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The Westin Grand Cayman Seven Mile Beach Resort & Spa

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The Westin Grand Cayman Seven Mile Beach Resort & Spa
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89 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Grand Cayman Seven Mile Beach Resort & Spa
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Showing 89: English reviews
Elmhurst, Illinois
Reviewed 7 January 2017 via mobile

We loved this hotel and would highly recommend it.  This is our first Starwood trip since the Marriott integration and of the 3 properties available , I think this has the best blend of the three.  If you can splurge for the Ritz that's obviously available , but the Westin (next door) is a great alternative.  The outdoor space is...

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Helpful?
1Thank anthonyddolce
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Your five-star review and recommendation mean the world to us, thank you! It was wonderful to read that you enjoyed the beauty of our property and our spectacular ocean view. Thank you so much for taking the time to share your positive experience with us. It would be a pleasure to welcome you back to the Westin Grand Cayman Seven...

New York
Reviewed 6 January 2017 via mobile

The hotel and amenities are comfortable and convenient and the beach is spectacular, but the service at this hotel was abominable: The concierge was often absent or just "forgot" to make dinner reservations, without bothering to inform us, the front desk was overwhelmed with a near-constant line of waiting guests, the Red Sail attendant told me she had "no idea"...

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Helpful?
3Thank familytravelers100
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Guest satisfaction is always our number one goal, and it's truly disheartening to read that your experience missed the mark on ensuring you that. Please accept our sincere apologies for any frustrations you have endured during your stay and know that your feedback will be addressed with our team. It's our hope that you will give us another opportunity to...

Saint Louis, Missouri
Reviewed 6 January 2017 via mobile

Stayed at Westin for 5 days. Newly updated property and great ocean view from lobby and rooms. Hotel was fine and the whole reservation desk staff and front doorman did an exceptional job each and every day. They all were a delight! The restaurant waiters and bar tenders were sub par and really did not serve the clientele. Had to...

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Helpful?
5Thank Nightline
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

While we were pleased to read you enjoyed our newly renovated property, it concerned us to read your feedback regarding our wait staff. Rest assured that your comment will be addressed with our team to ensure we are providing the utmost in care to each guest we welcome. Thank you for taking the time to let us know. It's our...

Upper Montclair
Reviewed 4 January 2017

The beach was amazing and the water was so warm and calm. It has a Red Sail right on premises which is a big plus as people from all the other hotels and condos need to come to the Westin to book water activities. I did not give the resort 5 stars because there were some issues. The pool water...

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Helpful?
2Thank Elgltd
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We value your feedback and appreciate knowing that you enjoyed your vacation at The Westin Grand Cayman Seven Mile Beach Resort & Spa! While we're pleased you loved our location on Seven Mile Beach and appreciated having Red Sail Sports right at your fingertips, we apologize for the aspects of your stay that didn't run as smooth as it should...

Duxbury, Massachusetts
Reviewed 4 January 2017

Overall a great visit to Cayman. The Westin's renovations were completed by the time we arrived on December 26th. The new lobby is terrific with HUGE floor to ceiling windows allowing you to view the pool and beach beyond. A much improved first impression. We had dinner at the Beach House one night and it is superb. We sat outside...

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Helpful?
1Thank DuxTraveler
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We are delighted you enjoyed our new look! It certainly sounds like you fully enjoyed your family vacation and loved being on the best stretch of the Seven Mile Beach! Thank you for taking the time to share your positive experience with us. We hope to see you all again soon at the Westin Grand Cayman Seven Mile Beach Resort...

Reviewed 3 January 2017

I have been visiting Grand Cayman for years. I love the place and the beach but most importantly the ocean. We stayed at the westin because our children our older and we anted 2 rooms but not 1300 a night that we paid at the Ritz. The Westin is NOT THE RITZ!!! There are some great amenities: My children. Feel....

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Helpful?
Thank Cindy C
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Happy family sounds like a win! Thank you, Cindy, for sharing your feedback from your recent stay, it was great having you all here. We are flattered by your compliments for our hard-working staff. Everyone here is committed to ensuring our guests' time is a special one! We would love to welcome you back to the Westin Grand Cayman Seven...

Washington DC, District of Columbia
Reviewed 3 January 2017

The construction is done! Just got back from a 5-day stay (29 Dec 17 - 2 Jan 17) that was incredible in so many ways. Even with an army of screaming children running wild (at times) across the property, we still had one of the best vacations ever. Beautiful hotel in a superb location. The Kimpton sea fire is just...

