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Bay Gardens Beach Resort

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Bay Gardens Beach Resort
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1,860 Reviews from our TripAdvisor Community

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Showing 1,820: English reviews
Columbus, Ohio
Reviewed 16 September 2015

Ok, Here is the deal. We booked a room with the Bay Gardens Hotel because everything we saw (pictures) on the web looked so great. The trick is that almost all the pictures are not of the hotel, they are pictures of the "resort" and they are two different places. The confusion comes in because the resort also has rooms...

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Helpful?
3Thank Mike B
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us some valuable feedback on your recent stay with us at the Bay Gardens Resorts. We do our best on our end to distinguish our three properties and will continue to make sure our partners do as well. I am glad to hear that you enjoyed our island Saint Lucia and the...

Raleigh, North Carolina
Reviewed 13 September 2015 via mobile

We had the most beautiful room, ocean front! The staff was always friendly and made sure we were always happy. Janna was so sweet, she became like family. The Pebble's Bar was so fun! Lex and Don were great, as well as Aisha, and Johnny. In the restaurant, Hi-Tide, Dale and Simon were so attentive, and the pool side events...

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Helpful?
1Thank scrickmar
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the 4 star luxury Bay Gardens Beach Resort and Spa. I am glad to hear you enjoyed our accommodations as well as the level of service from our team members like Janna. Our team takes great pride in providing the best for all our...

Vancouver, Washington, United States
Reviewed 8 September 2015

Everybody was so nice and helpful..the beach was right outside the room..the view, the beach was amazing! Little walk from town, but it was worth it with little shops and side vendors..definitely stay again!

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Helpful?
2Thank Stacy P
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Beach Resort and Spa. I am glad to hear that our team members were very helpful and you enjoyed the comforts of the beach. We look forward to welcome you back soon.

Reviewed 8 September 2015

I actually stayed here for a long weekend in July 2014, and really enjoyed the experience. The rooms were perfect, the ambience around the place was chilled, and just what I expected. The staff around the bat could not do enough for you, and were very friendly. I would fully recommend staying here, and I plan to stay here in...

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1Thank Mr T
Bedford, United Kingdom
Reviewed 7 September 2015

We stayed at this hotel for two weeks in August this year. The staff are all lovely, even the trainees- Julien. The hotel is well located and the beach is so accessible. Our room was very very noisy though, which was a shame, we were in a garden view room, which overlooked a play area, so about 3 nights a...

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Helpful?
2Thank Emma E
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent two weeks stay at our 4 star luxury Bay Gardens Beach Resort and Spa. I am proud to hear that our team members provided you with great service and you got to enjoy the beach. We will certainly look into what you have mentioned in regards...

Washington
Reviewed 3 September 2015

My new hubby and I stayed here with 22 of our friends and family for two nights before we took off on the Island Windjammers Sagitta for a week of island hopping and stayed one additional on the way back. The staff were amazing, very accommodating and had learned our names on the first day. The rooms were large, comfy...

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Helpful?
2Thank Girlietomboy
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the 4 star Bay Gardens Beach Resort and Spa in beautiful Saint Lucia. I am glad your group got to experience our legendary service and accommodations. We hope you took some great memories of your trip and our island and we look forward to...

Vacaville, California
Reviewed 1 September 2015

My wife and I celebrated my 50th birthday at the resort for 5 nights. The room we had was wonderful. It was on the 3rd floor facing the beach/water and we had the most gorgeous sunset every evening from our balcony. We were presented with a bottle of bubbly for my birthday, not to mention the intoxicating RUM PUNCH upon...

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7Thank Roderick B
Bridgetown
Reviewed 1 September 2015

Stayed here with my family on a vacation and I instantly saw why Bay Gardens Resort came so highly recommended by my friends who had stayed here. The hotel is well-maintained, rooms are large and comfortable, and the service! Every breakfast I was welcome with a smile, and every Happy Hour left me smiling. This is a great hotel, and...

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Helpful?
2Thank Fatimah J
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to share your experience with us. We strive every day to provide a better quality product for our clients and are happy to hear that you were able to enjoy the resorts facilities and exceptional customer service. Our drinks are mixed with Island love and our bar tenders will be waiting to serve you...

London, United Kingdom
Reviewed 31 August 2015

On holiday with my family, 5 of us split two rooms. Rooms were lovely, tidy, everything was working and every complimentary water, coffee and tea. The location is perfect, short walk to town with buses every half an hour if you need. Lots of restaurants around and food on site - lovely meals here and some great musicians in the...

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Helpful?
3Thank gigi-mkl
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us valuable feedback on your recent stay with us. I am happy to hear that you found the location of the property ideal and that you enjoyed the resorts spacious and tidy rooms together with the service of our helpful and friendly team members. We will ensure that moving forward bags are...

London, United Kingdom
Reviewed 31 August 2015

Good points: - Large rooms - Comfortable beds - Good showers Bad points: - It feels like they're constantly trying to rip you off (hard sell on bottled water at meals, wanting to add 10% service charge to the transfer taxi fare) - The wifi is very slow and unreliable. It’s deeply frustrating. - Service is bad. They’ll have the...

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Helpful?
2Thank 688tom
baygardensresorts, Guest Relations Manager at Bay Gardens Beach Resort, responded to this review

Thank you for taking the time to leave us valuable feedback on your recent stay. I am glad to hear you enjoyed our spacious rooms, comfortable beds and showers. It is the standard by all hotels to add the 10% service charge for every transaction. We will certainly look into the Wi-Fi connectivity, breakfast service and comforts in a continued...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Bay Gardens Beach Resort is an all-suite hotel with magnificent views of the stunning Caribbean Sea. The architecture of this private boutique and hip hotel is reminiscent of its colonial past, with a mixture of both Caribbean-French and Georgian plantation style, incorporating traditional elements of timbered balconies and verandas for that true Caribbean ambiance. This resort provides a luxurious and relaxing environment for guests with every possible modern facility. Suites are complete with full kitchens, modern bathroom fixtures and living and dining areas. All feature cable TV, DVD and CD players, high-speed internet access and Wi-Fi. The Bay Gardens Beach Resort... Your Window to Paradise. ... more   less 

Additional Information about Bay Gardens Beach Resort

Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Price Range: $233 - $822 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet
Hotel Style:
#1 Green Hotel in Gros Islet
#2 Family Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#3 On the Beach Hotel in Gros Islet
#3 Top resorts Hotel in Gros Islet
#3 Spa Hotel in Gros Islet
#3 Luxury Hotel in Gros Islet
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Beach Resort staff and other travellers.
76 questions
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Southwest Oklahoma

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Questions? Get answers from Bay Gardens Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach or garden view for tranquility.”
 of 5 bubbles 304mw, 5 Dec 2016 | Read review
“Electrical outlets didn't work. Client should be told the room type at reservation. I found out upon arrival that I was given a twin bedroom, it certainly didn't make me blush. Shower jell tube was empty and two small bottles were provided for my fiancé and I. The TV is also too small for the distance from the bed, a 50" would have been nice.”
 of 5 bubbles shearvon_Devenish, 1 Dec 2016 | Read review
“If you are in the 400 tower your room has no views except to a field next door”
  • Pool area
 of 5 bubbles jucalo57, 29 Nov 2016 | Read review
“A room on the upper floor gives the best view.”
 of 5 bubbles GeetaA_13, 22 Nov 2016 | Read review
“Stay in an ocean front suite”
 of 5 bubbles JeffAnnas, 18 Nov 2016 | Read review
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