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The Palms, Turks and Caicos

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The Palms, Turks and Caicos
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324 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Central NJ
Reviewed 6 days ago NEW

My husband and I just got back from 10 days at The Palms. We were celebrating my 65th bday and our 40th wedding anniversary. I’ll write in detail but the bottom line is this is a fabulous resort and we highly recommend it. The ride from the airport taxi was easy. The car was really more a van and the...

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Helpful?
1Thank rokamabe
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear rokamabe, Thank you for taking the time to write such a detailed review of your stay with us at The Palms. First of all, belated happy birthday and congratulation to your 40th wedding anniversary. It makes us happy to know that you loved where you stayed and you are so right, the facilities at the Palms combined with beautiful...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

Great tour and great staff. Had a fantastic day. The staff are helpful and have a great sense of humour. They also know a lot about the island and can help with local shopping and information. Drinks and a light lunch are also included.

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Helpful?
1Thank GZtraveler
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear GZtraveler, We are delighted that you had a fantastic day at The Palms and we look forward to having you return soon.

Erie, Pennsylvania
Reviewed 1 week ago via mobile

My husband and I were at the Palms from the end of January to the first week of February...this was the 2nd time we were here and absolutely love it!...resort is lovely, staff is so friendly!...the beach guys were great!..especially Mark and Josef!...we will be back for sure!

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Helpful?
2Thank Paula S
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Paula S. You "love the resort" and we "love your review"! We will be sure to send along your kind remarks to our team members, especially Mark and Joseph. The Palms team can't wait to see you again next year - for the 3rd time!

Somerville, Massachusetts
Reviewed 1 week ago

This resort is absolutely gorgeous. We stayed in a junior suite and it was great. There was a kitchenette with a fridge, microwave and coffee machine. There was an outdoor patio and an indoor sitting area. The king size bed was very comfortable. The housekeeping staff was friendly and great. The pool was beautiful, but we spent all our time...

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Helpful?
2Thank becky c
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear becky c, Thank you for taking the time to write up a review of your stay with us at The Palms. So happy that you were happy with your accommodation, and you are so right -- the pool is beautiful but the beach is amazing. We are so proud of our stretch on Grace Bay beach, ranked as the...

Chatham, Massachusetts
Reviewed 1 week ago

The hotel has everything you need. Beautiful and comfortable rooms, a gorgeous infinity pool, beautiful beach, wonderful bars and restaurants and a staff always willing to help you. Rashid runs the Caicos Dream Tours - a must do at least once on your stay.

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Helpful?
Thank colettetwo
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear colettetwo, Thank you for the 5-star review! We are delighted that your vacation at The Palms was wonderful and that you enjoyed the excursion with Caicos Dream Tours. We look forward to having you return next year!

New York City, New York
Reviewed 1 week ago

Although The Palms was not the hotel that i actually selected, I was very pleased with my stay. After booking and arriving at the brand new Shore Club in Long Bay, I quickly realized that I was in the middle of a construction zone and there would be no way I could endure the unbearable daily noise on that property....

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Helpful?
Thank g8escapes
sabrinamai, Execuitive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear g8escapes, Thank you for your nice review! We are so pleased to hear you had a perfect stay at The Palms after relocating from The Shore Club. The Palms location on Grace Bay Beach is absolutely unique and our property is beautiful and a true tropical destination. We appreciate the feedback regarding the key chains and your comments have...

Boston, Massachusetts
Reviewed 1 week ago

After a crazy few months, my wife and I needed a getaway. We couldn't have picked a more perfect spot. From the moment we were greeted by welcome drinks and herb-infused cool towels, to the moment we regrettably departed, everything was absolutely amazing. The hotel is classic, beach luxury. Our suite was fantastic (spacious, well-appointed, easy access to pool, beach,...

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1Thank gnc1984
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear gnc1984, Thank you for your outstanding review and we are pleased to hear that you were very impressed by The Palms. Our resort is recognized as one of the top luxury resorts in the Turks and Caicos Islands and one of the Caribbean’s best-kept secrets. Just steps away from the flawless white sands and sparkling sapphire waters of the...

Florida USA
Reviewed 2 weeks ago

I can't say enough great things about this hotel. From Brenda who checked us in and showed us around, to the beautiful rooms with "marshmellow' beds, to the excelent service level of the guys at the beach and the pool, to the plentiful complimentary breakfast and to my favorite singer ever, Tess, who sang at the main restaurant one evening...

