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The Westin Grand Cayman Seven Mile Beach Resort & Spa

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The Westin Grand Cayman Seven Mile Beach Resort & Spa
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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
New York, NY
Reviewed 29 December 2016 via mobile

Had a blast at the Westin Grand Cayman. The facilities are very family friendly (12 kids, ages 6-12). Start at the pool, take a couple of steps to the beautiful white sand beach, and then go back to the pool. What more do you need from life? Great service. That's what you need! And big shout out to Morty, the...

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1Thank wolly77
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Sun, beach, pool we agree, what more could you ask for? All of us at the Westin Grand Cayman Seven Mile Beach Resort & Spa are thrilled to learn you fully enjoyed your Grand Cayman vacation. We will share your kind sentiments for Morty, Jeff and the rest of our dedicated team with each of them, thank you! We hope...

Boston, United Kingdom
Reviewed 29 December 2016

Terrible customer service, hotel under construction when due date was prior to our arrival. Front desk staff could care less that we were disappointed upon arrival. Strong smell in the guest rooms. Loud noise....saws, hammering, etc all day and night. Elevators not working. Smoke outside of our rooms from work on the elevator. We were underwhelmed and more disappointed that...

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2Thank mcnameesandy
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

It's truly disheartening to learn your holiday was disappointing. Our team is doing the very best they can to make our guests visit as comfortable as possible, and we sincerely apologize that we missed the mark during your stay. We do hope you will consider staying with us again so that you can enjoy all the enhancements we have made.

Landenberg, Pennsylvania
Reviewed 28 December 2016 via mobile

This is our third time in Grand Cayman. The renovations to the lobby and pool area of this hotel are very nice. However, the rooms are incredibly out dated. Our specific room had a water leak and the carpets were soaked. When I went to hang my clothes the closet knob fell off. This is not my idea of luxury....

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4Thank Jaclyn C
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We are delighted you enjoyed our fresh new look of our lobby and pool, but we do wish that we impressed you at every turn. Your feedback is appreciated and please know that we are looking ahead to enhance our guestrooms and suites. Thank you, Jaclyn, and we hope you'll reconsider, we would love to welcome you back

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Grand Cayman fronting the famous beach, guests at the Westin Grand Cayman Seven Mile Beach Resort & Spa can enjoy scuba diving, shopping, or just relaxing on their getaway. ... more   less 

Additional Information about The Westin Grand Cayman Seven Mile Beach Resort & Spa

Address: PO Box 30620, Seven Mile Beach, Grand Cayman (Formerly Westin Casuarina)
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $532 - $1,039 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Grand Cayman Seven Mile Beach Resort & Spa 4*
Number of rooms: 343
Reservation Options:
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Also Known As:
The Westin Casuarina Resort And Spa, Grand Cayman
The Westin Casuarina Resort & Spa, Grand Cayman Hotel Seven Mile Beach
Westin Casuarina Resort Grand Cayman
Westin Seven Mile Beach
Seven Mile Beach Westin
Westin Grand Cayman
The Westin Grand Cayman Seven Mile Beach Resort & Spa Cayman Islands
Hotel Style:
#3 Top resorts Hotel in Seven Mile Beach
#4 Business Hotel in Seven Mile Beach
#4 Spa Hotel in Seven Mile Beach
#5 On the Beach Hotel in Seven Mile Beach
#5 Luxury Hotel in Seven Mile Beach
#6 Romantic Hotel in Seven Mile Beach
#6 Family Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and other travellers.
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Questions? Get answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Partial Ocean view room views are not too bad. OK if on a budget.”
 of 5 bubbles NavySnipe, 25 Feb 2017 | Read review
“Ocean view room TOTALLY worth it!!! AMAZING views of the sunsets.”
 of 5 bubbles grifcrews, 22 Feb 2017 | Read review
“Avoid the corner rooms over the lobby on 2nd floor 3rd floor or higher I'm sure would offer better fires and less noise”
 of 5 bubbles penelopelou2017, 21 Feb 2017 | Read review
“ask for the first floor with quick access to the pool.”
 of 5 bubbles Friday100, 18 Feb 2017 | Read review
“I would pay the extra charge for a west, bay facing room.”
 of 5 bubbles 854gilm, 15 Feb 2017 | Read review
5 of 5