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The Westin Grand Cayman Seven Mile Beach Resort & Spa

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The Westin Grand Cayman Seven Mile Beach Resort & Spa
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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Guelph, Canada
Reviewed yesterday NEW

The Westin was spectacular from the rooms, beach, food and service. True compliments go to Kristina (from Finland) for her attention to detail and friendlieness, Violetta in the lobby bar was terrific and the outside facilities would not be nearly as great if it wasn't for Nick and his great way with the hotel patrons and outstanding work ethics. We...

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Helpful?
1Thank Friday100
Kaysville, Utah, United States
Reviewed 4 days ago NEW

I really like my week stay at the Westin. I walked in several other resort hotels on my visit, but found the Ritz too big and Vegas-like and the Marriott too "new wave" and way too small of beach. I found the Westin just right and will return there. Very friendly staff, good restaurants, fun pool, and great beach. Mostly...

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Helpful?
1Thank Gil M
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

It was wonderful to read that you found our resort a perfect fit for your vacation needs. Thank you for sharing your lovely review for our resort and staff. We are grateful you chose the Westin Grand Cayman Seven Mile Beach Resort & Spa for your Grand Cayman getaway and hope you will visit with us again.

Reviewed 4 days ago NEW

First of all, I think the Westin has the best beach of the large hotels on SMB. The views are beautiful, there's more space for beachgoers and the pool is wonderful. That said, having just undergone a large renovation, we were very disappointed in some of the other aspects of our stay. The large beautiful lobby generates ALOT of noise...

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Helpful?
Thank Linda J
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Linda, we thank you for sharing your viewpoint on your recent stay. While we were pleased to read you loved our stretch of the Seven Mile Beach and our new enhancements to our property, we wish that we had impressed you at every turn. We are sorry to hear about the noise disturbance you encountered. Rest assured your comments will...

Reviewed 5 days ago NEWvia mobile

Conferences back to back but didn't stay in rooms. Pool area and beach are great. Probably the best on SMB. Great new lobby bar and Tammy and the bar staff were friendly and attentive. Food options are much better as well with a super coffee shop juice bar too. Healthy tasty options instead of just fried stuff but you can...

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Helpful?
Thank Hadley C
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Thank you, Hadley, for sharing your great feedback, it was wonderful to read that our staff's attentive service stood out to you! We're glad you had an enjoyable conference visit at our resort and hope you'll visit us at the Westin Grand Cayman Seven Mile Beach Resort & Spa again.

Coventry, Rhode Island
Reviewed 5 days ago NEW

Just returned ten days ago from our second trip to the Westin, and I just can't say enough great things about this hotel. From check-in to check-out, we had a fabulous stay.The hotel is wonderful, and we noticed a lot of beautiful renovations since we were there in 2015. The lobby is beautiful and the grounds surrounding the pool area...

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Helpful?
Thank Ann L
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

It is heartwarming to know that we’ve succeeding in creating another memorable experience for you. We are delighted you enjoyed the enhancements we have made to our property. Thank you for sharing your kind remarks for Joey and the rest of our dedicated team, we'll be sure to share your praises with everyone. Your recommendation to other travelers is greatly...

Chicago, Illinois
Reviewed 6 days ago NEWvia mobile

Our family was checking out a future vacation destination while in Grand Cayman for a day on a cruise. We went to the Westin and liked what we saw, beautiful hotel, lobby, beach, location. Until we bought a burger from the Tortuga Grill and ordered a Bloody Mary from the outside bar. We were charged $24 for the drink and...

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Helpful?
Thank Debbie S
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

It is always our wish for guests to leave with a positive impression, as we strive to maintain the highest level of service and hospitality for all who visit and it's deeply disappointing to learn that we did not meet your expectations. Please know that our management team is always available for any concerns that arise. We hope the next...

Des Plaines, Illinois
Reviewed 6 days ago NEWvia mobile

We went with friends for Sunday Brunch at the Westin. It has a lovely setting on 7 mile Beach, with indoor and outdoor seating. The food was excellent with omelets, roast beef, sushi, breakfast items, Caribbean dishes, and wonderful desserts. Of course, champagne was included. It was all well prepared and fresh. We had no complaints about anything, but we...