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Thank 1director
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear 1director, We can't thank you enough for your nice review and we are happy that our hotel is so far the nicest "Caribbean" hotel you have ever stayed in. Thanks too for choosing The Palms for your 50th birthday. HAPPY BIRTHDAY! We are so pleased to hear that you had such a fantastic experience during your stay and that...

France
Reviewed 2 weeks ago

It is rare that a vacation experience totally lives up to one’s expectations, but in the case of our 8-day stay at the Palms, I’d have to say our expectations were exceeded in many ways. The property itself is even more impressive than expected. The service was absolutely outstanding, from the moment we arrived to the instant we boarded our...

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Thank Bob F
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Bob F, Thank you for your excellent review. We are happy to hear that you had an amazing week in Paradise and more important - that we exceeded your expectations! We appreciate you mentioned the outstanding service and the excellent food we serve at our restaurants. Warm service and caring hospitality come as second nature in the Caribbean and...

Cleveland, Ohio
Reviewed 2 weeks ago

The Palms was absolutely perfect. Our room was spotless and up to date. They ask you upon arrival what time you would like your room cleaned daily. I also really liked the nightly turn down service. The pool area is beautiful. Lounge chairs were comfortable and readily available. The pool worker will set up your lounge chair with a cover...

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Helpful?
Thank Chase F
sabrinamai, Executive Assistant Manager at The Palms, Turks and Caicos, responded to this review

Dear Chase F. Thank you for your nice review and we are thrilled that your stay was absolutely perfect. The Palms is peaceful and exclusive, it's a great getaway! Our housekeeping team is great and the turn-down service is a nice touch. It makes us happy that you enjoyed the complimentary breakfast in our garden area and delicious dinner in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located just steps away from the flawless white sands and sparkling sapphire waters of Grace Bay - one of the most beautiful beaches in the world - The Regent Palms Turks and Caicos is ranked among the Caribbean's finest hotels, and the top hotel in the Turks and Caicos. Boundless ocean views at our Grace Bay resort from stylishly-appointed rooms and suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. A well-equipped Fitness Centre, together with water sports and tennis cater for more active guests and a dedicated children's' club provides fun and excitement for our younger guests. A level of style and comfort that sets new standards Unforgettable luxury at the heart of one of the Caribbean's most glorious beaches comes as standard at the The Regent Palms Grand Resort and Spa. Whether you opt for a guest room with infinite views of the ocean or landscaped garden or prefer to spread out in one of our spacious penthouses, you will discover a level of style and comfort that sets new standards for the Turks and Caicos. All guest rooms feature hand-tufted king-size bedding, high-speed Internet access and cable television while a number of luxurious suites also boast a washer/dryer and a full kitchen complete with Viking appliances. ... more   less 

Additional Information about The Palms, Turks and Caicos

Address: Grace Bay Beach | Princess Drive, TKCA 1ZZ, Providenciales (Formerly The Regent Palms)
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: $608 - $2,531 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palms, Turks and Caicos 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Regent Palms Hotel Providenciales
Regent Hotel Providenciales
Regent Providenciales
Providenciales Regent
Turks Caicos Palms
The Palms, Turks And Caicos Providenciales
Hotel Style:
#9 Spa Hotel in Providenciales
#11 Luxury Hotel in Providenciales
#11 On the Beach Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from The Palms, Turks and Caicos staff and other travellers.
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Questions? Get answers from The Palms, Turks and Caicos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 1 and 5 closest to beach, Building 3 farther back but has views of the entire property which is gorgeous.”
 of 5 bubbles rokamabe, 15 Feb 2017 | Read review
“Definitely ask for a view! Totally worth it.”
 of 5 bubbles JessicaS120, 31 Jan 2017 | Read review
“Higher floor not on pool side.”
 of 5 bubbles tblazer2015, 28 Jan 2017 | Read review
“We opted for a garden view room, 1302 was a lovely corner unit with wrap around windows.”
 of 5 bubbles justlorraine, 27 Jan 2017 | Read review
“Request a room on the second floor or higher. First floor rooms do not have a view and people are frequently walking by your patio.”
 of 5 bubbles LuvSoccerMom, 19 Jan 2017 | Read review
5 of 5