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The Ritz-Carlton, St. Thomas

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The Ritz-Carlton, St. Thomas
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954 Reviews from our TripAdvisor Community

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Omaha, Nebraska
Reviewed 4 days ago NEWvia mobile

This hotel I recommend for those who like to relax. I didn't have much to do on the resort except relax and enjoy the ocean, pool, and sunlight. If that is something you'd like then go for it. I'd say it's more for adults then children, this hotel depends on if you are an activist or a relaxer.

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Helpful?
Thank JakeNorris_16
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear JakeNorris_16, Thank you for your review and for spending your vacation with us here in St. Thomas. I definitely agree that it's a great resort for relaxing, with our infinity pool and beach. That said, we also offer water sports at the beach and daily excursions on our catamaran, Lady Lynsey, for those who like to get out and...

Reviewed 4 days ago NEWvia mobile

We just returned from a 6 night stay at The Ritz in St Thomas. It is a phenomenal resort which offers excellent customer service. Upon checking in, we learned that there was a computer error with our room. Ramon, one of the managers, was honest and open regarding the error and he went above the call of duty to fix...

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Helpful?
Thank Diversity123
STTRZGM, Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Diversity123, Thank you for your review and for staying with us in beautiful St. Thomas. I especially love reading about our team of Ladies and Gentlemen, so thank you for making my day with your kind words about Ramon, our front desk and spa teams and our bellmen. I will be sure to pass along the message. We look...

New York City, New York
Reviewed 1 week ago

We really enjoyed our stay at The Ritz on St Thomas. Friendly and helpful staff, clean and spacious rooms - but the resort itself felt a tad bare bones. There were a few restaurants on the premises and a few bars scattered throughout the resort. The beach was also smaller than we anticipated but the upside was the privacy and...

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Helpful?
Thank Donna K
Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

This hotel is everything you'd expect from a Ritz Carlton. The staff went above and beyond to ensure our happiness. Upon check-in our room was not ready so we were upgraded within minutes to a beachfront room. The friendly staff and groundskeepers were amazingly helpful and attentive. The rooms are comfortable, large and clean. The pool and beach are well...

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1Thank MYBailey
Reviewed 1 week ago

We just returned today from a four day stay at the Ritz-Carlton, St. Thomas. We really enjoyed the club level amenities and offerings from the property during our stay. The first evening we ventured on the Lady Lynsey and the sailing to St. John. The ship's crew were friendly and entertaining and the bar and food flowed throughout the night....

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Helpful?
2Thank HKahn12
STTRZGM, Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear HKahn12, Thank you for your review. I’m so happy you had the opportunity to experience our Club Lounge and also a sail on Lady Lynsey, which is so unique to our destination. I’d also like to thank you for sharing your experience with Kamilla, who I will be sure to thank for her exemplary service and commitment to our...

Stuart, Florida
Reviewed 1 week ago

My wife and I are Marriott Platinum members but not quite at the Ritz level. On the other hand when we travel either with our timeshares or on a cruise we like to make it a point to go to the local Ritz for lunch. We’ve been at the STT Ritz for lunch I think that past 6 years now...

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Thank elindoo
Portland, Michigan
Reviewed 1 week ago

Spent 6 days at the Ritz in February 2017. Traveled with my daughter and 6 month old grandson. The grounds were beautiful. Beach was beautiful. Room was fabulous. We were on the first floor but still had a great view of the grounds and the water. But would still recommend upper floors, just because of the better views. Staff was...

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Helpful?
Thank Love2Drive65
Philadelphia, Pennsylvania, United States
Reviewed 1 week ago via mobile

Unfortunately we only stayed one night but what a beautiful property. Service was amazing, the room was beautiful with a giant bathroom and private commode. The linens were soft, the bed was super comfy and wifi was perfect. Restaurants were great. Hope to get back there again to take advantage of the amenities. You do pay extra for them whether...

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Helpful?
Thank Mona D
Green Bay, Wisconsin
Reviewed 1 week ago

I cannot say enough GREAT things about this resort and the people who work there. Lovely accommodations with a nice choice of restaurants on the property. We tried them all and each of them were equally good. The standout was 'Sails' that serves dinner only on Saturday and Tuesday (they are open daily for lunch and drinks). The infinity pool...

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Helpful?
1Thank Marie F
STTRZGM, General Manager at The Ritz-Carlton, St. Thomas, responded to this review

Dear Marie F, Thank you for your wonderful review of your experience at our resort. I’m so happy to see that you enjoyed our restaurants, our water sports and a day trip on Lady Lynsey. Many of our guests agree that is a highlight! I want to thank you especially for your compliments on our team—these are always my favorite...

Rio de Janeiro, RJ
Reviewed 1 week ago

The Hotel is definitely way above the average. I decided to stay in St. Thomas Island because it would provide me with more facilities to visit all the surrounding area, being The Ritz a “sophisticated hub” to come and go to each and every place, within the USVI islands. And I was so right … Extremely well located, spectacular facilities,...

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Helpful?
2Thank TRNBR

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of the island along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: $647 - $2,150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Thomas staff and other travellers.
146 questions
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Questions? Get answers from The Ritz-Carlton, St. Thomas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a balcony with a roof. Some have pergolas but rain showers can pop up.”
 of 5 bubbles mariefW5768NH, 12 Mar 2017 | Read review
“Closer to the Lobby, second or third floor, facing the beach.”
 of 5 bubbles TRNBR, 11 Mar 2017 | Read review
“Stay on higher floors to get a better views of the ocean.”
 of 5 bubbles Travelfreakindian, 9 Mar 2017 | Read review
“The property is stunning! Ocean view is always a plus.”
 of 5 bubbles jod5152, 5 Mar 2017 | Read review
“Wait until the new owners catch up with years of deferered maintenance, DEFINETLY NOT WORTH THE PRICE!!”
 of 5 bubbles agvter, 4 Mar 2017 | Read review
5 of 5