Amazing service from Lew at Gizmos! All the staff were great but he made our stay a great one. Wifi can be sketchy at times, but overall it worked fairly well. Pureoceans restaurant is a must...the food was fabulous and the staff are very attentive. We will definitely return to the Island and stay here again.
I'm ending my first week stay at DiVi Resort, Little Bay, St Maarten. To say I am beyond pleased by the outstanding customer service I've received by the hospitality manger and her staff during my first week is an understatement . Ann Marie is the epitome of going the extra mile in providing the very best customer experience for all of her guests. She is personable, knowledgeable, and charming to everyone on site. She thinks out of the box to solve minor issues. She clearly has her finger on the pulse of the island vibe! I am very impressed with her. Period! The beautiful resort is in the very best location on the island. Sun, beach, and fun for days. It's perfect!
Very nice resort. The view was breathtaking from the resort. We stayed in a 1 bedroom unit and there was lots of space for 2. Plenty of on-site activities for all ages The staff was very helpful and accommodating Will definitely go back
Highly recommend. Beautiful resort, plenty of activities & restaurants. Staff is very friendly & welcoming. Rooms are very accommodating & every room has a view of the beautiful Caribbean sea. So much fun that you really never leave the resort
Check in was smooth and front desk is friendly. Room in the oceans tower are beautiful, views are amazing. Grounds are clean and quiet, pools are beautiful. Overall experience was good except the Food and Beverage experience. I’m glad that we didn’t purchase the All inclusive because the food service is terrible. Food is mediocre if you can get some. All restaurants seem to be short handed and service takes forever. Tried to experience on numerous occasions during our stay but quite frankly gave up. Average wait for a server was 10-15 minutes: I walked up to the kitchen just to get a menu. The only place with a relatively short wait is the pizza place. We decided to leave the property to eat out meals because of such poor food service.
The service was poor (nonexistent) and the place was dirty and shaby looking... construction noise all around and the place was generally a poorly run dump of a hotel. Save yourself some hassle and stay anywhere else....................
We have stayed at Divi Resort several times and it was very lovely once again. This time we spent the new years on the patio of our comfy room watching the fireworks. It was quite romantic and an unforgettable experience. We decided to book an extra night because we did not want to leave just as yet. What I love the most about the rooms, are the fancy bathrooms with spacious bathtubs. I can't stay there without enjoying a nice hot bath, it's so relaxing. Also it was great that our patio had beach chairs to lounge on in addition to regular chairs and a table. Walking around on the property was also very pleasant. It's clean, well maintained and has a wonderful tropical and lively vibe. It's nice to be able to choose between multiple restaurants and pools on the property. This gave our stay some variation and we could switch it up. Also the walk up to the historical Fort Amsterdam, which is on property, offered breath taking views. Staff was friendly and food was good. I'm looking forward to my next stay at Divi and will definitely try out their new restaurant/lounge Mix by Oceans.…
The unit we had was large and well equipped, but there were very large cockroaches in the room 3 days in a row leading to us leaving the hotel. The staff tried spraying the first night and moving us to a new unit the second night but it was right next door and had the same problem. We couldn't relax, we left at considerable expense to salvage our vacation somewhere bug free. There was also a lot of pressure on check in to attend a presentation which we were not interested in and service in the restaurant was really slow. The beach was okay, it had plenty of seating and good snorkeling with calm water, but We will not return.
Divi Little Bay has always been our favorite resort. We’ve been there at least twice last year. My girlfriend booked us a room and the view was great. We had a perfect view of the fireworks for the New Year’s celebrations in Philipsburg. The room was also very cozy and clean. The property is also well maintained. The general manager Mrs. Anne-Marie Brooks is very friendly and accommodating, she always provides us with great help when needed. The food at the Sea Breeze restaurant was great (we recommend the sea breeze burger, very tasty). We’ll most definitely be returning again this year.
Gorgeous beach front resort with newly built/renovated suites. Fridge didn’t work. Phone didn’t work. Couldn’t plug in two cpap machines. Patio doors didn’t lock. Couldn’t turn AC down. Most of the machines in the gym were broken. Complained twice to front desk but never saw a manager or maintenance person. Would never stay there again. Too bad.