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The Regent Grand

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701 Reviews from our TripAdvisor Community

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Showing 689: English reviews
Toronto, Canada
Reviewed 3 weeks ago via mobile

We just returned from a wonderful week here. Like many others have stated, The Regent Grand has a lot of impressive things about it. The grounds are beautiful, it has one of the best locations on both Grace Bay Beach and in Provo. We enjoyed being able to walk to restaurants, shops, the grocery store to stock up on lunch...

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Thank Felicia G
Regent-Grand, team at The Regent Grand, responded to this review

Hello Felicia G! Thank you for your review and kind comments. We are elated that you enjoyed your stay. Thank you for your amazing comments about Ricquel at our front desk and Andre at the Vix. Please know that we have forwarded your comments to the management team and all the areas involved for the needed corrective measures. Thank you...

A TripAdvisor Member
Level Contributor
6 reviews
Reviewed 3 weeks ago via mobile

We went off purely internet reviews of the Regent Grand and were so relieved to find it is a nice as it looks on the internet. Upon check in we were greeted with rum punch and cool towels to wash our hands. We stayed in a 2 bedroom, 2 bathroom condo facing the ocean. We were under the assumption this...

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Thank A TripAdvisor Member
Regent-Grand, team at The Regent Grand, responded to this review

Thank you very much for taking the time to write such an amazing review of the Regent Grand!! It is always an amazing experience to travel to the Turks and Caicos Islands; especially, if you choose the Regent Grand to carter to all your needs and expectations! Our Regent Grand team always look forward to reading the wonderful comments about...

Hollidaysburg, Pennsylvania
Reviewed 4 weeks ago

We stayed here on our honeymoon for 8 days. Every part of the hotel was amazing. The staff is there for your every need. Pool is very nice as well as the chairs around the pool. great for taking an afternoon nap. They do not have a restaurant but there is a bar you can get food that comes from...

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1Thank David D
Regent-Grand, team at The Regent Grand, responded to this review

Hello David D! We are ecstatic that you enjoyed your stay with us. At the Regent Grand our goal is to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to the Regent Grand in the future! – Regent Grand team

A TripAdvisor Member
Level Contributor
4 reviews
4 hotel reviews
5 helpful votes
Reviewed 4 weeks ago via mobile

Every one from the Shamara at the front desk at check in to Gil, Mel & Jo Jo on the beach, the entire staff cares about your stay. The hotel is impeccably maintained and it shows. One of the best places we've ever stayed. You feel absolutely secure any where anywhere in town. We will be back.

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Thank A TripAdvisor Member
Regent-Grand, team at The Regent Grand, responded to this review

Happy Birthday once again! Thank you so much for your amazing review! We are thrilled to hear that you had a great time at the Regent Grand! We will certainly make sure to pass your wonderful comments along to the rest of our staff especially Gil, Mel, JoJo and Shamara. It was a joy to have you stay at the...

Newton, Massachusetts
Reviewed 4 weeks ago

The Regent Grand is located on the beautiful Grace Bay and the accommodations are clean. When we arrived we were upgraded which was wonderful but also got the same classless direction (as the review below states) that a bureau would block one of the bedrooms for non use for us so that really detracted from the "gift". The service is...

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2Thank jkazarian
Regent-Grand, team at The Regent Grand, responded to this review

Hello jkazarian! We understand that there is always room for improvement and our guest experience plays a key role in this continuous process towards service excellence. Our Regent Grand team was very concerned that our services did not fulfill your entire expectations. This is not the quality level that we expect to offer to our guest. Please know that we...

Boston, Massachusetts
Reviewed 5 weeks ago

We stayed there 2/14-2/20 last week. The hotel is absolutely beautiful and their beachfront stunning. The Grand is also in a great area with plenty of restaurants and shopping right outside the front gate. The pool and beach staff is very friendly as well and always ready to help with a smile. I really dont have anything bad to say,...

Review collected in partnership with this hotel
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2Thank Michael B
Regent-Grand, team at The Regent Grand, responded to this review

Hello Michael B! At the Regent Grand we pride ourselves in providing the very best service and we take your comments very seriously. Our senior management team and staff will be reviewing these comments at our next training session. We hope this experience will not deter you from visiting us again and we look forward to the opportunity to welcome...

Staten Island, New York
Reviewed 21 February 2017

Our annual Caribbean vacation this year took us to Turks and Caicos (TCI). No amount of research however can prepare you for what turned out to be the most luxurious, amazing and phenomenal experience we’ve ever encountered. Our stay was from February 1 to February 7. We stayed at The Regent Grand – a condo/apartment complex almost in the center...

