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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,651 Reviews from our TripAdvisor Community

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Showing 2,589: English reviews
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Exeter, New Hampshire
Reviewed yesterday NEW

Every year my husband and I go away in March for a vacation without our children. This was our first time in Grand Cayman and we loved the island and the Ritz. The last few years we stayed at the Ritz in Aruba and both are comparable. The beach was definitely a little nicer in Grand Cayman and the service...

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Helpful?
Thank chelsea0815
Scarsdale, New York
Reviewed yesterday NEW

The hotel was beautiful, well maintained and room was spacious. The staff was very accommodating to food allergies and went out of their way to entertain the kids. The concierge helped us to plan wonderful excursions (I highly recommend sting ray city and snorkeling). The spa was also fantastic. I look forward to coming back here again!

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Helpful?
Thank TLF11
Vienna, Virginia
Reviewed 2 days ago NEW

The Ritz Grand Cayman delivers a great all around experience on Grand Cayman. Wonderful property, great location on SMB, impeccable service, lots of activities, very good food and beverage, and the staff goes out of their way to make you and your family feel welcome!

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Thank bigcheese2017
Westerly, RI, United States
Reviewed 2 days ago NEW

My wife and I generally like staying at nice hotels. We are mid fifties empty nesters. Our most recent experience at the Ritz Grand Cayman was not great. To start off you must know that if you are looking for a relaxing vacation this is not the place. This is a primarily family hotel which caters to kids (not well...

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2Thank patricklI5540MZ
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear patricklI5540MZ, Thank you for sharing your feedback with the TripAdvisor community! I was saddened to learn that your overall experience did not meet your expectations. Please allow me the opportunity to discuss your visit personally with you. I can be reached at 345-815-6006. I look forward to speaking with you. Sincerely, Marc Langevin General Manager

Fayetteville, Arkansas
Reviewed 2 days ago NEW

Nice hotel but the staff was unbelievable. Took my 2 kids (8 &10) and the staff went out of their way to make it an amazing week for them. Front he moment you walk in the hotel you are treated like family - they loved it.

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Thank willamc2017
Mendham, United States
Reviewed 2 days ago NEW

It is an excellent facility and staff. The whole experience of the island, beach, restaurants and excursions is wonderful. The people are friendly and very family friendly. The costs are high at the Ritz but you get what you pay for "excellence".

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Thank albertsA78IG
Detroit
Reviewed 3 days ago NEW

The Ritz lives up to what you would expect. Great facilities, wonderful staff, good on-site food choices and a great beach and beach activities. Mohammed at Seven for breakfast became like family. He displayed Genuine interest in his customers and provided great service. Stanley at the water sports desk was also exceptional. During our stay, we received an upgrade due...

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1Thank wolvmar
Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

One of the top hotels we have been to. Staff is unbelievable very family friendly, yet kids are not acting like maniacs and ruining the experience for the other guests. Great food on site, a few restaurants in walking distance and others by cab. Cayman is not cheap so not for everyone.

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Thank jasongV8054BK
Reviewed 3 days ago NEWvia mobile

This is my second visit to this hotel within 2 months. I can't tell you how much I love this place. It's truly a piece of heaven on earth. The entire team is attentive and kind. I would highly recommend if you want a great family vacation or just a break to recoup. M

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Thank Michaella B
Wilmington, United States
Reviewed 4 days ago NEW

The Ritz Carlton Caymen was the most amazing experience we have had in a long time. The staff was very helpful, accommodating and couldn't do enough to make our stay a great one. The rooms were comfortable and so dark and quiet you could sleep all day if you wanted. The view from our room overlooked the pool and the...

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Thank C5061DXjonathans

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $697 - $2,998 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands
Hotel Style:
#1 Romantic Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
109 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request ocean view rooms”
 of 5 bubbles TLF11, 29 Mar 2017 | Read review
“Ocean view rooms are fantastic!”
 of 5 bubbles parispls, 23 Mar 2017 | Read review
“stay in the beach side of the hotel”
 of 5 bubbles J7886ULjasonb, 23 Mar 2017 | Read review
“Stay on the side not on the beach..it's quieter.”
 of 5 bubbles wicky36, 18 Mar 2017 | Read review
“Resort Tower is FAR from ocean. Ocean Tower rooms have nice views, but WAY overpriced.”
 of 5 bubbles TessW621, 15 Mar 2017 | Read review
5 of 5