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The Palms, Turks and Caicos

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The Palms, Turks and Caicos
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363 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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Reviewed today NEWvia mobile

We stayed at the Palms to celebrate my grandmother's 80th birthday and I must say the hotel is breathtaking. There's a great structure, an amazing spa, delicious breakfast and very comfortable rooms. The outs: apart from our butler and our room maid, the staff is very rude (it was almost like they were doing us a favour by allowing us...

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Helpful?
Thank Anaclarafg
Montreal, Canada
Reviewed 2 days ago NEW

This is definitely a luxury resort, from the service in the restaurants and bars, to the delicious meals (for breakfast, lunch and dinner), as well as the exceptionally beautiful decor and grounds. We stayed at the beachfront presidential suite and enjoyed the beautiful views of the sunset. A perfect place for a honeymoon or a romantic getaway in Grace Bay!

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Helpful?
Thank Sylvia B
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Sylvia B, Thank you for your amazing review of our amazing resort! We are thrilled that you were happy with your beachfront suite, the décor and view. Thank you for staying at The Palms on your recent trip to Turks & Caicos, and we welcome the opportunity to have you stay with us next time you come to the...

Fayetteville, New York
Reviewed 6 days ago NEW

The people and the service are spectacular! Very relaxing place to stay. Patrick on the beach does a great job accommodating all your activities without overselling. Jefferson and Reme are the best behind the beach bar. Always attentive!

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Helpful?
1Thank tkinsella2017
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear tkinsella2017, Thank you for your kind words, "Palms.....first class"! We think so, too! It was an absolute pleasure to read that you had an overall enjoyable and relaxing stay with us and appreciated the spectacular service received by our fantastic team members. Hope you will be back soon!

Sayville, New York
Reviewed 1 week ago via mobile

Over all a nice time BUT the hotel needs some updating. It has such charm and beautiful decor but many pieces are old . Our dresser in the room was chipped and had water stains all over it. The upholstered chairs were slightly stained and had some pulls in it. The shower had curtains that need to be replaced along...

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Helpful?
Thank tricia M
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear tricia M, Thank you for your review. Your feedback is very important to us so we can continually deliver the service The Palms is renowned for and exceed our guest’s expectations on future visits. We were pleased to read that you found the location to be perfect and had a nice time. We would like to thank you for...

new jersey
Reviewed 1 week ago

The Palms is a very nice property on Grace Bay. While it was an overall wonderful trip, the resort is quite expensive and didn't quite live up to its price tag. First, let me commend the staff. I've read a few reviews complaining about apathetic staff, but I found the Palms staff to be among the friendliest and helpful I...

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Helpful?
1Thank Tracy S
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Tracy S, Thank you for taking the time to share your recent review on Trip Advisor. I was pleased to read that you had a pleasant stay with us and enjoyed our beautiful pool and beach. Also, it is so rewarding for us to read such magnificent comments about our staff. We are very fortunate to have such a...

New York City, New York
Reviewed 1 week ago

Second time in Palm always impressive best beach I ever visited exelent suite perfect time to spend spring break kids and adults can enjoy amenities equal highly recommended! Will definitely come back again

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1Thank croldan2016
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear croldan2016, Thank you for your nice review of your recent stay. The Palms has so much to offer and it is a great place to spend quality time with friends and family! We look forward to welcoming you back soon!

Southbury, Connecticut
Reviewed 1 week ago

An amazing time, staff and facility. So friendly and always willing to help in any way I cannot wait to come back and suggest everyone visit. Cesar is the absolute best and we will request him for all future trips here.

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1Thank jeffsharpe
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear jeffsharpe, Thank you for your 5 star review. We are happy to hear you had an amazing time at The Palms and we’ll be certain to pass along your compliments to Cesar! It was a pleasure to have you as a guest and we look forward to welcoming you back soon!

