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Sonesta Great Bay Beach Resort, Casino & Spa

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Sonesta Great Bay Beach Resort, Casino & Spa
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4,041 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Great Bay Beach Resort, Casino & Spa
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Showing 3,526: English reviews
Florence, South Carolina
Reviewed 19 October 2015

Just returned from 6 nights at Sonesta Great Bay with my husband & overall it was okay but 2 things needing improvement were the food & lack of entertainment. The buffets were ALWAYS cold, never got anything hot off of it!! Breakfast was by far the best since you got to have omelets made to order HOT & also French...

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Helpful?
4Thank SLitteral0722
LiveMaho, Guest Relations Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Guest, We are very pleased you chose to stay at our all-inclusive beach resort in St. Maarten. We enjoy hearing all about your stay and we certainly do appreciate this personalized feedback. Sunny regards from SXM, Martha Guest Engagement Coordinator

Bloomsburg, Pennsylvania
Reviewed 18 October 2015

The server, at the buffet, Johnathan was a joy to be around took excellent care of our needs and made us feel welcome and pampered. Janean, the beautiful girl who welcomed us every meal and seated us, was sweet and so helpful. The spa was wonderful, massages relaxing and Jardin, took time to talk to us and lightened our day....

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Helpful?
2Thank Janice S
Amanda F, Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Janice S, Thank you so very much for sharing your positive review with us. We have shared your comments with our Management Team and our staff to show them to keep up the good work. We strive to get comments like this from our guests and hope to see you again in the future. Best regards, Sonesta Great Bay...

Reviewed 18 October 2015 via mobile

Just back from a week vacation. Nothing but good things to say about my stay. The staff was friendly and helpful. Florita and Alexander were a few amongst the many who helped to make our stay great. I also have to say that our butler Jordaine was the Best!! He's excellent at his job. A true treasure. I hope the...

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Helpful?
1Thank lava55
Amanda F, Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear lava55, We appreciate that you took the time to write your 5 star review about your time with us and are pleased to see you had a wonderful week long vacation with us. Thank you for highlighting a few of our staff members, we will make sure to let them know they are doing a great time. Thank you...

Hyde Park, New York
Reviewed 18 October 2015

Every day our hostess, Janean, would greet us with a smile and ask us if there was any special table we would like to sit at. We always asked for Jonathan Puente who was our waiter since the first day...he was always helpful and always had a smile on his face. When we would leave the restaurant Janean would always...

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Helpful?
1Thank Debzie55
LiveMaho, Guest Relations Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Guest, We are very pleased you chose to stay at our all-inclusive beach resort in St. Maarten. We enjoy hearing all about your stay and we certainly do appreciate this personalized feedback. Sunny regards from SXM, Martha Guest Engagement Coordinator

Milton, Canada
Reviewed 17 October 2015

From the initial check-in, through to a rather sad check-out the vacation was excellent. The room was large and ,clean. We were located in a room with fabulous view of the ocean and Great Bay. The staff were friendly, attentive and continually asking if their more that they could do. All the restaurants served very tasty and fresh food, with...

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Helpful?
3Thank Robert S
Amanda F, Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Robert S, Thank you for sharing your review with us. We're pleased to see you had a great time with us at our adults-only resort from the moment you checked-in until check-out. We appreciate you highlighting our rooms, location, friendly staff, restaurants and overall resort. We appreciate your valuable feedback and hope to see you again soon. Best regards,...

Ajax, Canada
Reviewed 16 October 2015

We spent a week at the Great Bay on Sept 17th to Sept 24, Room 509. It was so relaxing just to look at that beautiful ocean especially when the cruise ships are in. That's what makes our vacation. The food was very delicious (10 out of 10)! The entire management team and staff crew were all wonderful as always....

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Helpful?
4Thank Islandgirl0492011
Amanda F, Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Islandgirl0492011, Thank you for taking the time to share your five star review with us. Our staff is pleased to hear that you had a perfect week long vacation spent here with us and we will make sure to pass on your special thanks to the staff members you mentioned. We hope to see you again in the near...

