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Sugar Mill Hotel

TripAdvisorUS$295*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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US$295*
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Sugar Mill Hotel
Sugar Mill Hotel
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620 Reviews from our TripAdvisor Community

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Showing 612: English reviews
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South Portland, Maine
Reviewed 2 days ago NEW

My wife & I have just returned from a wonderful vacation in the BVI, staying at the always enjoyable Sugar Mill Hotel for 7 nights. We are repeat guests at the Sugar Mill, but this was our first visit under the new ownership. My brother and his wife, first time visitors to Tortola, joined us. We stayed in a DELUXE...

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3Thank CahillSP
West Chester, Pennsylvania
Reviewed 3 days ago NEW

O yes it can! From the moment we turned into the parking lot, we noticed activity and improvement all around us, the buildings, the rooms and the gardens show clear evidence of hands-on effort to make long lasting and well thought through improvements. New furniture in the restaurant, bar and even on the beach speaks of someone with a sense...

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2Thank SailorBill-36-7
Brooklyn, New York
Reviewed 4 days ago NEW

We eagerly looked forward to our family reunion at this hotel and resort and, for me, it did not meet up with expectations. On the plus side, the rooms are nice, with balconies overlooking Jost Van Dyke across the sea-- quite lovely. On the down side: it's on a steep slope, so you're always trekking up and down to the...

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Thank Madeline N
Reviewed 6 days ago NEWvia mobile

Awesome! Great escape! Nice room, we had a suite with outdoor shower. Restaurants were great, we did all inclusive and was a good value. Great sunsets and saw a giant rainbow too. We will return soon!

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1Thank Deane P
Denver, Colorado
Reviewed 1 week ago

The Sugar Mill area offers just the right amount of activity and relaxation. Rooms are spacious and well-appointed. We enjoyed sitting out on the balcony to relax when not out and about. Room 134 has a fair view of the ocean and lovely palms...could take in the sunset. The dining room and lunch cabana have stunning, open-air views of the...

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3Thank cmuller56
Durham, United Kingdom
Reviewed 1 week ago via mobile

Our second visit was even better than the first . The hotel puts one in mind of the great colonial style hotels of the world as in Raffles Singapore or the Mandarin Oriental Bangkok or even the Legend Metropole in Hanoi White and green villas with high quality rattan furniture and screens, with balconies, nestle under tropical palms and foliage,...

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3Thank MJ_Williams864444
Lake Vermilion, MN
Reviewed 1 week ago

My wife and I spent two wonderful weeks at the Sugar Mill Hotel in 2016. We had such a wonderful time, we booked a return visit this year hoping the stay would be as good as it was last year. It was not only "as good", it was even BETTER than last year!! The owners, Dennis & Mary are always...

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2Thank sdherr
Reviewed 1 week ago via mobile

My husband and I took our belated honeymoon trip to the Sugar Mill Hotel last month, and we can't say enough good things about it. We took advantage of the all inclusive package and booked an 8 day stay. To begin with, the staff is wonderful. It is a small hotel, so we got to know most the employees during...

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3Thank Amyculbertson
Reviewed 2 weeks ago

Our villa overlooking the pool , beach and hotel was quiet and comfortable. We had the most wonderful meals and the hotel was located on the best part of the island. The beach bar and restaurant was fantastic and we were treated very well by the staff. The Bomba shack was a fun party on the full moon and only...

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Thank Gary M
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

We were to stay here late June-July. Unfortunately, they refused to honor the one night free stay promotion that they had agreed to IN WRITING after having our booking information in front of them which I shared with both owners, one of which was the one who made that commitment. They would rather lose a paying customer for $2,000 for...

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1Thank A TripAdvisor Member
sugarmillbvi, Sugar Mill Team at Sugar Mill Hotel, responded to this review

This is not a review of the hotel as fortunately for us and our other guests you have never stayed here. it will be removed by TA in due course. But in the meantime, we had an offer on De Luxe rooms during the summer. You booked a Prestige room and demanded that we give you the same offer on...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
A sea side boutique hotel with a world standard restaurant. Set amid lush tropical surroundings, the Sugar Mill is the perfect place to relax and enjoy the beautiful British Virgin Islands. All our rooms have balconies or terraces and panoramic sea views. From January 2016 our refurbished rooms will include free wi fi, refrigerators, safes, dressing gowns and slippers, iron and board, hairdryers, flat screen TVs , mobile device charging points, luxurious new european bedding and new tropical designer furniture. We have on site the BVI's Number One fine dining restaurant offering fresh lobsters, succulent steaks, crispy belly pork, rack of lamp, scallops in champagne sauce and other mouth watering fare served in the dining room which has been restored from the Rum House of a 400 year old sugar mill. We also have a casual beach restaurant right alongside the hotel. Our small secluded beach offers luxurious loungers and umbrellas with bar and snack service right at your bedside. Alternatively our fresh water circular pool is set among swaying palm trees with a help your self honour bar. Check out our new for 2016 our Five Star All Inclusive option. Everything you need for a perfect vacation at one fixed price. ... more   less 

Additional Information about Sugar Mill Hotel

Address: | Apple Bay, Tortola
Region: Caribbean > British Virgin Islands > Tortola
Price Range: $325 - $581 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Hotwire and TripOnline SA so you can book your Sugar Mill Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sugar Mill Tortola
Hotel Sugar Mill
Sugar Mill Hotel Tortola, British Virgin Islands
Hotel Style:
#1 Spa Hotel in Tortola
#2 On the Beach Hotel in Tortola
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Mill Hotel staff and other travellers.
31 questions
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Kansas City, Missouri
Virginia Beach, Virginia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is island living at it's best and some rooms can be a bit of a hike, which we like.”
SailorBill-36-7, 26 Apr 2017 | Read review
“All rooms have good views of the ocean. We especially enjoyed our poolside suite - 104. We also stayed in deluxe room 101.”
  • View from Balcony of Deluxe Room 101 at Sugar Mill Hotel
  • View from Balcony of Poolside Suite 104
  • Outdoor Shower in Poolside Suite 104
sdherr, 18 Apr 2017 | Read review
“The pool villas are very secluded and spacious”
, 14 Apr 2017 | Read review
“All rooms have a nice view”
DonLacombe, 13 Mar 2017 | Read review
“all the rooms have ocean views, but a couple are right on the beach..”
suzyhg, 8 Mar 2017 | Read review
5 of 5
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US$295* /night
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Prices are for 1 room, 2 adults
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