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7Thank Deborah R
Regent-Grand, team at The Regent Grand, responded to this review

Hello Deborah R! Thank you for your amazing review. We also want to thank you for your lovely comment about our wonderful team especially Michelle at the Front desk! At the Regent Grand, meeting our guest expectations is our number one goal! It will be a pleasure to be your host again in the near future. Thank you again for...

Caledonia, Michigan
Reviewed 20 February 2017

The Regent Grand is a wonderful facility, probably one of the nicest we've stayed on vacation. Here are the pro's and con's: PROS: The staff is very accommodating, always cheerful and helpful. The facility is very clean. Bath towels were large enough to carpet my first apartment. Rooms are made up promptly in the morning. A lot of hotels have...

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4Thank Dan M
Regent-Grand, team at The Regent Grand, responded to this review

Hello Dan M! Thank you for your kind words regarding our team. At the Regent Grand, it is always our goal to work very hard to make sure our guest feel at home. Also, we sincerely appreciate the time you have taken to provide us with your feedback regarding your overall experience. Please know that we have forwarded your comments...

Rochester, ny
Reviewed 19 February 2017 via mobile

Great location, room and staff. We came here with our four children(10-17)- beautiful 3 bedroom room - clean and plenty of space with amazing views. Concierge very helpful in setting up dinners and excursions. All staff very friendly and helpful.

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3Thank Diane D
Regent-Grand, team at The Regent Grand, responded to this review

Hello socomanhatten!! Thank you very much for sharing your experience with us. It's wonderful to know that we were able to make it truly memorable for you. The Regent Grand team sincerely appreciate your high praises for our staff and the services. It will be a pleasure to be your host again in the near future. Thank you again for...

Ames
Reviewed 13 February 2017

My husband and I decided on very short notice to schedule a trip back to Turks. We have stayed at the Regent Grand 2 previous times and we booked a one bedroom ocean front. We had a very relaxing stay. It was a perfect time to go as the resort was a little less crowded along with the area restaurants....

Review collected in partnership with this hotel
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3Thank Christine H
Regent-Grand, team at The Regent Grand, responded to this review

Hello Christine H! Thank you for taking the time to share your experience of your recent stay at the Regent Grand. It´s always a pleasure when our guest leave with happy memories and choose to share them with future travelers. We are very happy that our team was able to meet all of your expectations! Thank you again for choosing...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This beautiful, boutique and beachfront property, continues to be highly regarded among the hotels in The Turks and Caicos Islands. During 2016 this hotel has been voted as Turks and Caicos Leading Boutique Hotel for the second year in succession by The World Travel Awards. It has also received the prestigious Travelers' Choice award and its 4 Diamond Status from AAA. 2015 saw The Regent Grand ranked (#1) property in the Turks and Caicos in Trip Advisor's category of Caribbean Luxury Hotels (#9 in the Caribbean), 2015 Turks and Caicos Leading Boutique Hotel by The World Travel Awards, AAA's 4-Diamond rating and voted #1 by US News Top Hotels. Facing 300ft of pristine Grace Bay Beach, The Regent Grand is where memories are made and traditions created! Our staff pride themselves on their personalized service and warm Caribbean hospitality. The Regent Grand is ideally situated in the heart of Grace Bay, adjacent to The Regent Village and seconds from shops, restaurants, bistro bars and duty free. All one, two and three large Ocean-front Suites boast private terraces and the luxury of unobstructed views while our more intimate Pool and Garden Suites overlook our mosaic infinity pool. Full rates include daily housekeeping, breakfast, welcome cocktail and WiFi. Amenities include heated mosaic pool, tennis, bikes, Nautilus gym, pool & beach service, pool bar, Teona Spa and fabulous Concierge service. ... more   less 

Additional Information about The Regent Grand

Address: Regent Street | Grace Bay, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $669 - $2,830 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Regent Grand 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
The Regent Grand Hotel Providenciales
Regent Hotel Grand
Regent Hotel Providenciales
Providenciales Regent
The Regent Grand Turks And Caicos/Providenciales
Hotel Style:
#3 Top resorts Hotel in Providenciales
#5 Spa Hotel in Providenciales
#7 Luxury Hotel in Providenciales
#7 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from The Regent Grand staff and other travellers.
38 questions
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Braintree
17 days ago
Braintree
18 days ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love a ground-floor walkout room for ease to beach!”
 of 5 bubbles tlyp, 28 Mar 2017 | Read review
“The ocean front villas are really nice - great views and quiet.”
 of 5 bubbles CarolC926, 25 Mar 2017 | Read review
“not on ground floor, nice but no view”
 of 5 bubbles P3605ABmariaa, 9 Mar 2017 | Read review
“Ocean view or pool fine too”
 of 5 bubbles jkazarian, 26 Feb 2017 | Read review
“Spend the money and get the beachfront walkout room!!!”
 of 5 bubbles abbyb802, 10 Feb 2017 | Read review
5 of 5