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Mercure Saint-Martin Marina & Spa

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Mercure Saint-Martin Marina & Spa
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674 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Saint-Martin Marina & Spa
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Showing 247: English reviews
Sutton, United Kingdom
Reviewed 3 weeks ago

During my visit to this hotel I found thatalthough the management was a bit disorganised, the restaurant staff couldn't be more helpful especally the Restaurant Manageress.The hotel itself is very family friendly and very safety conscious. There is a lovely beach in the bay where you can relax, enjoy the sunshine and water sports. Everyone is so helpful it made...

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Helpful?
Thank Donald F
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

Dear Donald, Thank you very much for your fantastic review ! We will forward your message to our team, this will be happy and proud to read your message. They do their best everyday to give our guests the best service! We are always pleased to welcome families in our hotel, our swimming pool has a special bath for children...

Reviewed 3 weeks ago via mobile

I didn't know what to expect from this hotel even though I have stayed on the island a few times and explored some of the other properties. The property and rooms are beautiful! I really enjoyed dining by the water at the open air restaurant. The food served was beyond my expectations for a hotel restaurant and offered fresh local...

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Helpful?
1Thank Robert S
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

THANK YOU for this great review !! This is exactly why our team work hard everyday. We are delighted that you have enjoyed your stay with us, and hope to see you again in the future. Best regards Mathilde Quality Manager

Reviewed 3 weeks ago

Stayed here for a week with another family - 8 of us in all. Please keep in mind - I have only traveled across the pond twice. This hotel was very FRENCH. They spoke fairly good english. Some better than others. The hotel was clean. The pool was cleaned every morning - by the end of the day depending on...

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Helpful?
Thank Cyndi V
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

Hello Cyndi, Thank you for this great review ! We are pleased to know that you have appreciated your stay ! We will pass the message to Isaac, he will be proud ! We put bathrobes only in privilege rooms, as well as some other amenities (coffee machine, water, sleepers..), Keep this in mind for your next stay :) I...

Vilnius, Lithuania
Reviewed 3 weeks ago

While the hotel is a usual Mercure Hotel; we experienced unbelievable poor coomunications. 1. booking - our ceridit card suppler usies very high security, Accor Group computer only requires simple card details, hence first booking atttemplt not successful. We had to obtain special clearance from our VISA Card to relax security to make a pre-payment. Complaints (Three) to Accor Group...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank mervynr49
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

Dear Guest, I am very sorry for the experience you have had on this particular reservation. I will contact the Accor Guest Service regarding your complain. Best regards, Mathilde Quality Manager

Atlanta, GA
Reviewed 4 weeks ago via mobile

Room 178 Transportation: Late getting picked up at the airport for scheduled airport transfer and 15 minutes late for transfer from hotel to airport Front desk: Arrive hotel @ 2:35pm - got my room after 4:30 & given directions to put bag in holding room/no one to help with bag. Also it was my birthday and no acknowledgement from staff...

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Helpful?
1Thank cstocker
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

Thank you for taking the time to write your review. I am sincerely sorry that your experience in our hotel did not meet your expectations; please allow me to express my sincerest apologies. . Your feedback is very important to us as guest service is our priority. Please be assured that we are taking the appropriate measures to address the...

Toronto, Canada
Reviewed 4 weeks ago

We stayed for one night at the Mercure hotel before our villa rental was ready and it was everything we expected and more! The room was well appointed, with modern furnishings and fixtures. The property was very elegant, decorated in a French art-deco style. The pool area was stunning, especially at night! The beach is awesome to chill out at...

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Helpful?
Thank moniquemoller
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

THANK YOU !!! We are delighted that you have enjoyed our hotel even on a short stay. We are already looking forward to welcome you again, for a longer stay so you can try all the facilities we offer : swimming pool, restaurant that you have already tried and enjoyed, but also our SPA Cinq Mondes, our fitness room, the...

Center Valley, Pennsylvania
Reviewed 5 weeks ago

Review collected in partnership with Mercure Hotels
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Helpful?
Thank ceceriri13
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

Kiev
Reviewed 17 March 2017

Well-located on the shore of the lake in French side of St.Maarten, between Marigot (capital) and Baie Rouge (great beach in 1km from the hotel). We were upgraded to a room overlooking beach (it is nice for partying, laying on a sunbeds under palms, not for swimming), do not expect a lot from room, but bathroom is well new, floor...

