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Ports of Call Resort

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894 Reviews from our TripAdvisor Community

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Showing 843: English reviews
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2016

we were in room 201 which was awfull we upgraded to room 206 the day after we arrived and this was well worth the extra cost nice room with balcony overlooking the pool. the complementry breakfast was very good, the staff are extremely helpfull and Dale and Wendy the owners are a delightfull couple always willing to help and go... More 

Helpful?
Thank katrob97
DPAPKE, Owner at Ports of Call Resort, responded to this review

Thank you for both the kind words and the great review. Always nice to see a family enjoying family time together like you all did as compared to when the kids are shuffled off to the resort camp at all inclusives. Happy to hear that your daughters were able to experience JOJO first hand. More 

Binbrook, Canada
1 review
Reviewed 19 October 2016 via mobile

I recently stayed at The Ports of Call for my honeymoon the first week of october! The resort was beautiful and well maintained! It's very small but was perfect because it wasn't busy so you always had a pool lounger! One of the most beautiful beaches I've ever seen. The workers were very friendly and accommodating especially our buddy Lopez!... More 

Helpful?
Thank RachelFisc
DPAPKE, Owner at Ports of Call Resort, responded to this review

Its always great when honeymooners report that they had a great time staying with us. It was great meeting you both and I will definately make sure that Lopez hears about your wonderful comments. Hope you do get a chance to return. More 

Atlanta, GA
Level Contributor
156 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 16 October 2016

We were staying at another resort on the island, we decided wanted to extend our stay by one night, that would be $800 & it wasn't all inclusive! Thank goodness for POC, we were able to extend our stay for a quarter of the price. This hotel rooms look like they were recently renovated, the room was clean and the... More 

Helpful?
Thank Sherlock1962
DPAPKE, Owner at Ports of Call Resort, responded to this review

On behalf of all the staff I would like to thank you for taking the time to submit such a great review after such a short stay. Hopefully a few others will read the review and agree that we provide savings of almost $300 a night and really provide all the same amenities More 

Massachusetts
Level Contributor
229 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 16 October 2016

We booked through Cheap Caribbean - they are great for hotels, air transport, and excursions. The resort is right where you'd want to be in Provo - close to Grace Bay Beach, shopping, restaurants. And across from the Graceway Market, where you will eat most of your lunches and even some dinners, if you're like us. We are budget-minded, but... More 

Helpful?
Thank cootmom
DPAPKE, Owner at Ports of Call Resort, responded to this review

Thank you for taking the time to submit such a great , detailed review...much appreciated. I will make sure Judian is made aware of your positive commnets. I am sure your perspective on the island will be very beneficial to future travelllers. Hope you do get a chance to return. Thanks again. More 

Ontario, Canada
1 review
Reviewed 16 October 2016 via mobile

Friendly staff... an older resort that's not overly clean. In walking distance of great stores and restaurants. Very affordable. You get what you pay for. A down part is you have to walk across the road to get to the beach which makes it hard when you have little kids trying to cross the busy road.

Helpful?
Thank Violet159
DPAPKE, Manager at Ports of Call Resort, responded to this review

Thank you for the positive comments on our friendly staff and affordable rates. Sorry that you were not satisfied with the overall cleanliness. Will definately look into it further as we usually hear the opposite. Was not aware that the road traffic presented issues other than for approx 1/2 hr each day but hopefully you used our beach shuttle service... More 

Ancaster, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 October 2016 via mobile

Set up our next visit to Ports today. Booking was easy, Jade at customer service was friendly, helpful and very prompt is setting up our visit! Looking forward to our 3rd visit to this welcoming hotel! Great relaxed vibe and close to great shops, groceries and restaurants!

Helpful?
Thank Jennifer T
DPAPKE, Owner at Ports of Call Resort, responded to this review

Great to hear that you were happy with Jade's service. Wonderful that you have chosen to stay with us again..our sincere thanks. More 

South Florida, Florida
Level Contributor
192 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 10 October 2016

My 2nd stay and I was not as happy as my first. I felt the room cleanliness could have been a little better. Nothing horrible, but small maintenance details. Rust around bath door bottoms, dirty grout. The A/C was broken, they did rapidly repair but I could not control temp. Originally the lady at desk said it would cool while... More 

Helpful?
Thank davideQ6492QE
DPAPKE, Owner at Ports of Call Resort, responded to this review

My apologies that your stay was not as enjoyable as your first. Would really appreciate you emailing and letting me know what room you stayed in so I can investigate your concerns. My wife and I just inspecteded every room in the resort but there were a few rooms that could not be entered because guests were in the room... More 

Singapore
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 October 2016

I was there on a week long diving trip with our dive club, hotel is conveniently located 100 ft from the dive center, which made it very easy each morning to get going. Hotel is clean and comfortable, breakfast is OK. However check-in and check-out are not efficient at all, very unorganized.

