... lovely and warm rooms, very quietly if you are looking for a place to relax and sleep. Wonderful casino and big pool. You can find beaches near to the hotel.

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Thank Nicole S
Bournemouth, United Kingdom
Reviewed 14 March 2017

Stayed here for 10 days in February '17, not our first choice as we normally stay at the Hilton Ponce Golf and Casino resort. I will not be going back, it is seriously out of date and needs modernizing. I cannot understand how this Hotel gets good reviews, they must all be relatives !! This is a copy of the...

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2Thank Antman1961
IHGService, Guest Relations Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Dear Antman1961, Thank you for your review and for sharing your stay experience with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests, however, it is disappointing we fell far below your expectations. I am sincerely sorry your stay was negatively affected by the hotel facility and its amenities which you found it...

Irvine, California
Reviewed 13 March 2017

I and a friend took a road trip from San Juan to this city and used this hotel as a tour base. The location was ideal. The price was fair. The beds and room were average. I slept well and that is what matters most to me. I had the included breakfast and that met my expectations. I gave the...

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Helpful?
Thank Eric B
IHGService, Guest Relations Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Hello Eric B, I am pleased to receive your honest feedback. Thanks for choosing the Holiday Inn Ponce & Tropical Casino, Puerto Rico for your recent getaway in Ponce. It is concerning to read that the pool did not meet your expectations. Your comments will help our hotel management to improve on this area. I am glad that you found...

Reviewed 7 March 2017

I walked into the lobby of this Holiday Inn around 4:30 a.m. after catching a red-eye from Orlando. I was on a business trip with no car, so I was pretty much stuck there until the next day, when I'd have to again, catch a red-eye back out. The lobby was a deep-freeze and must have been in the high...

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Thank 2016andiamo
IHGService, Guest Relations Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Dear 2016andiamo, Thank you for staying and writing us a review. While I am pleased to hear that you found our location and staff service to your liking, I am very sorry that certain aspects of your experience did not make for a 100% satisfactory hotel stay. Please know that it is not our intent to cause any inconvenience, particularly...

Reviewed 22 February 2017

We stayed here for one night on our way from Fajardo to Rincon. The hotel is a decent drive from the centre of Ponce, but we wanted a quiet place which was easy to park. We found that here. The hotel is a bit dated, but the rooms were big and also clean. Also nice pool and Casino for those...

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Thank Prashant S
Reviewed 21 February 2017 via mobile

Let's just say that I was expecting a lot more from my past experiences at other holiday inns and from the photos. The room was damp and musty. When the maid would come in, she would crank the ac to 65 and it was freezing! We would come in and adjust it to 72. It didn't take long to smell...

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Helpful?
Thank Tony M
IHGService, Guest Relations Manager at Holiday Inn Ponce & Tropical Casino, responded to this review

Hello Tony M! Thank you for your feedback regarding your stay at Holiday Inn Ponce & Tropical Casino, Perto Rico. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry we fell below your expectation regarding housekeeping, shower experience and the pool. We will address these concerns. We take all reviews positive...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Para informaciÏŒn en Español, haga click: Holiday Inn Ponce HotelBeautifully nestled on top of a panoramic mountain with a breathtaking view of the Caribbean Sea and the Historical City of Ponce known as the City of Museums. The Holiday Inn Ponce Hotel & Tropical Casino offers 116 renovated and spacious guest rooms and junior suites with individually climate control air conditioners and private balconies. Privileged location - El Tropical Casino located in our main lobby opened 24 hours daily. We are located just one mile from the Speed and Splash Water and Racing Theme Park and only 7 miles from the new Costa Caribe Golf Course. Easy access to the heart of Ponce and the tourists zone. Located 80 miles from the main airport Luis Munoz Marin in San Juan and only 12 miles away from the regional Mercedita Airport. Smoke detectors & fire sprinklers. Olympic size pool and kiddy pool with a breathtaking view of the Caribbean Sea. Banquet and meeting facilities for up to 300 persons. Wheel Chair Accessible and non-smoking rooms available. Locally acclaimed restaurant 'Tanama,' Ponce's Nouvelle Cuisine. Live music Friday and Saturday at the Barlavista Lobby Bar with a breathtaking view of the pool and Caribbean Sea. Game Room. Fitness Center. El Tropical Casino is open daily 24 hours with the newest tropical atmosphere. ... more   less 

Additional Information about Holiday Inn Ponce & Tropical Casino

Address: 3315 Ponce Byp, Ponce 00728-1502, Puerto Rico
Region: Caribbean > Puerto Rico > Ponce
Price Range: $160 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ponce & Tropical Casino 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Ponce And Tropical Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Ponce Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ponce & Tropical Casino staff and other travellers.
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Questions? Get answers from Holiday Inn Ponce & Tropical Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure there are any”
  • Room furniture - this has seen better days
Antman1961, 14 Mar 2017 | Read review
“Rooms with a view... higher floors. East facing-- city, sunrise and beach view. West facing-- beach/sunset view.”
mireyak2013, 8 Jan 2017 | Read review
“stay else where cheaper or bring your own mattress”
TroyN52, 22 Nov 2016 | Read review
“King Suite are spacious and with a great view.”
Bruttusp, 6 Sep 2016 | Read review
“The queen bed rooms are very spacious,,will try a King next time.Everything was so beautiful at this location..”
mokim693, 4 Aug 2016 | Read review
5 of 5
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US$117* /night
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Prices are for 1 room, 2 adults
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