The place hasn't been cleaned in ages When we tried to turn the fan on, the dirt started falling on our heads :( The stove gave electric shocks :( Concrete table on the rooftop was literally falling apart . Like you couldn't sit there, some (big!) piece of concrete would fall on your leg and hurt it.
- Fire hazard in the kitchen. - Holes in the walls and windows. - After the guesthouse owners changed in 2017 no maintenance seemed to happen at all. - Dirt and grease everywhere. - no on-site support
The first room we had didn’t have curtains on either door and you could see inside the bedroom from the front door, no curtains on the door by the bathroom either, so no privacy it also came with a broken bed leg. She knew it was broken, when we had to bring it to her attention she told us “Oh! Yes you need to push the frame up to the metal plank in the bottom corner close to the wall where the fan remote is” and “ I’m sorry I had a guest apparently jump up and down on the bed the other day and we fixed it with the black cone until the new frame comes. But I’ve tested it and it was solid! Let me know if you got it on top of the metal on that corner” there was a temporary leg but it was a few inches shorter than the rest and the “metal plank” was also broken at the fasteners, definitely not solid. Regardless no guest should EVER have to fix anything broken in their room on their vacation! After we told her that it wasn’t fixable she said said “Ok well is gonna take me about 30 minutes to get the other room ready. I’ll text u”. At 7:50pm we brought it to her attention and at 8:45pm we finally got the text that it was ready. The 2nd room was also a huge disappointment, the shower was held by a bungee cord, the toilet had a foam seat that had been cut leaving the foam exposed, very unsanitary! The drywall was left unpainted, there was a hole in the bedroom wall and scuff marks on all the walls, the towels also had multiple burrs stuck to them, both rooms had very uncomfortable beds. The gate is held together by a bungee cord, fix the lock! I could go on. I read reviews from 2016 and a year ago saying this place needs “TLC” and there was no shades on the doors and it’s still very true as of late March 2018. There was a type of shade over the entrance door in the 2nd room and it was see through from the outside, we tested it at night and in the morning. Both rooms had a very chemical smell to them when we first got there we had to air them out. The air conditioner unit was too small for both rooms and they were loud and looked dirty and old. I live in Rincón and have traveled all over Puerto Rico and this is by far the most disappointing place I’ve stayed. Vieques is wonderful and I highly recommend going, but staying somewhere else.…
This place was perfect! We got the apartment with 2 queen beds (room 5). Isabel the host was in great communication with us. The apartment provided beach towels and beach chairs which was so helpful. There was A.C. in the room which drowned out the noise of the dogs and chickens. The rooms were super clean and well kept. The view from the rooftop was stunning. It is a short 10 minute walk down to the main street of restaurants (Malecon). We walked back in the dark a couple times with our daughter and felt safe. This place felt like home away from home.
Isabel was a sweetheart. She texted to welcome us and checked in with us. She made sure we had everything we needed. Unfortunately, the beds were terribly uncomfortable, and the dogs and roosters kept us up all night. Our daughter slept on the futon (or rather, didn’t sleep), and there was no way to block the noise or the sun. It’s a shame we didn’t have a better stay.