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Sugar Beach, A Viceroy Resort

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Traveller (2157)
Room & Suite (729)
Pool & Beach (454)
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Overview
  • Excellent77%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cane bar”(178 reviews)
“bayside restaurant”(142 reviews)
“great room”(301 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
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Rooms
Jul. 9Jul. 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,528)
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All reviewscane barbayside restaurantgreat roomsushirainforest spasugar beachluxury villabutler serviceplunge poolst luciaour honeymoonbeach barviceroy resortdinner reservationsservice chargerainforest walkmeal plan
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121 - 125 of 1,480 reviews
Reviewed February 4, 2018

Stayed 5 nights in mid-June 2017 and were at first a bit worried when we read through some of the reviews, although many of these just relate to the restaurant or beach area (where guests coming from other others or just staying for some view...More

2  Thank Traveller_A359
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded February 9, 2018

Good Day, We truly appreciate you taking the time to share your feedback about your stay at Sugar Beach, A Viceroy Resort. I am happy your overall stay was good with the exception of the disappointment that you highlighted with our food prices. . We...More

Reviewed February 4, 2018

My husband and I waited a year and a half to take our honeymoon, but let me tell you, it was worth the wait!! Sugar Beach was one of the best and most unique resorts we have ever stayed in! We have had the opportunities...More

Review collected in partnership with this hotel
Thank AmyScottLev84
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded February 9, 2018

Good Day Amy, Happy belated honeymoon! I feel proud reading your review and knowing that your honeymoon was all that you wanted and more. Thank you for sharing your wonderful experience with us. It is gratifying to read that you were amazed with the setting...More

Reviewed February 4, 2018

Fantastic spot with the finest beach in St Lucia. Beautiful place to stay with great amenities and staff. Lots to do, or not do if you just want a relaxing beach vacation. For the adventure seeker you can hike Gros Piton which is very challenging...More

Review collected in partnership with this hotel
Thank fmarks16
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded February 9, 2018

Good Day FMarks16, Thank you for taking the time to post this review of your stay at Sugar Beach, A Viceroy Resort. It brings us great satisfaction to know that we provided exceptional service and that you were equally impressed by our wonderful white sandy...More

Reviewed February 3, 2018

Stayed here in December in a 1 bedroom suite Beautiful room with the comfiest bed. Huge tv that came out of the unit at the end of the bed. I loved the Buddha iPod docking station The walk in closet was a fabulous edition and...More

Thank Lucy C
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded February 9, 2018

Good Day Lucy C, Thank you for your glowing comments about your recent stay at Sugar Beach, A Viceroy Resort. It is gratifying to learn that your overall expectations were exceeded. We are committed to providing a high level of service to all of our...More

Reviewed February 3, 2018

We arrived around 5 pm this past Sunday night. We were given a tour of our room by our personal butler and a phone to call a butler 24/7. Our villa was magical - with a view of the Pitons, private pool and lounge chairs....More

1  Thank tholt1
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded February 9, 2018

Good Day Mr and Mrs Holt, It is disappointing to read your review on TripAdvisor after all of our correspondence. I had hoped the monetary gesture and the courtesy late check out I offered would have been compensation for the unfortunate circumstance you have described....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$479 - US$2,604 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#6 Luxury Hotel in Soufriere
#6 Spa Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$479 - US$2,604 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#6 Luxury Hotel in Soufriere
#6 Spa Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2157)
Room & Suite (729)
Pool & Beach (454)
Dining (217)
Amenities (82)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
P N
June 22, 2018|
AnswerShow all 3 answers
Response from MarkSterner | Property representative |
Good Day, Thank you for your interest in exchanging vows at our beautiful resort. Kindly reach out to our Wedding and Events team at the resort so they can share more information including photographs with you. We look... More
0
Votes
kcamber2017
June 21, 2018|
AnswerShow all 2 answers
Response from MarkSterner | Property representative |
Good Day, Thank you for choosing Sugar Beach, A Viceroy Resort. Lunch and Casual Dinner restaurants: Dress code for lunch is casual however bathing suits should be covered up. Dress code for dinner is smart casual. Our... More
0
Votes
scmdux
June 7, 2018|
Answer
Response from MarkSterner | Property representative |
Good Day, Thank you for choosing Sugar Beach, A Viceroy Resort. We are looking forward to welcoming you next year. Please know that the taxes are prepaid and there will be no resort fees when you check out. Best... More
1
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Room Tips
"beach villas"
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"Any of the Beach Bungalows are well worth the extra charge and do not disappoint!"
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"The resort in built on a hill that slopes to the beach. Select higher elevated villas for the view over the..."
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"Our villa was in the 700s which is a shuttle to get anywhere. The 500s might be a better location to get..."
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