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Helpful?
Thank rosieChicago2
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

It was a pleasure to welcome you to our Sunday Brunch. It was gratifying to hear that our offerings exceeded your expectations. Thank you for your excellent review, we hope you'll join us again at the Westin Grand Cayman Seven Mile Beach Resort & Spa.

Thetford Mines, Canada
Reviewed 6 days ago NEW

We attended the Supreme Knight of Columbus Circle of Honor trip. All inclusive for food and drinks. This was a treat and once a lifetime event. Food is great, cocktails, all activities out there to be done (we didn't have enough time to try them all out). Just great. Housekeeping could improve to make our rooms earlier in the day.

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Helpful?
Thank cdecdd28
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We couldn't be happier to know that your Circle of Honor trip was everything you imagined it would be. Thank you for letting us know how wonderful your stay was. We hope you'll have another opportunity to visit us again at the Westin Grand Cayman Seven Mile Beach Resort & Spa.

Long Island, New York
Reviewed 1 week ago

I visited here with my family in 2013 during Christmas. This resort is absolutely gorgeous but definitely very small. It's on a strip of resorts and it almost feels crammed, which is one of my only complaints. The beach was gorgeous with white sand and clear blue water. The rooms were spacious, but nothing out of the ordinary- same goes...

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Helpful?
Thank cmanning1714
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We are delighted you had an amazing vacation and enjoyed everything our island offers including a visit with the stingrays. Thank you for taking the time to share your experience with us. We look forward to welcoming you back to the Westin Grand Cayman Seven Mile Beach Resort & Spa the next time your travels bring you to Grand Cayman.

Washington DC
Reviewed 1 week ago

We just returned from an incredibly disappointing stay at this hotel. The location of the hotel is the only positive thing about it. Everything else left something to be desired. The rooms are standard hotel rooms -- nothing special. The service is extremely poor, especially the front desk. They need some serious customer service training for all. The facilities and...

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Helpful?
3Thank Traveler516
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Please accept our apologies for the shortcomings during your stay. We're saddened to learn that your experience fell below our usual high standards of service and comfort. We value your feedback and hope you will someday allow us another chance to exceed your expectations in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Grand Cayman fronting the famous beach, guests at the Westin Grand Cayman Seven Mile Beach Resort & Spa can enjoy scuba diving, shopping, or just relaxing on their getaway. ... more   less 

Additional Information about The Westin Grand Cayman Seven Mile Beach Resort & Spa

Address: PO Box 30620, Seven Mile Beach, Grand Cayman (Formerly Westin Casuarina)
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $548 - $1,035 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Grand Cayman Seven Mile Beach Resort & Spa 4*
Number of rooms: 343
Reservation Options:
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Also Known As:
The Westin Casuarina Resort And Spa, Grand Cayman
The Westin Casuarina Resort & Spa, Grand Cayman Hotel Seven Mile Beach
Westin Casuarina Resort Grand Cayman
Westin Seven Mile Beach
Seven Mile Beach Westin
Westin Grand Cayman
The Westin Grand Cayman Seven Mile Beach Resort & Spa Cayman Islands
Hotel Style:
#3 Top resorts Hotel in Seven Mile Beach
#4 Spa Hotel in Seven Mile Beach
#4 Business Hotel in Seven Mile Beach
#5 On the Beach Hotel in Seven Mile Beach
#5 Luxury Hotel in Seven Mile Beach
#6 Family Hotel in Seven Mile Beach
#6 Romantic Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and other travellers.
91 questions
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Questions? Get answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the first floor with quick access to the pool.”
 of 5 bubbles Friday100, 18 Feb 2017 | Read review
“I would pay the extra charge for a west, bay facing room.”
 of 5 bubbles 854gilm, 15 Feb 2017 | Read review
“Rooms facing the water located on south end of the hotel seemed a little quitter.”
 of 5 bubbles cdecdd28, 13 Feb 2017 | Read review
“Avoid room 200. Do not pay for oceanfront upgrade.”
 of 5 bubbles Traveler516, 10 Feb 2017 | Read review
“Don't stay in a room near the lobby, it is noisy. Out at the ends is quieter.”
 of 5 bubbles hartleysusan, 9 Feb 2017 | Read review
5 of 5