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Sugar Beach, A Viceroy Resort

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Traveller (2147)
Room & Suite (728)
Pool & Beach (453)
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Overview
  • Excellent77%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“cane bar”(174 reviews)
“bayside restaurant”(140 reviews)
“great room”(297 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
Offers from Sugar Beach, A Viceroy Resort
Special Offer: Getaway - Save Up to 20%
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,495)
There are newer reviews for Sugar Beach, A Viceroy Resort
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Traveller rating
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All reviewscane barbayside restaurantgreat roomsushirainforest spasugar beachluxury villabutler serviceplunge poolst luciaour honeymoonbeach bardinner reservationsservice chargerainforest walksunset cruiseviceroy resort
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81 - 85 of 1,448 reviews
Reviewed February 8, 2018 via mobile

After 10 years of being in St Lucia over Christmas & New Years, this year was the most confusing at Sugar Beach. We do not stay at the resort and will often go down for a snorkel and lunch at the beach bar or restaurant....More

4  Thank sabsong
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded February 14, 2018

Good Day Sabsong, Thank you for sharing feedback about your day visit to Sugar Beach, A Viceroy Resort. I would like to apologize if you were not correctly informed about the process for shuttle and parking for non-resident guests visiting the resort. We will continue...More

Reviewed February 8, 2018

The staff was very friendly and helpful at all times there was always someone around to help or answer any questions. Had a wonderful stay the rooms was perfect and kept clean my whole stay, the property is very special and unique with the Pitons...More

Review collected in partnership with this hotel
1  Thank Mark W
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded February 14, 2018

Good Day Mark W, We are happy that you had a great time and your stay with us was nothing short of perfection. Thank you for your wonderful review and five star rating. Our aim is to provide our guests with the best possible experience...More

A TripAdvisor Member
21
Reviewed February 7, 2018 via mobile

We visited Sugar Beach in November 2017. The weather was postcard perfect as was our entire visit from the beach side elegance and luxury to the grounds, restuarants and amenities. We were treated like royalty and every small detail was provided so that we felt...More

1  Thank A TripAdvisor Member
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded February 14, 2018

Good Day, We truly appreciate you taking the time to share your wonderful feedback about your stay at Sugar Beach, A Viceroy Resort. We are delighted you enjoyed your stay and thank you for recognizing and acknowledging the incredible attention to detail that goes into...More

Reviewed February 6, 2018

This is an exquisite resort , beautiful buildings, wonderful grounds and great attention to detail in the fine , airy accomodation . Choose your room carefully as some are a distance from the beach and facilities up a long steep hill . We loved the...More

Thank Louise W
Response from MarkSterner, General Manager at Sugar Beach, A Viceroy ResortResponded March 1, 2018

Good Day Louise W, Thank you for taking the time to comment on your stay at Sugar Beach, A Viceroy Resort. On balance it appears that you had a wonderful stay with the exception of the highlighted concerns. Sugar Beach has the most beautiful location...More

Reviewed February 5, 2018 via mobile

Let me start by saying that we are fairly well traveled and have been to a bunch of beautiful all inclusive hotels, typically in Mexico. My husband surprised me for our 10 year anniversary and took me to Sugar Beach in St. Lucia for 5...More

1  Thank apapa02
Response from MarkSterner, Owner at Sugar Beach, A Viceroy ResortResponded February 14, 2018

Good Day, Thank you for sharing your glowing comments about your anniversary stay at Sugar Beach, A Viceroy Resort. We are delighted to read how amazing your stay was and are happy that we were given the opportunity to exceed your expectations. We are delighted...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$473 - US$1,659 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#6 Spa Hotel in Soufriere
#6 Luxury Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$473 - US$1,659 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Top resorts Hotel in Soufriere
#6 Spa Hotel in Soufriere
#6 Luxury Hotel in Soufriere
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2147)
Room & Suite (728)
Pool & Beach (453)
Dining (216)
Amenities (82)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Bryan P
May 23, 2018|
AnswerShow all 5 answers
Response from MarkSterner | Property representative |
Good Day, Thank you for considering Sugar Beach, A Viceroy Resort. The water taxi is able to take you as far as a small fishing village which is 15 minutes away from the airport. Once you get to the docks in the village you... More
0
Votes
Bryan P
May 23, 2018|
AnswerShow all 3 answers
Response from MarkSterner | Property representative |
Good Day, The land taxi starts at a price of $75 and goes up depending on the transfer type. The water taxi would cost more and would again differ on the type of boat, you would be required to take a land taxi 15 minutes in... More
0
Votes
Tammytam18
April 30, 2018|
Answer
Response from MarkSterner | Property representative |
Good Day, Thank you for choosing Sugar Beach, A Viceroy Resort. You are able to make dining reservations and spa appointments when you arrive at the resort. We normally recommend that you do so in advance as your preferred... More
1
Vote
Room Tips
"Request a room as far from the street as possible to avoid vehicle and butler noise"
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"Sugar Mill rooms are a great location, you can walk everywhere and do not need to be called to get picked up!"
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"close to main buildings so not reliant on shuttle"
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"Many choices for rooms and views and locations. Be sure to ask about the options."
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