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Hilton Trinidad and Conference Centre

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1,614 Reviews from our TripAdvisor Community

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Showing 1,535: English reviews
Washington DC, District of Columbia
Reviewed 2 weeks ago

Most disappointing hotel stay I have ever had. The reservations that I worked so very hard on for months and months were not what I had been assured in advance of my arrival. I indicated Port of Spain and Trinidad and tobago as place of residence, assuming this is what Trip Advisor meant (where we stayed). We traveled from Washington,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Amy F
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear Amy F, Thank you for your review and again my sincere apologies for not being able to deliver for what should be a memorable experience. I am glad that we met in person and that we were able to rectify accordingly. Please do reach out to me in advance when you plan a return trip to Trinidad as I...

New York City, New York
Reviewed 2 weeks ago via mobile

I really enjoyed visiting this beautiful Hilton property on the hill overlooking Savannah Park in Port of Spain. I didn't stay the night here, but it looks like a beautiful property with incredible amenities. It's kind of in the middle of nowhere so you need to take a cab or have a car to get to attractions. That said that's...

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Helpful?
Thank ClintPage
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear ClintPage, Thank you for your review and we look forward welcoming you to experience the warmth of hospitality Hilton is known for. With warm Trini regards, Jaap van Dam Director of Operations

Reviewed 3 weeks ago via mobile

Another amazing stay at Hilton Hotel. Excellent service by Michael who assisted us when moving to another room. A pleasant and warm welcome at the restaurant for breakfast from staff. Tasty breakfast as always. A special thank to Derek who was most helpful on checkout and Vivanna who I spoke with phone.

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Helpful?
1Thank Cindy R
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear Cindy R, Thank you for this great review and your loyalty towards our hotel. I am excited to read your compliments about our hotel providing another amazing stay. Your comments about the outstanding staff service and friendliness is appreciated especially for the shout out for Michael, Derek and Vivianna. I will definitely pass on your compliments to the team....

Port of Spain, Trinidad
Reviewed 3 weeks ago via mobile

We really love the old charm of this hotel. It has had modern update in the new Executive wing which has great bathrooms and very comfortable beds. The Hilton standard for crisp clean linen is well appreciated. The food was a mixed Caribbean /Indian style on the night we went and was totally delicious and divine. The conference /ballroom is...

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Helpful?
Thank Lisa M
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear Lisa M, Thank you so much for your kind words in and taking the time to write a review. It is a pleasure to know that you had a great time and that we delivered to your expectations. We hope to welcome you back in the near future. Warm Trini Regards, Jaap van Dam Director of Operations

Reviewed 3 weeks ago

I recently booked two rooms (733 & 809) at the hotel to celebrate my daughter's 21st birthday. She wanted to spend a night at the hotel with a couple of her friends to make it a memorable one because we as a family had spent a few days at that same hotel some time in the past and had a...

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Helpful?
Thank Kenny D
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear Kenny D, Thank you for the review. Please accept my sincere apologies for the experience you endured during your check in. This is not reflective of our service standards as you have been accustomed to during your previous visits. Your feedback is valuable to us and be assured that we are addressing these aspects with our team. I trust...

Gateshead, United Kingdom
Reviewed 3 weeks ago

I enjoyed my stay. The staffs were very professional and manner. Breakfast was good. They made reservation for baby bed. Overall hilton all round oriented. Be it business, family or couples leisure they meet up.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank thelmao421
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear thelmao421, Thank you for this fantastic review. It is a pleasure to know our staff have provided excellent service and made your stay a memorable one. We look forward to welcoming you back. Warm Trini regards, Jaap van Dam Director of Operations

Sarasota, United States
Reviewed 3 weeks ago

Great hotel, we had drinks and hors d'oeuvres every day in the executive lounge. That was fun and something to look forward to. The hotel staff was exceptional. Try to remember to put a tip in the room each day, not just at the end of the stay, to be sure that each day's staff person gets it. The walk...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S5394AQpeterm
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear S5394AQpeterm, Thank you for this great review. I am excited to read your compliments about our hotel during the festive Carnival week. Your comments about the outstanding staff service and friendliness is appreciated and will certainly be passed on to the team. We look forward welcoming you again for next Carnival season. Warm Trini regards, Jaap van Dam Director...

