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2017-12-03 2017-12-04
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    Royal Palm Suite Hotel

    Saddle Road 7, Maraval, Trinidad
    Lowest prices for your stay
    2017-12-03 2017-12-04
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    • Excellent7%
    • Very good7%
    • Average7%
    • Poor7%
    • Terrible72%
    27 Mar 2017
    21 Sep 2016
    “Refused to honour booking”
    Free Wifi
    Free Parking
    Air Conditioning
    Room Service
    Family Rooms
    Meeting Rooms
    2.5 Star Hotel
    All hotel details
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    Dec 3Dec 4
    1 room, 2 adults, 0 children
    Standard Room

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    Free Cancellation
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    Standard Room

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    Free Cancellation
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    Write a Review
    Reviews (28)
    Traveller rating
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    Time of year

    1 - 5 of 27 reviews

    Reviewed 27 March 2017 via mobile

    Sylvio Ogkush : I'm staying here presently and I'm enjoying my stay . Clean hotel , courteous staff . I would recommend this hotel any day and I would surely come . again. I've seen some bad reviews but that was probably before my stay...More

    3  Thank andrea p
    Response from susan345, Guest Relations Manager at Royal Palm Suite HotelResponded 29 March 2017

    Thank you for your comments. I am glad that you are enjoying your stay.

    Reviewed 21 September 2016

    I had a prepaid voucher from booking.com but managenebt insisted they had not received payment. I was travelling with 2 young children and arrived at hotel tired and late, they would not give us a room unless I paid full accommodation fee again. When I...More

    1  Thank jilliannimbin
    Reviewed 4 April 2015

    Charged more than the quoted rate on Booking.com and refused to rectify the issue with Booking.com. When I asked about the conditions at the hotel in light of the poor reviews the response was quite rude.More

    1  Thank PKNS
    Response from susan345, Guest Relations Manager at Royal Palm Suite HotelResponded 10 April 2015

    I am sorry about the way you felt, however, you were told that booking.com charged the incorrect rate for the carnival period, despite the fact that we informed them of same on more than one occasion. We charged you the rate that everyone else was...More

    Reviewed 24 February 2015

    i stayed at this hotel during carnival 2015 i don;t know where to start except to say all the reviews were accurate. if you could please stay some place else the only good thing concerning this establishment is it is across from massy grocery store...More

    3  Thank tamen208
    Response from susan345, Guest Relations Manager at Royal Palm Suite HotelResponded 27 February 2015

    This review was posted by the same person who posted on Feb 19. The answer for the post of Feb 19 applies to this post as well. Carnival is a particularly difficult period for the hotel as one or two guests, come with the expectation...More

    Reviewed 30 March 2014

    I read the reviews, they were bad. I called the hotel and was assured that they fixed the problems. I arrived and my heart sank when I saw the property...the desk clerk was sitting outside when we arrived and did not attempt to move until...More

    8  Thank annphotog
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Price range
    • US$135 - US$195 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 70
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Cancelon, Orbitz, TripOnline SA, Hotwire and Cheap Tickets so you can book your Royal Palm Suite Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Trinidad and Tobago >
    • Trinidad >
    • Maraval
    • Also Known As
    • Royal Palm Hotel Maraval ,
    • Royal Palm Suite Maraval ,
    • Royal Palm Suite Hotel Trinidad/Maraval
    Nearby Restaurants
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    Nearby Attractions
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    Trinidad History Museum
    19 reviews
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    2.01 km away
    Ask a question
    Questions & Answers
    Karyn M
    21 January 2017|
    AnswerShow all 2 answers
    Response from susan345 | Property representative |
    It is better to get someone to visit the premises BEFORE you check in to see for yourself what the rooms are really like. The reviews are from people who demand discounts and because they do not get same, they will stoop... More
    Karyn M
    11 January 2017|
    AnswerShow all 2 answers
    Response from susan345 | Property representative |
    I am not sure where "Maraval Suites" are listed online. We are The Royal Palm Suite Hotel. We have no such listing.
    Room Tips
    "dont stay here period."
    Read review
    "Get a room at some other hotel. If all are sold out, sleep in your rental car rather than stay here."
    Read review
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