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The Ritz-Carlton, Grand Cayman

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2,639 Reviews from our TripAdvisor Community

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Showing 2,577: English reviews
York, PA
Reviewed 2 September 2014

If you are looking for great service, this is it. We went to the beach daily...usually having lunch in the beach at our loungers...service was fast and accommodating....even for a glass of water...be prepared to tip generously....but the staff was awesome.... Our rooms were serviced several times daily...and since we showered often, it was always nice for the towels to...

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1Thank Roma111York_PA
Houston, Texas
Reviewed 2 September 2014

Love Silver Rain Spa Love Blu Restaurant Excellent service Two awesome pools & cabanas on the beach. Order a Silver Palm Cosmo in the lobby bar. Not on the menu anymore but they'll still make it for you. They also do an excellent high tea. Everything taste freshly made. Sunday brunch at Seven Restaurant is not to be missed. Really...

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Thank Kaibonan
Nashville, Tennessee
Reviewed 1 September 2014 via mobile

Yes, it's pricey ... But you get what you pay for. Gorgeous beach, amazing customer service, and a phenomenal spa. It was a fabulous indulgence! Andrea, the Guest Relations supervisor, and Eduardo, the Front of the house manager, took fabulous care of us, and made our Birthday Week extra special. Highly recommended!!!

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1Thank MDGesq
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear MDGesq, Thank you for sharing such lovely compliments with us! I will certainly share your comments about Andrea and Eduardo. Our Ladies and Gentlemen at Silver Rain, a la prairie spa will be thrilled to know you described our spa experience as "phenomenal!" It is an honor to be able to celebrate birthdays and special occasions with our guests,...

Grand Cayman
Reviewed 29 August 2014

I'd highly recommend this hotel to anyone wanting to come to Cayman for a relaxing and smoothe holiday. The staff make it their complete responsibility to uphold the reputation of the Ritz-Carlton brand, and the beach only further compliments this. The hotel's location is right on west bay road with all of the great restaurants and bars. Not to mention...

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1Thank BDadventures
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear BDAdventures, Thank you very much for sharing such kind words about our Ladies and Gentlemen. We are truly committed to creating memorable vacation experiences, and I am delighted to share your compliments with everyone. As you mention, we are pleased to not only offer the island's most beautiful beachfront; but, we also are located in the heart of Seven...

Houston, Texas
Reviewed 29 August 2014

I loved this hotel and the location. Beautiful white sands and clear warm water. Spectacular service, great food, wine and fruity cocktails. Wonderful clean rooms, great beds and pillows. We rented the beach cabanas everyday, it was very nice and private. Comfortable lounges and Oceanside service. One thing I would recommend is making sure your room is on the ocean...

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1Thank Susieedw
Louisiana
Reviewed 27 August 2014

We love the Ritz Carlton grand Cayman! Very professional staff clean hotel and the atmosphere is perfect. The rooms are relaxing and the beach is impeccable. The breakfast is something you will not want to miss. Also the beach attendants are on top of everything! Just a delightful hotel.

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Thank SaintsSB44
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear SaintsSB44, It was a delight to have you visit with us and read such a lovely review. We hope your vacation memories stay with you forever and, on behalf of all the Ladies and Gentlemen of The Ritz-Carlton, Grand Cayman, I look forward to welcoming you back soon. Thank you! Sincerely, Marc Langevin General Manager The Ritz-Carlton, Grand Cayman

Philadelphia, Pennsylvania
Reviewed 27 August 2014

Week long vacation with teen. Staff was wonderful. Always helpful and attentive. Beautiful grounds and beach. Here at the end of August so had the place to ourselves. Always had a beach chair. We booked a room on the resort side and were upgraded over to a ocean side room. That was a great perk. Everything you need is here....

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1Thank Ron B
Vail, CO
Reviewed 25 August 2014 via mobile

We traveled to grand cayman to celebrate the milestone birthdays of my brother and sister in laws. We were apprehensive traveling with a group ranging in age from 16 months - 65 years old, but we ended up having an exceptional time thanks in much to the Ritz! The rooms were lovely, adequate and accommodating. We had a garden view...

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2Thank Jbake
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Jbake, I am honored you chose to celebrate such special occasions with us, and absolutely delighted to read that your family was pleased with the many activities, restaurants and beach experiences we offer. It was also wonderful to celebrate the opening of Starfish Cay, our new interactive water attraction, with your family. Thank you for taking the time to...

Spring City, Pennsylvania, United States
Reviewed 25 August 2014

This was our 2nd visit to the Ritz, traveling with my husband and 2 daughters (17 & 20 yrs.old). My husband is a platinum card holder for years, and when we arrived we ask for an upgrade. The clerk said yes you have been upgrade to a resort view, really excuse me. Not accommodating, when the family in front of...

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7Thank Johann D
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Johann D, I would like to sincerely apologize for the shortfalls described in your review. Your choice to vacation at The Ritz-Carlton, Grand Cayman means so much all of our Ladies and Gentlemen and I would like to invite you to contact me at +1 (345) 815-6006 to discuss your concerns in further detail. We take all our guests'...

Reviewed 24 August 2014 via mobile

Pricey but COMPLETELY worth it. Everything about this resort was fantastic! You are treated exactly how you expect to be treated/will surpass your expectations while on vacation! Good for families, couples, friends. 2 pools and amazing lounges on the beach with canopies. Water sport gear included. Don't stay anywhere else!

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Helpful?
Thank Shannon H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $699 - $3,027 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands
Hotel Style:
#1 Top resorts Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are fantastic!”
 of 5 bubbles parispls, 23 Mar 2017 | Read review
“stay in the beach side of the hotel”
 of 5 bubbles J7886ULjasonb, 23 Mar 2017 | Read review
“Stay on the side not on the beach..it's quieter.”
 of 5 bubbles wicky36, 18 Mar 2017 | Read review
“Resort Tower is FAR from ocean. Ocean Tower rooms have nice views, but WAY overpriced.”
 of 5 bubbles TessW621, 15 Mar 2017 | Read review
“The ocean tower is worth it”
 of 5 bubbles Nhcouple090909, 7 Mar 2017 | Read review
5 of 5