Hamilton, Canada
Reviewed 16 October 2015

this was our first visit here and it was wonderful. the staff was very nice especially our hostess Janean always welcomed us with abig smile and a warm and friendly greeting our server Earlyn was very attentive to our needs and made our dining experience special

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Helpful?
4Thank 156happytraveler
Amanda F, Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear 156thappytraveler, Thank you for sharing your positive comments with our Management Team and staff. We are all truly pleased that you enjoyed your first time here and we hope it is the first vacation with us of many. Best regards, Sonesta Great Bay Beach Resort Management

Reviewed 16 October 2015

Although my husband and I did not get to enjoy all of the facility due to my husband's illness, the Butlered Suite was perfect. The staff did everything possible to make our stay as pleasurable as possible. Our Butler, Jordaine, went above and beyond to accommodate our every need. He was professional, well-spoken, and a delight to be around. It...

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Helpful?
4Thank BigUncleRon
LiveMaho, Public Relations Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Guest, We are very pleased you chose to stay at our all-inclusive beach resort in St. Maarten. We enjoy hearing all about your stay and we certainly do appreciate this personalized feedback. Sunny regards from SXM, Martha Guest Engagement Coordinator

A TripAdvisor Member
1 review
4 helpful votes
Reviewed 15 October 2015 via mobile

It's a really nice hotel. The people who work there are very friendly and helpful. Today two employees Andy and Daneris made my day and helped me out. I really felt at home. I recommend this hotel. It's nearby the city of Philipsburg where you can shop.

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4Thank A TripAdvisor Member
Amanda F, Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear A TripAdvisor Member, Thank you for taking the time to share your positive review with us. We appreciate you for highlighting our resort, staff members and location. Thank you very much for recommending us and we hope to see you back soon. Best regards, Sonesta Great Bay Beach Resort Management

Richmond Hill, Canada
Reviewed 15 October 2015 via mobile

My husband and I stayed at the Sonesta Great Bay for one week in September 2015. The positives far outweigh the negatives at this resort. The food and service were fantastic, probably the best I've ever experienced. It is a very small resort but there was something to keep us entertained every night whether it was an outdoor BBQ, band...

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Helpful?
3Thank Marie C
Amanda F, Manager at Sonesta Great Bay Beach Resort, Casino & Spa, responded to this review

Dear Marie C, Thank you for sharing your review with us about your recent stay at our resort. We are so pleased to see that you and your husband had a beautiful vacation spent here for one week and that our food and service were the best you've experienced. We work very hard to hear comments like that and will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Sonesta Great Bay Beach Resort, Casino & Spa is a serene Caribbean haven - and St. Maarten’s premier, limitless all-inclusive, adults-only resort. Delivering a new level of sophistication and style, the elegant destination hotel is situated on a mile-long white-sand beach, overlooking Great Bay and the sparkling sea. With endless amenities and personalized service, the resort invites guests to unwind at three swimming pools, four restaurants, four bars, a spa and the Golden Casino for the ultimate vacation experience complimented by stellar service. ... more   less 

Additional Information about Sonesta Great Bay Beach Resort, Casino & Spa

Address: 19 Little Bay Road, Philipsburg, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Sint Maarten > Philipsburg
Price Range: $379 - $704 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Great Bay Beach Resort, Casino & Spa 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Sonesta Great Bay Beach Hotel Philipsburg
Sonesta Great Bay Beach Resort And Casino
St Martin Great Bay Hotel
Sonesta Philipsburg
Great Bay Beach Hotel
Philipsburg Sonesta
St Maarten Great Bay Hotel
Hotel Sonesta Great Bay Beach
Sonesta Great Bay Beach Resort, Casino & Spa St. Maarten-St. Martin/Philipsburg
Hotel Style:
#2 Romantic Hotel in Philipsburg
#3 Family Hotel in Philipsburg
#3 On the Beach Hotel in Philipsburg
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Great Bay Beach Resort, Casino & Spa staff and other travellers.
543 questions
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Questions? Get answers from Sonesta Great Bay Beach Resort, Casino & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a ocean view on the apartment side of the resort”
kennethbC5765YV, 27 Apr 2017 | Read review
“the balcony is the best, especially if it rains you can still enjoy the view”
sna0412, 27 Apr 2017 | Read review
“avoid island view for a better sleep”
Bill195005, 27 Apr 2017 | Read review
“The resort is tiny. Not worth calling it a resort, more like a hotel.”
F2648LKrominar, 26 Apr 2017 | Read review
“Do not book this place”
ahtibatr, 26 Apr 2017 | Read review
5 of 5