Helpful?
Thank divingsteph
DPAPKE, Owner at Ports of Call Resort, responded to this review

Thank you for the nice review and your positive comments re our cleanliness and comfortability. My apologies for your impression that our check-in and check-out could have been smoother. I have asked our manager to look into this. More 

Level Contributor
3 reviews
Reviewed 9 October 2016

The hotel was very nice, there was a bit of a rough spot at the beginning. We were told there would be a shuttle picking our group up from the airport when arriving, and we even had sent the hotel our flight info as requested, but when we arrived there was no shuttle; they do not have a shuttle, so... More 

Helpful?
Thank mroseg11
DPAPKE, Owner at Ports of Call Resort, responded to this review

Thank you for both choosing to stay with us and also for taking the time to submit your nice comments about our resort...much appreciated. It was great to get to know some of the members of your Dive Group and hear how satisfied you were with both our resort and the diving in Providenciales. FYI...we never imply to anyone that... More 

Atlanta, Georgia
Level Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 October 2016 via mobile

This was a very quick unexpected trip for me and and my nephew. I was referred to this place by one of the custom agents at the airport. I didn't have a reservation so she recommended this place and they offered me an inexpensive rate for three nights. The resort is really nice. It's very small but it's cozy. The... More 

Helpful?
Thank Stephanie M
DPAPKE, Manager at Ports of Call Resort, responded to this review

Thanks for the nice comments about our resort, staff, clean rooms and inexpensive rates. While we do accept American Express I am sure you understand that we have no control over the other establishments on the island. From my travels ,Turks and Caicos is no different than other vacation spots where many small vendors will not accept credit card payments... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ports of Call Resort is located within the beautiful Grace Bay area on Providenciales, an island of the Turks and Caicos, and is only a short 15-minute drive from the Providenciales airport (PLS). The property comprises of a central building featuring a welcoming reception, business center, breakfast room, fitness room, and poolside bar. Ports of Call Resort has 98 fully renovated deluxe junior suites approximately 325 sq ft offering pool view (some with balcony or terrace) and others with garden views. Rooms are located in two three-story buildings (no elevator) surrounding a tropical pool area that creates an intimate boutique setting. For your enjoyment, the tropical outdoor facilities include a poolside bar and lounge, table tennis, billiard table, pool, hot tub, comfortable chaise lounges, patio seating, shade umbrellas, towels, and a dedicated children's play area. Ports of Call Resort has a designated beach access to the awe-inspiring Grace Bay Beach complete with lounges, umbrellas, stand up paddle-boards, and kayaks, and is only 300 yards from the property. A shuttle runs each hour and beach towels are provided. The property also includes the Shops of Ports of Call. The plaza offers a variety of restaurants, bars, gift and clothing shops, as well as a spa, hair salon, ice cream parlor, dive shop, conference space, fishing charter, and auto/scooter rentals, further enhancing the Resort's array of services and amenities. Daily continental breakfast and in-room wifi included in all room rates. ... more   less 

Additional Information about Ports of Call Resort

Address: Grace Bay Rd, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $313 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ports of Call Resort 3*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Orbitz, Odigeo, Cheap Tickets, Travelocity, Hotels.com and Priceline so you can book your Ports of Call Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Ports Of Call Hotel Providenciales
Comfort Suites Providenciales
Providenciales Comfort Suites
Ports Of Call Resort Turks And Caicos/Providenciales
Hotel Style:
#17 Spa Hotel in Providenciales
#20 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from Ports of Call Resort staff and other travellers.
55 questions
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Questions? Get answers from Ports of Call Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a patio or balcony. No elevator”
 of 5 bubbles 585susanu, 16 Nov 2016 | Read review
“Garden view”
 of 5 bubbles Chrissy0694, 30 Oct 2016 | Read review
“no elevators, but the staff will bring luggage to yr room”
 of 5 bubbles karenwI3895ZB, 26 Oct 2016 | Read review
“see above for info”
 of 5 bubbles cootmom, 16 Oct 2016 | Read review
“Rooms on the main floor facing the pool are newly renovated and provide easy access to the hotel.”
 of 5 bubbles Lupching, 6 Oct 2016 | Read review
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