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The Ritz-Carlton, Grand Cayman

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2,429 Reviews from our TripAdvisor Community

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Showing 2,372: English reviews
Basking Ridge, New Jersey
Reviewed 28 May 2014

We stayed there for a week during spring break. Everyone was very friendly. The room is a little small but comfortable. My daughter and I really enjoyed our massage at the spa. We first went up to a quiet room/lounge to relax and have a drink and cookies before our massage. They also have a nice workout room, steam room,...

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1Thank JT3689NJ
New York, NY
Reviewed 28 May 2014

What a gorgeous resort with spectacular amenities with lots of hidden gems, and a great spa. But the best part of the hotel by far was its restaurant, Blue... Being a New Yorker and having some of the best restaurants in the world at fingertips, this place might just take the prize! It's opulent decor is absolutely stunning, and the...

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1Thank Paradise0123
Reviewed 28 May 2014 via mobile

We stayed 5 nights at the Ritz-Carlton, Grand Cayman for my boyfriend's birthday. We arrived to a rainy afternoon, but it was all sunshine at the hotel. We were greeted at check-in by Andrea from guest services. She immediately handed us each a glass of champagne and a big "Happy Birthday!" She escorted us to our room and explained the...

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1Thank ColieD
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear ColieD, Our Ladies and Gentlemen love to celebrate with guests and it was fantastic to celebrate your boyfriend's birthday with you both. I am excited to share your compliments about the genuine care and service you experienced on this most recent visit. We look forward to welcoming you back soon, thank you! Sincerely, Marc Langevin General Manager The Ritz-Carlton,...

Nassau
Reviewed 26 May 2014

My wife and I decided to visit the Ritz Carlton for High Tea, unfortunately we were there on Monday and they only do this Thursday through Sunday. We decided to have a light lunch and afternoon tea anyway which was excellently presented and excellent quality food. You cannot say enough about the service in this place, it is of the...

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Thank AllanWood
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear AllanWood, Thank you for visiting with us. I am sorry our Afternoon Tea service was not available when you visited; however, I am pleased to read you enjoyed lunch and a selection of our fine teas at Silver Palm Lounge. I look forward to sharing your compliments with our Ladies and Gentlemen and welcoming you back again soon. Sincerely,...

New York City, New York
Reviewed 26 May 2014

One of our best vacations ... Expensive but worth it, we're treated like royalty, everyone was super nice, definetly stay on the beach side of the hotel, far walk if staying by the garden side, but a nice pool there ,peaceful and quiter than the beach side pool. Would definetly go back, but now I'm spoiled and can only stay...

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Thank Pina D
Atlanta, Georgia
Reviewed 24 May 2014

We were really looking forward to our vacation at this hotel but it disappointed us. The beach and water was fabulous and we thought the staff were very friendly and helpful. However the management and facility was somewhat disappointing for the label of a Ritz - Carlton. Any other brand would have received a higher rating but you expect more...

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2Thank B3ar159luna
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear B3ar159luna, Thank you for taking the time to share your comments. I am disappointed to read your experience did not meet expectations. Your feedback is very important to us and I would appreciate the opportunity to discuss these points in further detail. At your earliest convenience, I invite you to contact me personally at +1 (345) 815-6006. I look...

Bay Area, California
Reviewed 23 May 2014

My boyfriend and I returned to this Ritz for one week. Below is a breakdown of pros/cons for each portion of our stay. Pre-arrival and check-in: PROS: We were assisted over email by an amazing concierge (Laura Favella) who helped us make reservations and answer questions. When we arrived at the hotel, we were greeted promptly by Ms. Favella, and...

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6Thank fluff_astrid
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear fluff_astrid, It was wonderful to welcome you back to our resort. Your feedback is important to us and I appreciate you sharing such a detailed review. I will certainly share your compliments with our Ladies and Gentlemen and, if you can afford the time, I would be delighted to discuss any additional details you would like to share. You...

Atlanta, Georgia
Reviewed 18 May 2014

This hotel is absolutely amazing! I have stayed at a number of other Ritz Carlton's that didn't quite live up to the expectation one has for this level of hotel and a few that at least met it, but this location in Grand Cayman exceeds the expectation and is by far the best of the brand we've been to yet....

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1Thank Kristin K
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Kristin K, It was such a pleasure to read the kind words you shared about our resort experience. Our Ladies and Gentlemen take great pride in providing the finest service to our guests and I am thrilled to share your compliments with them. Thank you very much for taking the time you share your experience. We look forward to...

Houston, Texas
Reviewed 18 May 2014

This hotel is fabulous! The beach is pristine and not too crowded. So pleasant to float around in the swimming area and have a drink on the floating tables. Paddle boards, snorkels, fins, etc. are all available (for free) on the beach. The pools are very nice and the food is very expensive (its Cayman so expected) but good. The...

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Thank Aroundtheworld03
New York City, New York
Reviewed 15 May 2014

Wonderful hotel, 5-Star service and amenities. 2 amazing restaurants, and 3 others that are pretty good. Beach Service is stunning, Periwinkle pool on the other side perfect for late afternoon relaxing. All pools wonderful. A great Gym, and a Spa. Rooms are great, and you get housecleaning service twice per day. This place is better than St Thomas, South Beach,...

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Thank 749David

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: $710 - $2,927 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Cayman Islands
Hotel Style:
#1 Business Hotel in Seven Mile Beach
#1 Spa Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#2 Luxury Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 On the Beach Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
84 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront was fabulous. Standard rooms are lagoon side but closest to kids waterpark”
 of 5 bubbles rromano2014, 3 Dec 2016 | Read review
“Ocean front and rooms are desirable. If staying on resort side the 4th or 5th floor is the quietest.”
 of 5 bubbles katiemaibach, 2 Dec 2016 | Read review
“Make sure you request Oceanfront rooms. Otherwise it's a long walk from the lagoon side to the beach.”
 of 5 bubbles 291jennyr, 27 Nov 2016 | Read review
“Ocean View is a Must. Standard rooms look over kids pool and golf course.”
 of 5 bubbles 412bubbas, 16 Nov 2016 | Read review
“Oceanfront rooms are by far the best. Avoid resort view if you don't want to have a long walk to the beach everyday.”
 of 5 bubbles Traveler40St.Louis, 3 Nov 2016 | Read review
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