Kingston, Saint Andrew, Jamaica
Reviewed 1 week ago via mobile

The Palms is one of the most beautiful high end hotels I have ever stayed. The junior presidential suite had a breathtaking ocean view with a balcony that met sunrise and sunset. The clean and well maintained pool and hot tub were very inviting. The spacious open floor kitchen and living room were ideal for a brunch with family or...

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1Thank Petal R
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Petal R, We can't thank you enough for your incredible review! And you are absolutely right, The Palms is a beautiful hotel with luxurious amenities and friendly staff! We look forward to having you come back again soon and thanks again for your TripAdvisor review!

Baltimore, Maryland
Reviewed 1 week ago

We stayed at The Palms Resort with a group of Toyota and Lexus dealers and were very pleased with our stay. The staff was excellent, especially Mae Louis in the Garden Restaurant. Everyone went above and beyond to make our stay a great one!

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1Thank Lexusman422
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Lexusman422, Thank you for your wonderful review and for mentioning the fact that the staff was excellent and went above and beyond during your stay. On behalf of Mae and the entire team, we look forward to welcoming you back for a future visit.

Milford, Connecticut
Reviewed 2 weeks ago

The Palms is definitely a 5 star boutique hotel. It has the charm, the elegance and perfect setting on Grace Bay Beach. The rooms are very spacious with living room, dining room and kitchen separated from the master suite. The master suite is not facing the ocean but it is spectacular enough to hold your attention. The pool and access...

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2Thank Sean M
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Sean M, Thank you so much for your great review of our 5 star property. We are delighted that you had a fantastic stay, liked the suite you stayed in and loved the beautiful Grace Bay Beach and received outstanding hospitality and service, too! We hope you will be back!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Regent Palms Turks and Caicos is ranked among the Caribbean's finest hotels, and the top hotel in the Turks and Caicos. Boundless ocean views at our Grace Bay resort from stylishly-appointed rooms and suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped Fitness Centre, together with water sports and tennis cater for more active guests and a dedicated children's' club provides fun and excitement for our younger guests. A level of style and comfort that sets new standards Unforgettable luxury at the heart of one of the Caribbean's most glorious beaches comes as standard at the The Regent Palms Grand Resort and Spa. Whether you opt for a guest room with infinite views of the ocean or landscaped garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets new standards for the Turks and Caicos. All guest rooms feature hand-tufted king-size bedding, high-speed Internet access and cable television while a number of luxurious suites also boast a washer/dryer and a full kitchen complete with Viking appliances. ... more   less 

Additional Information about The Palms, Turks and Caicos

Address: Grace Bay Beach | Princess Drive, TKCA 1ZZ, Providenciales (Formerly The Regent Palms)
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $674 - $2,020 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palms, Turks and Caicos 5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, West Indies, BookIt.com, Orbitz, Hotwire, Hotels.com, Travelocity, Expedia, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your The Palms, Turks and Caicos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Regent Palms Hotel Providenciales
Regent Hotel Providenciales
Regent Providenciales
Providenciales Regent
Turks Caicos Palms
The Palms, Turks And Caicos Providenciales
Hotel Style:
#10 Spa Hotel in Providenciales
#12 On the Beach Hotel in Providenciales
#12 Luxury Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from The Palms, Turks and Caicos staff and other travellers.
66 questions
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Questions? Get answers from The Palms, Turks and Caicos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid first floor rooms if you want to open doors to balcony/patio”
602tracys, 15 Apr 2017 | Read review
“All rooms are clean and beautiful!”
jeffsharpe, 15 Apr 2017 | Read review
“The higher rooms give a spectacular view of the ocean while overlooking the palm trees”
  • Room 3403 - Living Room
seanm663, 11 Apr 2017 | Read review
“Our junior suite with garden view was entry level for The Palms, but fantastic.”
680tedh, 6 Apr 2017 | Read review
“Stay off the ground floor rooms. To easy for people to push in on guest as they enter their room and allow easy getaway.”
dlasorsa, 11 Mar 2017 | Read review
5 of 5