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Jade Mountain Resort

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851 Reviews from our TripAdvisor Community

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Showing 813: English reviews
Oakville, Canada
Reviewed 4 weeks ago via mobile

Sure it's beautiful and the sanctuaries (rooms) are awesome. Yes it has the coolest beach bar...and the Celestial Terrace with the most amazing view in the Caribbean. And yes the food is fantastic. But....it's the staff that set this place above the rest: they make you feel special! And isn't that the point.

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3Thank GlenYates62
Washington DC, District of Columbia
Reviewed 1 November 2016

I first would like to thank - TripAdvisor... Wow, without researching on TripAdvisor I would not have known that such an extraordinary luxury gem existed in St. Lucia!! Next, I must thank with my deepest gratitude - Annie Roquette (Guest Services Manager). She is such an amazing person and your professionalism and sincerity are great additions. Without your efforts our...

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3Thank DClivin
New York City, New York
Reviewed 21 October 2016

Our honeymoon at Jade Mountain took our breath away! From the minute we stepped foot on property we were spoiled. Every single employee at the hotel treated us with respect and accommodated our every need. We stayed in the Galaxy Sanctuary. There are no words to describe how unbelievable it was. Our view was something we thought we would only...

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1Thank katebenvo
Rye, New York
Reviewed 13 October 2016

I have stayed at many amazing hotels but other than an overwater villa in Bora Bora none will leave such an indelible mark in my memory. Waking up every morning and seeing the Pitons and ocean framed outside your sanctuary is an image I will never forget. You feel like you are living in a luxury treehouse in the jungle...

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Thank Michael D
Haifa District, Israel
Reviewed 11 October 2016 via mobile

Jade Mountain set the bar very high, and frankly we don't know we are ever going to top this experience. Everything from the amazing room (sanctuary) to the VIP service. They went out of their way to accommodate our every wish, going above and beyond our expectations to personally tailor our vacation for us. We missed the cooking class? no...

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1Thank Alon J
Reviewed 10 October 2016

There are not many hotel rooms in the world that take your breath away, but the rooms at Jade Mountain do just that. This property has by far, the most stunning architecture and views of any resort I’ve ever been to. The service is excellent – first class, but authentic, warm and genuine. This property is worth the splurge as...

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1Thank Jessica L
Reviewed 4 October 2016 via mobile

Words cannot explain how amazing this place is. The hotel is beautiful and just perfect, the food and drinks amazing. The staff well there just something else how jade mountain management managed to recruit so many absolutely outstanding staff members is beyond me. I would come back in a heart beat. So Monday night we stayed up late drinking and...

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Thank Terry P
Ringwood, New Jersey
Reviewed 4 October 2016

My husband and I stayed at Jade Mountain for 2 nights at the beginning of our honeymoon before heading off to Sandals. I would highly recommend splurging to come here because it was absolutely amazing. I wish we could have stayed longer, but being able to experience this piece of paradise was incredible. Our flight to St. Lucia was delayed...

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Thank kvanheemst
Reviewed 29 September 2016

My husband and I came to Jade Mountain for our honeymoon - having read several reviews, I had high expectations, but this hotel blew even those away. Everything about this place is amazing. The rooms are stunningly gorgeous, the food never disappointed, and the service could not have been better. The staff at JM do everything they can to ensure...

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3Thank Elyse E
Sudbury, MAssachusetts, USA
Reviewed 28 September 2016

My wife and I stayed at Jade Mountain on St. Lucia from September 17-24, 2016 and celebrated our 31st wedding anniversary. We were greeted at the airport with cool, mint-scented towels and a private BMW SUV. The driver pointed out the sights along the 1-hour drive to Jade Mountain Resort and stopped about 1/2 way at a roadside cafe. He...

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1Thank Charles C

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more   less 

Additional Information about Jade Mountain Resort

Address: 100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: $1,483 - $3,555 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jade Mountain Resort 5*
Number of rooms: 29
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Also Known As:
Jade Mountain Hotel
Hotel Jade Mountain
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere
Hotel Style:
#1 Luxury Hotel in Soufriere
#1 On the Beach Hotel in Soufriere
#1 Green Hotel in Soufriere
#1 Romantic Hotel in Soufriere
#7 Family Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Jade Mountain Resort staff and other travellers.
67 questions
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St. Albert, Canada
5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with individual swimming pools are awesome for a couple's getaway”
 of 5 bubbles A4823FXmichaelp, 5 Dec 2016 | Read review
“The Sun rooms are all on the end and have amazing pools.”
 of 5 bubbles lindajS6279AM, 3 Dec 2016 | Read review
“If you can't afford to stay in one of the sanctuary rooms, purchase a day pass to Anse Chastanet and tour Jade Mountain. Great deal!”
 of 5 bubbles 983tonil, 22 Nov 2016 | Read review
“Get as expensive a sanctuary you can afford. No regrets.”
 of 5 bubbles gregdestep, 17 Nov 2016 | Read review
“all rooms are amazing, make sure you get a room with plung pool”
 of 5 bubbles jagergil, 16 Nov 2016 | Read review
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