triniad
Reviewed 3 weeks ago

Yup.. food poisoned.. at the hilton. Had to go to the hospital with a temperature of 106. Still not resolved, food very expensive and might kill you. Staff mostly rude but then again I feel like everyone in Trinidad is shady and have attitude. Even the hospital staff was rude.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank mikerI4814US
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear mikerI4814US, Thank you for writing to us regarding your recent visit to our property. I am sorry to see that in your experience most people you have dealt with in Trinidad were perceived rude to you. In regards to the alleged food poisoning, we deeply feel sorry for your situation and hope that you fully recovered . We understand...

Tarpon Springs, Florida
Reviewed 3 weeks ago

Some interesting architecture from a post colonial era, this hotel has been visited by numerous heads of states for decades, including photos of our President Obama. Nowadays, for families, there is a huge a well-used family pool. The building is located on a huge hill, just above the downtown area of the capitol. There was a major holiday in town,...

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Helpful?
Thank SparkyTS
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear SparkyTS, Thank for taking the time for writing a review and that you had a great stay with us. Yes we have a great history of dignitaries visiting our iconic hotel and we are very proud of that recognition. We look forward welcoming you back on your next visit. Warm Trini regards, Jaap van Dam Director of Operations

Castries Quarter, St. Lucia
Reviewed 3 weeks ago

I always enjoy my stay at Hilton Trinidad. It's in a safe location and equipped with very engaging staff. Great gym and pool. Very reliable taxi service and a few minutes walk take you to the Savannah and TGIF for great food.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank tkaterine9
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear tkaterine9, Thank you for you loyalty towards our hotel and for taking the time to write this kind review. Nothing makes us happier than knowing that you had a wonderful time during your stay with us. We look forward to welcoming you back to your "home away from home" in the not too distant future! Warm Trini regards, Jaap...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The hotel offers 418 guestrooms, a State of the Art Fitness Centre, Executive Club lounge and 10 flexible Meeting rooms. The hotel is strategically located just minutes away from the busy downtown shopping centre, but ideally situated away from the congestion of the city. Enjoy dinning in the cool Caribbean ambiance of the Pool Terrace Garden Restaurant or in the modern contemporary décor of LUCE Sushi Bar & Lounge. The hotel is famous for being one of the few upside-down hotels in the world, is built into the mountainside and set on 25 acres of lush, green landscape. ... more   less 

Additional Information about Hilton Trinidad and Conference Centre

Address: Lady Young Rd. 1B | St. Ann's, Port of Spain, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range: $175 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Trinidad and Conference Centre 4*
Number of rooms: 418
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct and Travelocity so you can book your Hilton Trinidad and Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Trinidad And Conference Centre Hotel Port Of Spain
Hilton Hotel Trinidad
Port Of Spain Hilton
Hilton Trinidad Hotel
Hilton Port Of Spain
Hilton Trinidad And Conference Centre Port Of Spain
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Trinidad and Conference Centre staff and other travellers.
36 questions
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Questions? Get answers from Hilton Trinidad and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any executive room”
 of 5 bubbles , 15 Mar 2017 | Read review
“Wifi only free with the suites. No free wifi in the lobby but computers available with a printer to print your boarding pass etec.”
 of 5 bubbles vla62, 12 Mar 2017 | Read review
“The lower your floor, the higher you are (the lobby is on the top floor)”
 of 5 bubbles , 8 Mar 2017 | Read review
“Ask for floor 4 and above, the higher the better the view.”
  • room
  • room
  • view from balcony
  • room
  • washroom
  • view
  • room
  • room
 of 5 bubbles aquauomo, 22 Feb 2017 | Read review
“If you get a room on the 6th floor you'll be at the pool level”
 of 5 bubbles Framptonxx, 18 Feb 2017 | Read review
5 of 5