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Alexandra Resort

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Alexandra Resort
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1,436 Reviews from our TripAdvisor Community

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Showing 1,401: English reviews
Reviewed 1 week ago via mobile

One of the best places to stay in the island, from the service to the best staff you will enjoy every moment here. The restaurant on the premises is awesome and the food is to die for, the rooms are super clean great ocean views. Perfect for a short stay or a longer time.

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Helpful?
1Thank Jc M
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you for your review - we're delighted to read it and certainly hope you can visit us again soon.

Reviewed 2 weeks ago

Upgraded to get an ocean view as soon as I arrived but wasn't happy with the upgrade and... Ramona to the rescue. She is something else. She spoke to me like a person no nonsense and fixed the problem and voila gorgeous room gorgeous stay. She's the go to person for any problems... It's just her nature she is amazing...

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1Thank Post F
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review, and we'll be sure to pass on your appreciation to Ramona! We hope you come back soon.

A TripAdvisor Member
Boston, MA
2 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

Me and my wife spent our 25th anniversary at Alexandra hotel. It was our first time on the island. We first got a studio room a bit far from the beach and with a partial view of the sea. We spoke to the front desk (Ramona) and she upgraded us to a 1-Bedroom villa with beachfront view. It was a...

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Helpful?
3Thank A TripAdvisor Member
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much indeed for taking the time to write an in-depth review, it will surely be helpful for other travelers. It’s certainly true that most items are more expensive in Turks and Caicos and this is due to the added cost of everything being imported to the island. In addition, there is a country-wide regulation for 12% Government...

Saint Louis, Missouri
Reviewed 3 weeks ago via mobile

I'm so glad that I read the reviews on TripAdvisor first when making a decision on the best resort to stay at while visiting TCI for the first time. Our stay at the Alexandra Resort was simply amazing. The staff were very pleasant, and quite helpful during our stay. Nellie, at the front desk was the best person to work...

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2Thank Anitra L
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you so much for your review - we're very happy you chose Alexandra Resort for your anniversary! We will pass on your kind comments to our team. Regarding the taxes, there is a mandatory 12% Government Tax on all tourism related services, this is a country-wide regulation. The service charge is 10% - a standard hotel service charge across...

Park City, Utah
Reviewed 3 weeks ago

We spent a week at Alexandra Resort (second week of November). I can't find anything negative to say about this resort. The location was perfect, the beach incredible, the accommodations were very spacious (we had a 2 bedroom condo) the views from our balcony were amazing. The restaurant food was excellent and we ate there almost every day of our...

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2Thank Patsy H
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review - we're delighted you enjoyed your stay at the resort and do hope it's not too long before you come back!

New York City, New York
Reviewed 3 weeks ago

The check-in was a nightmare, the room is small and has NO dresser, armoire, drawers etc. for our clothes, on day 2 neither of our keys worked, we were unable to get breakfast early - not even cold cereal - when we had to catch a shuttle to go diving, and there was a can of extra strength Off on...

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2Thank Bltri
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you for your review. We are sorry you did not receive a great service with your check-in and dining experiences. Check-in time is 3pm and some flights do get in earlier than this. We try our best to make rooms available earlier, but this is not always possible, in which case we will store luggage so you can make...

Utica, New York, USA
Reviewed 3 weeks ago via mobile

This was our second time staying at the Alexandra resort and we loved it both times! We will definitely stay here again! The staff was fantastic, very helpful, friendly, and accommodating. We stayed in a beach front deluxe studio suite on the 2nd floor of the Chelsea building. Our view was AMAZING!!! The room itself was very spacious and clean,...

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6Thank Shannon K
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review - we're so pleased you enjoyed your stay and loved our rooms, restaurant, beach and pool - we're certainly fortunate to be in such a beautiful location. We look forward to your return visit.

ridgefield, ct
Reviewed 4 weeks ago

For anyone considering doing a getaway through interval to the Alexandra, DO IT! We were lucky enough to have found this and I would definitely return...without the getaway. From what I have seen online, the prices are better then any other hotel on Grace Bay. The staff is so accommodating. Unfortunately, we checked out early due to the impending hurricane....

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3Thank mom22Ridgefield_Ct
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much, we appreciate your review and hope you'll return again soon!

New York
Reviewed 4 weeks ago

We stayed 3 nights in this absolutely amazing resort and we will definitely be returning. From the minute we walked into the lobby we felt like at home. The employees are beyond courteous. Every single person we encountered was friendly. Ramona at the front desk couldn't be more professional and friendly at the same time. The room (one bedroom queen)...

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Helpful?
3Thank Joanna P
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you very much for your review and praise. We are so pleased you enjoyed your stay and will pass on your comments to Ramona and Gerald. Come back soon!

Concord, Massachusetts
Reviewed 4 weeks ago

My husband and I just returned from a 4 day stay at the Alexandra Resort and can't say enough about the wonderful experience we had! It seems a little smaller and quieter than some of the other resorts around but it was exactly what we wanted and needed for a relaxing getaway. The staff: Wonderful! Every single person we encountered...

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3Thank Trish S
TC-Collection, Manager at Alexandra Resort, responded to this review

Thank you so much for your wonderful review. It is a pleasure to read and we appreciate you taking the time to send us the details. We will also pass on your compliments to the chef. Kindly note that we do also have a TripAdvisor page for Asu, so if you would like to post any comments there, that would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located directly on Grace Bay Beach, one of the most beautiful beaches in the world, The Alexandra offers the dream vacation of a lifetime; spacious accommodations, warm friendly service, and amazing oceanfront dining. Guest can also take our complimentary dining shuttle to our two on-island sister resorts to enjoy their restaurants facilities. The Alexandra provides a delightful Caribbean atmosphere, fantastic ocean views, powder white sand, and activities and amenities including complimentary non motorized water sports, tennis courts, free use of pedal bikes, and so much more! ... more   less 

Additional Information about Alexandra Resort

Address: Princess Drive | Grace Bay, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $357 - $911 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexandra Resort 4*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, West Indies, Cancelon, BookIt.com, Priceline, Odigeo, Cheap Tickets and Jetsetter so you can book your Alexandra Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alexandra Resort Providenciales
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Hotel Style:
#9 Top resorts Hotel in Providenciales
#14 Spa Hotel in Providenciales
#15 Luxury Hotel in Providenciales
#16 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from Alexandra Resort staff and other travellers.
132 questions
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Questions? Get answers from Alexandra Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We booked a studio garden view room #4403 and had a great ocean view. Don't upgrade to a oceanfront, as it isn't worth the extra money here.”
 of 5 bubbles brittneycj, 5 Dec 2016 | Read review
“Ground floors make coming/going very easy. Western facing balcony gives you lots more sun.”
 of 5 bubbles jimthompson2001, 2 Dec 2016 | Read review
“The Prima Donna building gives views of the pool and ocean- 3rd floor was perfect”
 of 5 bubbles mgerrish, 30 Nov 2016 | Read review
“Beach Front if you can! One bedroom King was very roomy”
 of 5 bubbles jacquelinem175, 30 Nov 2016 | Read review
“Go with an ocean view if you can”
 of 5 bubbles postf2016, 22 Nov 2016 | Read review
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