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Traveller (210)
360
Panoramas (26)
Pool & Beach (88)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
212Reviews
702Photos
35Q+A
63Room tips
Traveller rating
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Popular mentions
We stayed at The Atrium the last night of our one week vacation because the villa we rented was unavailable and The Atrium was near by and one of a few affordable place renting for one night only. We arrived early since we had to vacate the villa by 11:00 and when we asked if it
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Response from TheAtriumResortTC, Manager at The Atrium Resort
Responded 2 weeks ago
Dear DamePersil, Thank you for your review. In response to your comments: Our standard check-in time is 4:00 PM local time. While we try our best to accommodate a guest’s request for an earlier check-in, sometimes that is not possible, which was the case with your arrival since the room was booked back-to-back (a guest checked-out of the unit you were scheduled to arrive to the same day and housekeeping requires time to clean the unit between occupancy). The personnel on duty tried to be accommodating to you, letting you know that you could leave your luggage at the front desk until the room was ready. Please note that pool/beach towels are located inside of the rooms and are accessible to guests once checked-in. Most guests prefer to arrive to a cooler room after a long flight and the temperature is usually set to cool temperature for guest comfort. Guests can adjust the temperature once in the room to their desired level of comfort. Your comment regarding the staff is not consistent with other reviews, which describe how friendly our staff are. Sincerely, Atrium Management
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First off let me start this review by stating that The Atrium is no longer a resort, it is a condominium. People actually live their with their families; however, they have condos that are rented out to vacationers. There use to be a pool bar which is now an empty space with bar
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Response from TheAtriumResortTC, Manager at The Atrium Resort
Responded 3 weeks ago
Dear Tashanyc84, Thank you for your review. In response to your comments: (1) The Atrium Resort features a variety of amenities, including an outdoor pool, hot tub next to the pool, Ayur Spa, Atrium Bazaar (convenience store), Conference Room, Game Room and Fitness Center. The pool and hot tub are heated. (2) Please note that the pool swim-up bar was never operational since the resort opened. It is a space where guests and residents can sit and relax. Also, the Blue Note venue is not operational all day/week long. It is a venue for private corporate and special events. (3) The Atrium is a condo-resort and condominium units are rented out. The resort is not all-inclusive and there is no room service/cleaning during the stay included in the rates. While there is no full-service restaurant onsite serving three meals per day, there are many restaurants near the resort, which are approximately a 3-10 minute drive. It is strongly recommended to rent a car if visiting and we inform guests of this who inquire prior to arrival. We take pride in our ability to provide guests with a peaceful and tranquil vacation atmosphere at The Atrium Resort. Sincerely, Atrium Management
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The Atrium is a nice condo complex on the NE end of Grace Bay. This year we rented a 3 bedroom 3 bath unit on the third floor (Unit 3A). The units are nice but nothing fancy. There are several issues that make the stay less than perfect. I will admit some are overly picky but
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Response from atrium_11, Manager at The Atrium Resort
Responded Jan. 11, 2019
Dear Than M, Thank you for your review. In response to your comments: Please note that all units feature a water heater which are regularly checked. The hot water dpeneds on how much water is used at a time and for how long. Please note that all 3 BDRM penthouses feature a bath tub in the master bathroom (no separate shower), second bathroom with shower only (no bath tub) and third bathroom with shower only (no bath tub). This is clearly stated on our website. The Atrium pool is heated and your comment is not in line with other reviews posted. The Atrium Resort also features a hot tub next to the pool which guests can use if the heat level in the pool is not to their preference. With the exception of studio units which feature a kitchenette, all other types of units feature a kitchen equipped with pots, pans, utensils, cutlery, dishes, wine glasses and water glasses. Loungers and umbrellas are setup at the beach every morning normally between 9-9:30AM, weather permitting. Thank you for your kind words regarding the cleanliness of the resort and friendly staff. We take pride in our ability to provide guests with a peaceful and tranquil vacation atmosphere at The Atrium. Kind Regards, Atrium Management
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The Atrium has a nice, quiet vibe perfect for families. Our condo was clean and comfortable, with the pool and hot tub being steps away for extra relaxation. The beach is a short drive with breathtaking views. We would definitely stay again!
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Rental vehicle required. Stayed 2 weeks & at end of 1st week, asked about getting bedding/towel change & were told "nothing is done until you check out...but I will check with housekeeping & advise".. Never heard anything back & nothing was done -- have never stayed anywhere
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Response from atrium_11, Manager at The Atrium Resort
Responded Nov. 19, 2018
Dear cqo-bpo, Thank you for your review. In response to your comments: (1) Please note that there is no housekeeping during a stay and we do not advertise that rates include housekeeping during a stay. Units are prepared for arrival and cleaned after departure, and this was communicated to you. (2) With the exception of studios, all other room types feature a full kitchen (stove, oven, fridge, freezer, dishwasher, and microwave), and are equipped with pots, pans, dishes, cutlery, glasses, etc. Also, please note that we do not advertise anywhere having a BBQ onsite. (3) Unfortunately, when the waves are high/there is a strong tide, chairs cannot be setup as they are pulled in the water and it is not safe. Loungers and umbrellas are always setup, however unfortunately, it is out of our control if weather conditions do not permit the setup. Kind Regards, Atrium Management
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Atrium Resort
The Standard Two Bedroom Suite at The Atrium Resort
Professional photo exclusively commissioned by TripAdvisorThe Atrium Resort
The Deluxe One Bedroom Suite at The Atrium Resort
Professional photo exclusively commissioned by TripAdvisorThe Atrium Resort
The Two Bedroom Penthouse at The Atrium Resort
Professional photo exclusively commissioned by TripAdvisorThe Atrium Resort
The Two Bedroom Penthouse at The Atrium Resort
Professional photo exclusively commissioned by TripAdvisorThe Atrium Resort
The Standard Two Bedroom Suite at The Atrium Resort
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12345685
Morning The atrium will stock your kitchen for you if you ask them directly, they also have a small shop on site The beach is a 5 mom stroll away and they have a stunning pool area As for a car assuming you don’t drive? You can get a taxi who will work with you for the entire trip, have no idea on costs but if you post on TA I am sure you will get a few recommendations as to who you could use I hope that helps?
0 votes
Depends how long your going for? I suggest rent a car it's so much cheaper if you will be driving around the island. The taxis are expensive and you need to get amount before getting into one. Rent a car most car rentals are owned by Canadians and there 100 percent honest.
0 votes
This happened like 1:30AM. Sure there is crime there is crime everywhere. Certainly more safe than living in the USA that's for sure. I was there over Christmas and again march. I don't go out late no matter what island in the world. There was security 24/7 and I felt totally safe as it's more residential then tourist area. Going back again soon and I personally take my family and not worried at all. Again safer than ANYWHERE in the USA where I don't feel safe walking anywhere.
-2 votes
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1234567
"No ocean view - all rooms face onto the pool area."
"A direct view of the lovely resort pool would be nice."
"the 3rd floor rooms also have a rooftop/sundeck feature with great views of the water."
"You must have a car to access the rest of Turks from here."
"we weren't given an option to choose a room, but were very satisfied with the room we got"
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12345613
PRICE RANGE
US$165 - US$480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the atrium hotel providenciales
LOCATION
CaribbeanTurks and CaicosProvidenciales
NUMBER OF ROOMS
74
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