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3Thank nomadtraveler55
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Yes, our renovations are complete, and we're delighted that you experienced all the new beauty of our resort! We're happy you rang in the New Year with us and thoroughly enjoyed your stay. Thank you for sharing your kind comments and rating us so highly. It would be a pleasure to welcome you back to the Westin Grand Cayman Seven...

Washington DC, District of Columbia
Reviewed 2 January 2017

Took a short 5 day 4 night escape in early December with the hubby. We are not party, casino, club, types, but prefer early morning beach walks, quiet sunsets, and comfort foods. The Westin did not disapoint Even with construction going on, our poolside/beach view room was quiet throughout our stay. We never had an issue with people going up...

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Helpful?
Thank Lia A
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

It certainly sounds like you enjoyed the perfect retreat! We couldn't be happier to hear that your visit was exactly what you wished for. Thank you for sharing your beautiful review of our resort and staff, and we hope to see you again at the Westin Grand Cayman Seven Mile Beach Resort & Spa!

Reviewed 1 January 2017 via mobile

The renovations are great. The lobby and the pool look terrific. We saw the three recently renovated rooms and they look great, hopefully they will do away with the carpet which tends to get musty in the tropics. We had the best server at Ferdinand's Jeff Malik was terrific. He remembered all of our preferences day to day and that...

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Helpful?
Thank Karen B
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We are all truly grateful for your review, and we're delighted to know your time at The Westin Grand Cayman Seven Mile Beach Resort & Spa was a positive experience. We strive to provide the very best in customer care to ensure a memorable stay for guests and our team will be thrilled to know you appreciated their service. Thank...

Seattle, Washington
Reviewed 31 December 2016

We stayed at this hotel for three days and two nights. The website promised the construction would be completed before we arrived, but unfortunately they had a delay until the second day after arrival. We checked in at 3PM, but our room was not ready (room 216) because they said these are popular. They offer us to us a room...

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Helpful?
3Thank BackC08
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Please allow me to extend our sincere apologies for the shortcomings during your stay. We strive to provide a truly exceptional experience for each guest we welcome, and we regret that we fell short in some areas. We were happy to read that this didn't detract from enjoying your overall visit. Thank you for sharing your feedback, and it's our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Grand Cayman fronting the famous beach, guests at the Westin Grand Cayman Seven Mile Beach Resort & Spa can enjoy scuba diving, shopping, or just relaxing on their getaway. ... more   less 

Additional Information about The Westin Grand Cayman Seven Mile Beach Resort & Spa

Address: PO Box 30620, Seven Mile Beach, Grand Cayman (Formerly Westin Casuarina)
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $529 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Grand Cayman Seven Mile Beach Resort & Spa 4*
Number of rooms: 343
Reservation Options:
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Also Known As:
The Westin Casuarina Resort And Spa, Grand Cayman
The Westin Casuarina Resort & Spa, Grand Cayman Hotel Seven Mile Beach
Westin Casuarina Resort Grand Cayman
Westin Seven Mile Beach
Seven Mile Beach Westin
Westin Grand Cayman
The Westin Grand Cayman Seven Mile Beach Resort & Spa Cayman Islands
Hotel Style:
#3 Top resorts Hotel in Seven Mile Beach
#4 Business Hotel in Seven Mile Beach
#4 Spa Hotel in Seven Mile Beach
#5 On the Beach Hotel in Seven Mile Beach
#5 Luxury Hotel in Seven Mile Beach
#6 Romantic Hotel in Seven Mile Beach
#6 Family Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and other travellers.
94 questions
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Questions? Get answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the corner rooms over the lobby on 2nd floor 3rd floor or higher I'm sure would offer better fires and less noise”
 of 5 bubbles penelopelou2017, 21 Feb 2017 | Read review
“ask for the first floor with quick access to the pool.”
 of 5 bubbles Friday100, 18 Feb 2017 | Read review
“I would pay the extra charge for a west, bay facing room.”
 of 5 bubbles 854gilm, 15 Feb 2017 | Read review
“Rooms facing the water located on south end of the hotel seemed a little quitter.”
 of 5 bubbles cdecdd28, 13 Feb 2017 | Read review
“Avoid room 200. Do not pay for oceanfront upgrade.”
 of 5 bubbles Traveler516, 10 Feb 2017 | Read review
5 of 5