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Helpful?
2Thank DimsBodnis
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

Thank you for your nice review ! Our hotel is ideally located in the island, you are right ! Our rooms are spacious and have been recently renovated, and you were lucky to be upgraded in one of our privilege rooms ! They have a wonderful view over the lagoon - great to watch sunsets - and have several enjoyable...

Reviewed 14 March 2017

Our United flight required repairs forcing an overnight in St. Maarten. Fully expecting a rather ordinary international hotel/motel experience, we were delighted to be bussed to Mr. Baki's wonderful resort brimming with fanciful art throughout the grounds and interior rooms which, by the way, were modern, immaculately clean and comfortable. Our food vouchers produced a beef or fish dinner that...

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Helpful?
Thank Aggi O
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

Dear Aggi O, Thank you for you adorable review. We are delighted that you have enjoyed your stay with us, and hope to see you again for a longer stay, so you can enjoy fully our hotel and its activities (Spa Cinq Mondes, WaterSki, Jetski, restaurant...) Best regards Mathilde Quality Manager

Christ Church Parish, Barbados
Reviewed 5 March 2017

I am a victim of an overbooked flight. I was asked to give up my seat and as I still felt like experiencing Saint Martin some more I reluctantly said yes. I was sent to the Mercure. I was a bit skeptical because most people stay on the Dutch side. Tonight is my second night of four nights and I...

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Helpful?
Thank FranglishTay
Krystel A, Manager at Mercure Saint-Martin Marina & Spa, responded to this review

THANK YOU ! It's a real pleasure to read your review, it is heartwarming ! We will be very happy to welcome you again for a longer stay, so you can enjoy the activities of the hotel : waterski, jetski, Spa Cinq Mondes... Looking forawrd to welcoming you again ! Mathilde Quality Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
With its unique location on the west coast of the island, 5 km (3 miles) away from the French capital, Marigot, 7 km (4 miles) away from Juliana international airport and its surrounding nightlife - restaurants, bars, casinos - a walking distance from Baie Rouge, one of the most beautiful beaches on the island, 100 m away from Sandy Beach, the Hotel Mercure 4 stars St Martin Marina & Spa welcomes you to paradise. The hotel: 172 rooms, a Creole tone in a modern atmosphere. From peaceful sunrises to warm sunsets, our restaurant/bar "Les Voiles" awaits you by the lagoon. Its local, French as well as international cuisine, along with its exhaustive list of wines and cocktails will definitely know how to satisfy your senses. Seminaries, gathering, social events, three fully equipped rooms are ready to fulfill your needs. Might it be for leisure or business, at the Mercure Saint-Martin & Marina, everything has been thought of. Come and enjoy our private beach with palm and coconut trees, our infinity pool (with a separate child's pool), relax yourself in our spa and train in our fitness room, tennis court or watersport club. ... more   less 

Additional Information about Mercure Saint-Martin Marina & Spa

Address: Route des Terres Basses, Baie Nettle 97150, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Saint-Martin > Baie Nettle
Price Range: $177 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Saint-Martin Marina & Spa 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Mercure Simson Beach Saint-Martin Hotel Marigot
Mercure Hotel Marigot
Accor Hotel Marigot
Mercure Saint-Martin Marina & Spa St. Maarten-St. Martin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Saint-Martin Marina & Spa staff and other travellers.
39 questions
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Trinidad
4 months ago
Guaynabo, Puerto Rico
over a year ago

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Questions? Get answers from Mercure Saint-Martin Marina & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loft rooms are fun and lovely, but a bit warm upstairs.”
rtriemstra, 10 Apr 2017 | Read review
“If you have mobility issues, request a room downstairs.”
michella0527, 9 Apr 2017 | Read review
“Ocean view rooms are better placed as you have all the afternoon sun on that side”
DonaldF292, 31 Mar 2017 | Read review
“The Duplex room is great, especially on the 3rd floor! Great view!”
ceceriri13, 20 Mar 2017 | Read review
“Choose the room facing the beach”
DimsBodnis, 17 Mar 2017 | Read review
5 of 5