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2017-12-03 2017-12-04
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    Ponce Plaza Hotel and Casino

    Reina & Union Street, Ponce 00733, Puerto Rico
    1 (787) 303-4481
    Hotel website
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    2017-12-03 2017-12-04
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    Traveller (223)
    Room & Suite (215)
    Dining (43)
    Overview
    • Excellent45%
    • Very good26%
    • Average16%
    • Poor6%
    • Terrible7%
    Travellers talk about
    “coffee shop” (52 reviews)
    “colonial room” (11 reviews)
    “lola restaurant” (13 reviews)
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    3.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (760)
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    Time of year
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    1 - 5 of 612 reviews

    Reviewed 1 week ago

    Stayed at the hotel post Hurricane Maria. The room was nice (two beds, small desk, closet and bathroom). Internet was weak due to post Hurricane Maria. Had a good night sleep but needed a second blanket to keep me warm. Hotel will charge you $10/day...More

    Thank George B
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 1 week ago

    Dear George B: We appreciate your time and feedback. WE are working hard every day for our guest and that they can feel like home! Looking forward to welcoming you back very soon. Please feel free to contact us directly for your next reservation. Sincerely,...More

    Reviewed 3 weeks ago

    I liked the classy style of the lobby and open patio. But was not impressed with the room, since they are like the beach villa type of room, contrasting with the rest of the hotel style and price. The staff was very curtious and friendly.More

    Review collected in partnership with this hotel
    Thank dguard00
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 3 weeks ago

    Dear dguard00: Thank you for your time and feedback. We are happy to know that you enjoy your stay and facilities. We are working hard with some improvement in our rooms. Our goal is that all our guest feel like home. Looking forward to welcoming...More

    Reviewed 4 weeks ago

    Very good, in a good location. Employees very friendly and respectful. The breakfast (all day) in Melao and all the food was exquisite. Lola restaurant out of this world. The room was very private. I recommend it 100%.

    Review collected in partnership with this hotel
    Thank lirmarist
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 3 weeks ago

    Dear lirmarist: Thank you for your time and feedback. We are happy to know that you enjoy your stay and facilities. Looking forward to welcoming you back very soon! Sincerely, Maricarmen San Antonio

    Reviewed 4 weeks ago

    We stayed for more than a week in this hotel just after after hurricane Maria hit Puerto Rico. We will never forget the kindness of the hotel staff and how they have taken care of us during this difficult time! The hotel is located next...More

    Thank Rocket89
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 3 weeks ago

    Dear Rocket89: We appreciate your time and feedback. We are very happy to know even though Hurricane Maria affect the island you enjoy your stay and facilities. That is our main goal, that all our guest feel like home and come for more!!!! This is...More

    Reviewed 4 weeks ago

    excellent, above and belong. food was incredible, service was amazing. treated as family. a must place to stay. Lola's cuisine was exquisite. Melao had a wide variety of comestibles to eat, to delight any customer, with different tastes. Kids and pets friendly. just the best...More

    Review collected in partnership with this hotel
    Thank carlostQ6022AI
    Response from PoncePlazaHotel, Sales & Marketing Executive at Ponce Plaza Hotel and CasinoResponded 4 weeks ago

    Dear carlostQ6022AI: Thank you Carlos for your time and feedback. We are very happy to know that you enjoy your stay and facilities. Our goal is that all our guest feel like home and come for more!!!! Looking forward to welcoming you back very soon!...More

    Hilton Ponce Golf & Casino Resort
    1,616 reviews
    #1 of 7 hotels in Ponce
    4.8 km
     
    Hotel Belgica
    370 reviews
    #4 of 7 hotels in Ponce
    0.1 km
     
    Hotel Melia Ponce
    467 reviews
    #6 of 7 hotels in Ponce
    0.2 km
     
    Holiday Inn Ponce & Tropical Casino
    330 reviews
    #3 of 7 hotels in Ponce
    7.1 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$98 - US$147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 69
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, getaroom.com and Cheap Tickets so you can book your Ponce Plaza Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Ponce
    Add Photo Photos
    Traveller (223)
    Room & Suite (215)
    Dining (43)
    Pool & Beach (20)
    Hotel & Grounds (202)
    Bathroom (4)
    Nearby
    Sponsored by:
    Holiday Inn Ponce & Tropical Casino
    330 reviews
    7.05 km away
     
    Hilton Ponce Golf & Casino Resort
    1,616 reviews
    4.77 km away
     
    Hotel Melia Ponce
    467 reviews
    .18 km away
     
    Hotel Belgica
    370 reviews
    .14 km away
     
    Nearby Restaurants
    Lola
    546 reviews
    .01 km away
    King's Cream
    324 reviews
    .14 km away
    Campioni Pizza Birra & Tapas
    364 reviews
    .39 km away
    Melao Coffee Shop
    161 reviews
    .01 km away
    Nearby Attractions
    Museo de Arte de Ponce
    487 reviews
    .96 km away
    Parque de Bombas
    448 reviews
    .12 km away
    El Museo Castillo Serralles
    403 reviews
    .88 km away
    Cathedral of our Lady of Guadaloupe
    106 reviews
    .62 km away
    Ask a question
    Questions & Answers
    Joe D
    6 November 2017|
    AnswerShow all 2 answers
    Response from Norberto M |
    It was open when I traveled there in June but after hurricane Maria not sure if it is open now.
    1
    Vote
    Joe D
    5 November 2017|
    AnswerShow all 2 answers
    Response from PoncePlazaHotel | Property representative |
    Yes!!! we are open 24/7!
    0
    Votes
    Lisa T
    27 February 2017|
    AnswerShow all 7 answers
    Response from Perfecto G | Reviewed this property |
    Hi. Is correct. The hotel has a good lote parking. Its part of the facility. Enjoy!!!
    1
    Vote
    Room Tips
    "excellent, comfortable, clean , spacious, wonderful"
    Read review
    "Colonial rooms are the best."
    Read review
    "Select rooms in the new building, they are in much better condtion."
    Read review
    "Very nice."
    Read review
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