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Sugar Beach, A Viceroy Resort

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Sugar Beach, A Viceroy Resort
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1,191 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Beach, A Viceroy Resort
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Showing 1,156: English reviews
Reviewed 24 October 2016

We got to the Sugar Beach resort by chance: we booked Ladera but it closed due to the hurricane, so Expedia replaced our booking in a week notice to the Sugar Beach. We stayed at the Beach Bungalow room which was very convenient: on the beach close to the diving center and the restaurant. The decor was Victorian and the...

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Helpful?
Thank Efrat H
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your Sugar Beach experience on TripAdvisor. We strive to find ways to inspire our guests through the services that we offer. I am pleased that our offering met and exceeded your expectations especially in the area of food and beverage. The chef and the rest of the team will be...

Aberdeen, United Kingdom
Reviewed 19 October 2016 via mobile

Went here as part of boat trip(captain delboy exodus )and this was really good restaurant food and staff are amazing great location plus great spot for snorkelling beautiful clear waters thank you delboy

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2Thank alfiesda
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to visit Sugar Beach, A Viceroy Resort. We are happy that you enjoyed your short visit. We hope to welcome you back in the near future as resident guests. Regards, André Boersma General Manager

Reviewed 19 October 2016 via mobile

First off, the resort is incredibly beautiful. My husband surprised me with this trip for our honeymoon. The views are absolutely breath taking and I'm not sure you can find a better spot. We came here on our honeymoon in October of 2016. Mostly everything was wonderful, but the things that weren't so great were really big deals to us....

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6Thank Leah H
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to provide feedback about your honeymoon at Sugar Beach, A Viceroy Resort. I am happy to hear that on balance you had a fabulous vacation and that your expectations were exceeded in almost every area. Thank you also for pointing out the areas you feel we need to improve on. Unfortunately, as...

Indianapolis, Indiana
Reviewed 17 October 2016

Resort - immaculate grounds. Staff ratio to guests was unbelievable. Southern hospitality at its finest. Accommodations were fabulous. We enjoyed having our pool to relax at when it got too hot or even cloudy. Food - amazing. We enjoyed the Great Room cuisine a touch more than Bayside, but both were amazing. We enjoyed the AI plan and found it...

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3Thank lesleypfleging
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your wonderful comments and for taking the time to post this review. We are very pleased that you had a perfect holiday at Sugar Beach, A Viceroy Resort and that our setting and everything that we offered was first class in every way . Once again your comments and business are greatly appreciated. We are...

Reviewed 12 October 2016

We decided on a last minute trip to Sugar Beach in June, it was always on my bucket list of places to go! The Good: It is an absolutely beautiful resort and every detail of the design and amenities are 5 star! Upon arrival we were greeted by our butler with drinks and snacks. We were also given phones to...

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4Thank CoralAshen
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your comments about your stay at Sugar Beach, A Viceroy Resort. I am glad that you enjoyed your stay with us with the exception of the disappointment that you highlighted. We try our best to offer our guest the best possible experience. Had we known the depth of your concerns, rest assured, we would have...

Reviewed 10 October 2016

Viceroy Sugar Beach has it all…location, views, stunning grounds, spacious rooms, a white sand beach, a unique treehouse spa…you name it, they have it! The resort is perfectly located on one of the best beaches in St. Lucia, in between the Pitons with easy access to many of the main attractions on the island. The main building, which used to...

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1Thank Jessica L
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your glowing comments about Sugar Beach, A Viceroy Resort. We agree with you that Sugar Beach is a very special place that’s hard to compare both for its location and the exceptional experiences we create for our guests. It warms our hearts to know that you enjoyed the best vacation you and your partner have...

Columbus, Ohio
Reviewed 10 October 2016 via mobile

My husband and I stayed at Sugar Beach for our 10th anniversary. The resort is as beautiful in person as it is in the pictures. We stayed in 907, which was a superior luxury villa. The location was very private and had a nice view of the ocean and piton. It was always easy to get a shuttle down to...

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1Thank WrightGirl13
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time and making the effort to write this very useful review about your recent anniversary stay at Sugar Beach, A Viceroy Resort. Based on what you have highlighted, your stay was perfect and you enjoyed all the special touches and attention to detail that we offered. I am pleased that the all-inclusive package...

Indianapolis, Indiana
Reviewed 4 October 2016

Mindy Sly at Beach Bum Vacations helped us with every little detail of planning this trip and took all of the stress of planning a trip off our plate allowing us to focus on our wedding planning. Everything went so smoothly thanks to her and we could not have been happy with her services and we highly recommend using her....

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22Thank Jkspeckman
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day: Thank you for taking the time to comment on your recent stay at Sugar Beach, A Viceroy Resort. We are happy that your expectations were exceeded in all areas and that you are already thinking of a return trip. We would welcome the opportunity to serve you again. Once again, your comments and business are greatly appreciated. Regards,...

Fairfield, Connecticut
Reviewed 3 October 2016

We honeymooned at Sugar Beach in late September, and it was absolutely stunning. We arrived in the pouring rain and it was still breathtaking. Being tucked in between two mountains, in a rainforest AND beach setting makes you feel like you are in the most secluded, exclusive part of the island, especially when everyone from the touristy resorts in the...

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2Thank Wendy W
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for talking the time to share your comments about your honeymoon at Sugar Beach, A viceroy Resort. Based on what you have described, it appears that every aspect of your stay was amazing. We work hard to ensure each and every one of our guests returns home with memories to treasure—especially those who have chose to...

Reviewed 1 October 2016 via mobile

This resort was perfect for our 15th anniversary getaway. Great food and service, and a beautiful location. We were in the 300s and it was perfect. Shuttles always prompt. However, if you are looking for lots of acuSt Lucia is not touristy like other Caribbean islands. It is more uninhabited.

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1Thank valerie b
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We truly appreciate your glowing comments about your anniversary stay at Sugar Beach, A Viceroy Resort. I am glad that you were happy with your decision to make Sugar Beach your destination to celebrate this special occasion. I will be delighted to share your feedback with the rest of the team. Once again, thank you for your comments...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $566 - $2,048 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, West Indies, Hotels.com, Travelocity, Hotwire, Orbitz, TripOnline SA, getaroom.com, Evoline ltd, Jetsetter and HotelQuickly so you can book your Sugar Beach, A Viceroy Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Family Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Spa Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#5 Luxury Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
138 questions
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Southwest Oklahoma
7 months ago

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Questions? Get answers from Sugar Beach, A Viceroy Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5